Dear Valued Customer,

Currently TM experiencing a total of 40G loss to US  which is suspected due to cable fault occurred on Philippines and Hong Kong. Our REs are in the midst of troubleshooting (fine-tune) the affected path.

Links Down US:

1.            IGW01.JRC-IGW01.SJ - Backhaul (10G)
2.            IGW02.CBJ-IGW01.PA – Backhaul (10G)
3.            IGW01.JRC-SAVVIS – Transit (10G)
4.            IGW02.JRC-IGW01.LA – Backhaul (10G)

Total Loss: 40G/75G(53.33%)

Available Link : 35G(46.66%)

•            Observed high congestion at available links.
o            KLJ – PA 2.5G util (in/out) : (92/60)%
o            CBJ –SJ 2.5 G util (in/out) : (92/60)%
o            CBJ –SJ 2.5 G util (in/out) : (92/60)%
o            CBJ- LA 10G util (in/out) : (94/13)%
o            BRF- LA 2.5G util (in/out) : (84/54)%

Impact:

Expected slow browsing to US and congestion at available links during peak hours.

Your kind patience and understanding is highly appreciated.