I have a question for the sifus here, wonder if you can help me.

As I moved companies last year my new HR hasn't been cutting out the taxes, this resulted in a large amount of taxes I owe them even with all the tax relieves.

I've submitted my e-BE and paid the full figure on 27th April, got my e-mail which said payment was successful but at the moment when I login to "Semakan Pengesahan" it is still flashing in red with E-BAYARAN. I know technically I don't have to worry because I got an e-mail proof, but when the site said to disable the pop-up blocker, I thought mine was not activated, and it actually did blocked a site.

So, end up I don't know if I've missed a step to complete the whole transaction or not. (I know, my fault)

Been trying to call the toll-free number for a few days, keep getting disconnected. Just now also I tried to call the Inland Revenue Board at 8:50AM in the morning (Today is Wed, not a public holiday) at 1300-88-3010, they proceeded to tell me the working hours are from 7:30AM to 5:30PM from Mondays to Fridays, directed me to call 03-42893636, and ended my call. The 03-42893636 number requires me to key in an announcement code, and I cannot proceed without one ...

Question 1: How do I know if they've accepted my payment successfully?
Question 2: How to reach them? They're not making anyone's lives easier... >.<;;

Please helpp....

Well I have the e-mail that says:

Dear Customer,

Thank you for using the FPX service.
We are pleased to inform you that the following online payment via FPX is successful:


FPX Transaction ID:1204270825050783
Date & Time:27-Apr-2012 08:29:07 AM
Merchant Name:LEMBAGA HASIL DALAM NEGERI MALAYSIA
Merchant Order No.:HM0000570556
Seller Order No: [My income tax number]
Buyer Bank:MAYBANK2U
Debit Status:00
Credit Status:00
Transaction Amount (RM):XXX

The last resort for me will be going to LHDN itself as I'll have to take a day off to do so...

When paying there was a column that asked you to put your e-mail address but it was optional.

This is the e-mail I got from filing up my e-mail address.

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Added on May 2, 2012, 10:26 amYeah I've just e-mailed to e_filing@hasil.gov.my...

Hope it is cleared as soon as possible...

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Added on May 2, 2012, 4:29 pmI still cannot call them arrrr....

1300-88-3010 still says it is not operating.

The other number asked me to get an announcement code... what the heck is that?? I can't find it on the website.

This post has been edited by audreyreiko: May 2 2012, 04:29 PM