Just got my Unifi VIP20 fixed last Friday after 1 month of waiting. Sunway Area.
So last Friday 3 technician came to my house and spent 4 hours walking up and down to look for the switch and stuff... Don't know what were the doing...
Long story short, 2 hours after they setup the connection, my DSL light on Huawei HG655a went off and even direct connect my phone to the line also no sound.... (1st complain). Touch the Huawei HG655a BTU, it was so hot.
2nd morning DSL light normal again... So I plan to start to do some testing with the download speed. Everything was fine... 25M average speed for all kind of services.
But I start to think it could perform more and I want to login to the modem to change some setting... ZZZ... But the router+modem restart so slow... and I cant even go in to the master admin site to change a single setting.
Call them up, funny thing is they ask me to spoil the modem myself only they willing to change to the old batch of modem and gateway. I as, Iked the staff, are u kidding me? isn't this conversation is being recorded? This is not funny, please pass me to ur superior right now~~ Amazingly, the superior also told me the same thing. They will not simply change the modem + gateway unless it is spoil. Fine. No need change... Can i have the Admin access with advance settings then? She said no, even she got no access for that... WTF~? Want to bull shit me until like that.
Fedup right now,
Tried
http://unifi.athena.my instruction to retrieve the username and password from my gateway and router. Last time long time ago it worked for my old but SuperB router Linksys WRT54GL which already flashed to Tomato latest firmware...
Right now I have a Huawei gateway which i use it to direct connect to the phone line now.
A good looking but lousy firmware RG TMRND Gen 1.0 Wireless router
A linksys WRT54GL wireless router, a IPTV box, a 32inch LG LED TV with HDMI, a Desktop which must be connected to LAN, a laptop, 2 Iphone 2 blackberry, and all this device will be within 400sq feet only.
What option do I have now and can someone please PM with the admin username and password? Telekom even blocked my access to view anything related to the gateway and router they gave me. I have to use VPN only I can view this thrend. Zzzz