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 Maybankard 2 Gold and Platinum Cards V2, AMEX with Visa or MasterCard

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Blues03
post Jul 2 2011, 12:28 PM

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are you sure supp cards also share TP with the principal?weird because mine is supp and my wife is prncipal (LOL)...but our TP was not shared..can anyone verify this?

QUOTE(kei18kun @ Jul 1 2011, 11:28 PM)
no separate statement, TP shared
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one more thing..i got charge rm 25 + rm 25 for supp cards..i thought supp will be only rm25 for both cards..and i called CS..they said for supp they charged rm25 each..very sad about this sad.gif...they should put this on the brochure..because in their broucher..they just said rm25 for supp cards..rite??
Blues03
post Jul 3 2011, 10:00 AM

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too bad..i thought rm25 only for supp..if that so,it's better for me to apply my own cards as princ since supp dun have any benefits lo..hahaha

QUOTE(Gen-X @ Jul 2 2011, 10:08 PM)
The Supp card TP can be "transferred" or combined with Principal when doing redemption. No problems whatsoever. Just call CS. Generally applies to all cards.

As for supp card GST, posted it at post#2.
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Can combined like that?thanks for the info...i will call CS and ask them to combined.. smile.gif


Blues03
post Jul 10 2011, 06:53 AM

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QUOTE(fr33dom @ Jul 10 2011, 12:32 AM)
I had supp my dual card to my wife, and I know that the TP was shared between Principal Card and Supp card, but in M2U, i only saw the TP from Principal card and not included Supp card TP.....is it normal?
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also same with me... sad.gif..can combine TP principal and Supp card?
Blues03
post Aug 31 2011, 03:45 PM

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I used my visa on 29th August but the cashier said the transaction failed..she tried 3 times and said all failed..but today, I view my statement on m2u..there are 3 same transaction which claimed failed by that cashier...how to claim back this issue?should I call maybank or go back to that shop?please advice sad.gif
Blues03
post Sep 13 2011, 06:58 AM

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i need help...

a shop had charged 3x my credit..the same amount and exact same time/date...they said the transaction were failed, but last week i checked my statement,those transaction already in my statement..last sunday, i went to the shop and then they said they will contact their terminal provider which is MBFCards..then yesterday they said MBF will deal with maybank about this issue...so my question is..is it true?MBF will deal with maybank?or am I being lie??????..please help guys..thanks
Blues03
post Sep 14 2011, 06:46 AM

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QUOTE(MilesAndMore @ Sep 13 2011, 07:43 AM)
Sometimes they will auto reverse it after a while. Happened to me twice. First time in Causeway Bay Restaurant in Genting back in early 2008 and another time on Pizzahut.com.my this year. Both merchants reversed the extra charges after a while. Anyway, in the meantime, you may want to file for dispute charges with your credit card issuer.
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QUOTE(cute_boboi @ Sep 13 2011, 11:00 AM)
Lodge a case/complain with MBB, on double/triple deduction.
Keep all the receipts, write down all the telephone communications (who, date, time, subject), keep all the emails, etc.

Previously I had double deduction from Coffee Bean using Citibank. It was resolved when Citibank took out the duplicate transaction.
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I already report this to MBB and they said the transaction will be reverse back in max of 45 days..they need to investigate and blah+...is it takes this long to reverse the charge?in my statement even a stupid or crazy person can notice that those transaction were duplicated... sad.gif

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