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Unifi Official TM UniFi High Speed Broadbrand Thread V11, FREE Installation & 1-month subscription

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ProComplex
post Jul 11 2011, 12:13 PM

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Biz5 user here in Bangsar. Quite disappointed with Unifi's service. One of the first users so been using for a year. At first, very stable - service never down. Last few weeks, service will be down every Friday or Saturday. On the DLink router, the orange internet light next to the power light will be on. Have to call Unifi help center to reset the port. Normally will be back up within 2 -3 hours.

This weekend was worse. Down on Friday evening for 2 hours and again yesterday for two hours. Technician blame the outage on 'heavy Unifi usage especially on Fridays and weekends'. Looks like the Unifi infrastructure is unable to handle even the current usage.

This post has been edited by ProComplex: Jul 11 2011, 12:13 PM
ProComplex
post Jul 12 2011, 10:48 PM

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Youtube very slow in Bangsar. Maybe it's because almost everybody on my street has Unifi. Can tell from the fiber optic running into almost every house.
ProComplex
post Jul 14 2011, 12:56 PM

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Unifi Biz5 down again in Bangsar for a few hours yesterday evening. Unifi's service in Bangsar definitely getting worse. Had to call them to ask them to reset the port.

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