I've applied for Unifi and got my installation date set for last Tuesday. The installer called me on Tuesday morning to confirm the installation at 2:30pm but did not show up. Tried to call him like 20 times and finally he answered at 7:00pm saying that he could not come as he was doing another installation at the same time slot.

WTF ! Took half day leave just to wait for him but did not show up and did not answer my call.

Then he promised he will come at 5:30pm on Wednesday to follow up on the installation. Rushed back 1 hour earlier from work the next day and he did not show up again. Tried to call him until 7:00pm and he answered my call. Told me he can't come because i did not reschedule the installation date with TM and he did not see any job order for the day.

Tried to call Unifi hotline for 1 hour to complain but nobody answer. Finally gave up and send them a complain email. Till now no reply yet.