QUOTE(kailoonthedog @ Sep 21 2011, 11:37 AM)
?? I thought when someone wanna upgrade to 4mbps , the technician have to come to his house to check whether the line is suitable to be upgraded to 4mbps or not , after that it will have to do some setting at our home in order to upgrade the speed??
If I am not remembered wrongly, they came to your house to test the speed after you subscribing to 4mbs. Most areas in the country should support 4mbs except you stay in very rural area and far away like in the forest or in mountain.... hehe... but I don't think so ... right?
The main thing should worry is whether they still have enough ip, bandwidth, ports for the subscripting population. They may oversold account in an area so end up you are not getting the advertised speed.
Added on September 21, 2011, 4:50 pmQUOTE(Tinkai @ Sep 21 2011, 09:00 AM)
Just want to verify here, is there anything such as:
"Oh, our server has ran out of IP's to be allocated that's why you could not connect to the internet, please wait for a few hours while we ask our server personnel to increase the pool of IP .. "
This is what the TM people told me through the phone .. been happening for a week liau ... and it's starting to get annoying.. usually happened from 8pm onwards FML

It is stupid, who told you this? telephone support or technician. May be the same case happen to me, thus I am stuck with a 2 mbs speed. But I still can connect to internet. And it means they oversold 4mbs line, they should not eat more than what they can digest.
I just called them again, and they said they will report my case again and set my back to 4 mbs. Let's see where it goes tomorrow.
This post has been edited by bbs3322: Sep 21 2011, 04:50 PM