Some interesting read on Power Users:
http://www.microsoft.com/resources/documen...s.mspx?mfr=true

Anyway, like what abubin said, if it's just normal fault reporting normal user privileges should suffice. Do check with the vendor.

If not, you can always use Group Policy to lock down on certain group of users to be able to access which setting/function/tools.

That alone depends on how you setup your users.