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Unifi Official TM UniFi High Speed Broadbrand Thread V11, FREE Installation & 1-month subscription

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fubs
post Jun 21 2011, 10:00 PM

Getting Started
**
Junior Member
201 posts

Joined: Aug 2009
Just got unifi installed this morning.

Got back home from work, rebooted the router and now I can't connect to the internet anymore.

Called the helpline, retrieved my account password to reconfigure the router, but still unable to connect to the Internet.

Seems like some users are experiencing this problem as well a page back. So I'm wondering, how long does this last?
fubs
post Jun 21 2011, 11:58 PM

Getting Started
**
Junior Member
201 posts

Joined: Aug 2009
QUOTE(shark7 @ Jun 21 2011, 11:43 PM)
im the same as yours but yours is worst

got unifi installed few months ago,can use on that day but disconnecting sometimes
not even a week,internet is down.need to call unfi
they fix ,few weeks after that..down
it fix .. few weeks later ..down again until now .
the problems is the same .i dunno why they still can't fix it permanently.

but some are lucky,only got this prblem like once only.
*
mine has connected back miraculously. :|



QUOTE(mikecmy @ Jun 21 2011, 11:45 PM)
Anyone faced delay from the appointed date?
My date is this coming friday.
Still haven't got any call from the contractor.
Should i ring them up and re-confirm?
*
3 days before appointment date, you should receive a call tomorrow.

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