I just call to Maybank CS to cancel my existing Visa Petronas card since I already have the Maybank 2 cards. I was told to go to Maybank card centre instead for the transaction or fax the picture of the card after cutting. Is that the correct procedure since I'm new in this.

If yes, would prefer to do it at card centre then. Guess i have to drop by 1U soon then before they start charging the GST since my gonna expire on July