QUOTE(CyberKewl @ Jun 6 2011, 05:27 PM)
technically no but i think the issue is that people are just generally upset that they're seeing others able to enjoy having the dock to play with while the early birds only get the tablet to play with a week earlier than everyone else and the downside is no dock. for myself i'm ok not having the dock yet, i'm not upset with not having it but i am upset with the way they are dealing with the situation by not giving proper explanation or trying to calm the customer. I hope they arrange some decent free gift at least to reward the patience of the 200 loyal adopters of this product. Otherwise they can be 100% certain that they will not get the same (or even other different ones) bunch of people pre-ordering anymore with asus and they willl surely lose business.
Shahz -> Perhaps you could relay this message to the contact that you have. I understand on the supply issue but they should do some announcement (at least official one) and try their best to calm the customers down instead of not having any reply or getting weird/ridiculous replys from Evernew's own staff which i think are probably not trained or adviced on what to say in this kind of situation. Customers should be the top priority when doing any business.
yup... i can only hope Asus makes up for this 'blunder'. at this rate, no one will ever want to be the first 150 for any asus products, especially if the items are going to come in separate bundle/ delivery time.Shahz -> Perhaps you could relay this message to the contact that you have. I understand on the supply issue but they should do some announcement (at least official one) and try their best to calm the customers down instead of not having any reply or getting weird/ridiculous replys from Evernew's own staff which i think are probably not trained or adviced on what to say in this kind of situation. Customers should be the top priority when doing any business.
nice if we get some kinda decent free gift.
Jun 6 2011, 05:30 PM

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