Aug 3 2012, 06:49 PM
QUOTE(psiloveu @ Aug 3 2012, 11:14 AM)
Thank you very much, brother Ronnie.
The bank service is good, but the "double standard practice" is not match for an international bank....... their credit card marketing department is really "sxck". Cost to maintain a royal customer is much mush lower to recruit a new customer. I have been using their cards for few years...... the TNC for contests are getting more restriction.
Added on August 3, 2012, 11:17 am
The double standard which I referred to:
1. The YES contest last for the HIFI, BVP customers are not eligible for the gift (eventually they replaced me after I make complaint to bank)
This is the reply from them
Dear Mr. XXX
Thank you for your message on XX/3/2012.
We note your query on the YES campaign.
Pertaining to your query, please be informed that the bank has rectified the matter and you are entitled to for the Philips Micro Hi-Fi System.
2. 5% petrol rebate for new BVP customers.
Although i'm not their customer. But when i considering Citibank and SC cardThe bank service is good, but the "double standard practice" is not match for an international bank....... their credit card marketing department is really "sxck". Cost to maintain a royal customer is much mush lower to recruit a new customer. I have been using their cards for few years...... the TNC for contests are getting more restriction.
Added on August 3, 2012, 11:17 am
The double standard which I referred to:
1. The YES contest last for the HIFI, BVP customers are not eligible for the gift (eventually they replaced me after I make complaint to bank)
This is the reply from them
Dear Mr. XXX
Thank you for your message on XX/3/2012.
We note your query on the YES campaign.
Pertaining to your query, please be informed that the bank has rectified the matter and you are entitled to for the Philips Micro Hi-Fi System.
2. 5% petrol rebate for new BVP customers.
i do feel have the double standard policy. Ended i apply Citibank.
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