Me too.
Signed up for Unifi. Hope to hear from them soon.

i'm having the same problem as you buy maybe 10mins in btw only dc since last week.
the earth symbol in the router keeps blinking very very quickly.
could this be the problem too ?

usually they will call 2-3 days before date of installation.

Best is to call them before the date to confirm the installation.

mine they call just now again..the techical guy said he changed the port.. and sees my dsl connection ok..so he asked me to check whether if okay or not since im at the office..


ps: he also said that maxis and celcom will also use tm hardware for their own internet and iptv rolled out..(since on the btu got 3 more port) which he said maxis already check the hardware..maybe they will rollout soon..)..

i keep dc i don't know why.
is this the router's fault ?

possible if the router over heat...

else check the log... and see the router up time and also the pppoe session logs

how do I determine if it is the router's problem ?

Haven't really got time to try it out, since it's more like a draft-N, I'm worrying the actual transfer rate might not be enough to handle the IPTV, especially HD and/or during channel switching.

Previously I did test based on 2 units of TL-WR941ND, still gerking not smooth .....

Anywhere, lately been getting some requests from our eighbourhood SingTel exStream users to seek manufacturers to do something for them. Basically exStream uses:
Vlan.10 = Internet (Auto DHCP not PPPoE, real external IP, no MAC Address control & no need WAN Online Check)
Vlan.20 = IPTV (PRIO:4 CPI:0)
Vlan.30 = VOIP (got provide user & SIP password)
Vlan.40 = TR069 (only use for monitoring and firmware upgrade on 2Wire)

Currently testing on this prototype feature:

The VOIP is more for exStream users, not us.

Hopefully this will make everyone happy !
Once tested no problem, then will decide which model to implement.

You are not the only one, many more are asking the same including me !
No worry, TPL is aware of such demand, especially when recently the TL-WR1043ND is selling around RM160 only

god damn it, tm hold me on the line for almost 10minutes.
no one is picking up.

My friend just bought one two days back

just got off the phone with the unifi guy.
he hard reset my router.
so yeah hope everything's fine now.

Hi,

Maybe someone can help me here.

I have setup my connection based on rizvanrp guide, using a ddwrt router for wifi bridging for my PC up stairs. Everything works fine for 3 weeks.
Then last monday the internet went down, when it came back up again, only my internet is working. Both my phone and iptv is not working. Phone is just silence and iptv showing multicast error. Called unifi and they asked me to restart everything. Did that and same error. Unifi said that they will send someone this sunday(yeah right).
Anyway, I am worried that they would blame my setup for the issue and I really hate to use their router for my wifi.
Does anyone know or maybe can "speculate" if it is my settings thats causing the problem?
my tm router firmware version is 7.09. DDWRT version for both my router is v24-sp2.

I don't care much for IPTV but i really need the phone to work, Calling unifi helpdesk costs me RM6 on my prepaid

This post has been edited by blaz3: Jun 17 2011, 09:30 PM

The poll should have multiple options.

My 1st installation sometime Sept 2010, applied thru agent. Abt 3 days later CS called to confirm package,date, preferred VOIP number. A week later installed as promised.

2nd installation, applied early last week at TMpoint. Then senyap. Called CS early this week and said installation on 23/8. I wouldn't have known that my application was processed if I did not call them. Yesterday they called again to say coming this Sunday. We shall see.

I don't know to conclude if they have an SoP at all.

Exactly what happened to me, faulty DIR-65. At least u were able to get a connection.

why my unifi telephone doesn't have a dial tone? Just noticed it now. Rarely using it since I still have old phone line.

Is the phone problem or the line?

Dear TM and you HIGH SPEED broadband, What is THIS????

mine seems fine

Getting really bad download speed

I just found the culprit, it's my sister in law's Ipad, asked her to turn it off and viola! This small device is such a pig!

My VIP20 is good. Everyday normal