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Streamyx Can I upgrade streamyx via online?

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TSzenghis
post Jun 12 2011, 10:42 PM, updated 13y ago

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I decided to upgrade streamyx 1Mbps to 4 Mbps, but I recently only free after 6 o'clock and TM Point is closed. Can I upgrade the streamyx via online?
TSzenghis
post Jun 12 2011, 10:57 PM

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When I tried this, the page showed: "Service number has already migrated to iCarePrime. Please use iCarePrime." However, the iCarePrime is for TM Authorised Dealer/Reseller.

By the way, thanks for your reply.
TSzenghis
post Jun 12 2011, 11:13 PM

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I click the "Upgrade Streamyx / Business Broadband service". After I typed the streamyx id and password, the page showed: "Service number has already migrated to iCarePrime. Please use iCarePrime."
TSzenghis
post Jun 13 2011, 12:00 AM

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QUOTE(AjkR06 @ Jun 12 2011, 11:49 PM)
There are some user in certain state like Selangor, Kuala Lumpur, Perak, Pahang if i'm not mistaken, TM already migrated their data from old system to iCARE PRIME.
That's why you need to head direct to TM Point to proceed with your upgrade process....
I stayed at Perak, and i do notice, when I applying for 4Mbps upgrade, I cannot check the status at all in the MIPS. I called their CS, and they told me that my account already upgraded to iCARE Prime system.
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When you upgraded to 4Mbps, how long was the process?

 

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