Wait what...what RM50 requirements?

I thought there is no minimum limit to the cash back?

I called this afternoon for the pin and they really asked me lots of verification question. Even after asking my name, phone, ic no etc they then even asked me my working place address, something I never even bothered to remember.

I did tell them the building name where my office is in and the CS didn't seem to accept it and asked me to request pin by sending the application by post to them. I am definitely not pleased and was like WTF. Why I need to go through so many steps just for a bloody internet pin?

This post has been edited by LightningZERO: Jul 19 2013, 10:37 PM

I am tempted to make complaint as well.

I just try to justify to myself that they are just being careful about the verification to protect user interest lol

EDIT

I called UOB again, this time with all the answers to the verification questions ready. After requesting for pin and answering all the questions, the CS actually told me that I need to write a letter and email to customer service to request the PIN. I was like WTF again? I thought the website said I can request by calling CS? And why can't the CS just told me earlier I need to do so and just save both of our time without going those BS verifications? What kind of policy is this?

This is just my 2nd credit card. My first, HSBC just mailed me the pin and I need to activate it by calling. Pretty hassle. Is every other banks like HSBC? Or UOB's the norm?

This post has been edited by LightningZERO: Jul 20 2013, 10:58 AM

I have sent the email to request for the pin (plus complaints) and no response for more than a week d.

This bank service sucks to the max

I have called and it is the CS who have asked me to send a letter of request....this is very frustrating. Maybe I will call the CS again and give them a piece of my mind

Well the CS finally replied to my mail and said they have sent the pin to my billing address. LOL

Any minimum period u must fix your card to the bill autopay?