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Credit Cards UOB Credit Cards, Revamp One Card - It's A Pure Cash Back

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Human Nature
post Jul 2 2013, 09:46 AM

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QUOTE(nothingz @ Jul 2 2013, 09:41 AM)
usually i call also got people pick up. no issue on it
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Kuala Lumpur +6 03-26128 121

This one?
Human Nature
post Jul 2 2013, 10:59 AM

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Well, okay. Will keep trying. Already the 3rd time this morning. Called the JB number also the same.

add: and thanks to Gen-x's blog, i managed to get the platinum line and got through instantly smile.gif

Card application has been approved laugh.gif



This post has been edited by Human Nature: Jul 2 2013, 11:26 AM
Human Nature
post Jul 2 2013, 01:26 PM

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QUOTE(Pink Spider @ Jul 2 2013, 01:22 PM)
Recently seems to be a change in call centre procedure,

I selected card enquries > speak to CS officer > fees & charges

Both weekend and Monday morning ended up I have to key in my card n contact number and they call me back
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They actually call you back?


Human Nature
post Jul 2 2013, 01:29 PM

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QUOTE(Pink Spider @ Jul 2 2013, 01:28 PM)
Yes.
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That's good. I prefer to have them call me back than have to be on hold biggrin.gif need toll free line
Human Nature
post Jul 2 2013, 03:26 PM

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QUOTE(fkinmeng @ Jul 2 2013, 03:18 PM)
platinum got special line? one card platinum can use? what's the number?
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03-26128080

What is the number stated at the back of your card?
Human Nature
post Jul 2 2013, 03:44 PM

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QUOTE(sj0217 @ Jul 2 2013, 03:40 PM)
Is the above number is behind your card??  hmm.gif

I think should be the same for all the card which is 03-2612 8121
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my card is not delivered yet so cant verify. i got the no from Gen-X's blog smile.gif

03-2612 8121 is terrible. need to spend 1 min to go through the menus and then need to wait for the availability of CS rep to speak to you.

add: happy b'day laugh.gif

This post has been edited by Human Nature: Jul 2 2013, 03:45 PM
Human Nature
post Jul 2 2013, 03:56 PM

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QUOTE(nothingz @ Jul 2 2013, 03:52 PM)
i am small fish too, have to call the general line... sad case. anyway nothing special bout uob preferred platinum card. no point owning except for the priority call line. most of these priority line will be answered directly instead of having to press number for menu
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haha i doubt i will be calling them often after this at all (no toll free tongue.gif ). just want the lounge access. hopefully there will be discount promo here and there. looks like most of it is given to the lady's card.
Human Nature
post Jul 3 2013, 06:00 PM

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I need to find an ATM to get the pin for the online banking system. Does anyone know where else can I find UOB ATMs in Melaka apart from the branch?
Human Nature
post Jul 5 2013, 05:37 PM

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Just received my card but disappointed with the quality of the material. It's stiffness is lesser than my aeon card doh.gif
Human Nature
post Jul 5 2013, 10:07 PM

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QUOTE(abu bakar bin baharum @ Jul 5 2013, 10:05 PM)
Since i did not activate the cc.

and if i paid the GST....next year they would not charge me the annual fee n gst right ..

or i need to call the UOB to cancel the cc?
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why do you want to keep the headache, just cancel the CC if you have no intention to use it smile.gif
Human Nature
post Jul 5 2013, 10:18 PM

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QUOTE(abu bakar bin baharum @ Jul 5 2013, 10:13 PM)
is it means i need to call them to cancel the CC.
or i just need to pay the GST (Because i did not activate the cc)
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maybe you can give them a call and explain your situation. you may get lucky
Human Nature
post Jul 13 2013, 10:06 PM

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Guy, I read from these links that UOB is sharing its ATM with
-OCBC Bank (Malaysia) Berhad
-HSBC Bank Malaysia Berhad
-Standard Chartered Bank Malaysia Berhad

http://www1.uob.com.my/personal/ebanking/self/atm/HOUSe.html
http://www1.uob.com.my/personal/ebanking/self/atm/meps.html
http://www.meps.com.my/faq/atm

Can someone confirm this? I would like to register for PIN and TAC for my UOB card but scared non-UOB ATM will telan it sweat.gif

This post has been edited by Human Nature: Jul 13 2013, 10:16 PM
Human Nature
post Jul 17 2013, 06:39 PM

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Are online bill payments considered by UOB as a retails transaction or swipe?
Human Nature
post Jul 17 2013, 10:00 PM

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QUOTE(nothingz @ Jul 17 2013, 09:49 PM)
to meet the RM50 cash back requirement?

online transaction is qualified
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Yup. Alright, thanks thumbup.gif
Human Nature
post Jul 19 2013, 05:27 PM

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How do you guys obtain the PIN (to register for online banking) from ATM? I went there today and when i click Others, it requested for my PIN? rclxub.gif i am beginning to despise this bank.
Human Nature
post Jul 19 2013, 09:18 PM

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Yeah, just done that.

I inquired about setting SMS trigger limit and CS told me to go to branch and do it
Human Nature
post Jul 19 2013, 10:42 PM

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Indeed! It is by far the most troublesome bank that I dealt with, just to register their online portal.

Here is another joke, I made a complaint on their CS and it took them 2 weeks to reply.
Human Nature
post Jul 20 2013, 04:12 PM

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The thing is, their CS is just incompetent. I faced the same situation as LightningZERO. The CS said that I need to write in to request for the temporary Pin. I insisted that it is not necessary and I should be able to request for it to be mailed by calling CS. Only then he said okay. From what I can conclude here, he is just plain lazy.

This post has been edited by Human Nature: Jul 20 2013, 04:14 PM
Human Nature
post Jul 22 2013, 05:56 PM

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QUOTE(futra @ Jul 22 2013, 03:33 PM)
Anyway, this was confirm through a call I made last week. Swipe twice within 2months, 50 credit back. Yeay  thumbup.gif
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dont take any chance, the terms said 3x
Human Nature
post Jul 25 2013, 06:17 PM

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QUOTE(futra @ Jul 25 2013, 04:30 PM)
Hello again, wanna ask something. Can I pay my monthly car installments (Maybank) with our uob cc? If yes, how?
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you cannot use a credit facility (credit card) to pay another credit facility (car loan)

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