Celcom iPhone Discussion Thread | V2 , iPhone 5 Pre order now.
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 Dec 8 2012, 07:19 PM
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#1
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Junior Member
9 posts Joined: Aug 2012  
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will they accept if I come to any blue cube store that's listed to pre-order my iphone 5? that means i don't want to do the online payment. is it okay? or they will say that they don't accept any kind of payment in store for the pre-orders?
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Dec 12 2012, 09:52 PM
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#2
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Junior Member
9 posts Joined: Aug 2012
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QUOTE(jayy79 @ Dec 12 2012, 09:45 PM) guys, i'd just called Celcom. I experienced the same thing yesterday, when I called the customer careline and asked the celcom staff for clarification about the iphone 5 plans and all she answered was "i don't know, i'm a new staff in here but i can ask my colleagues for answers." i was like wtf i waited for about 5 minutes to be connected and then she said she has no idea. I hung up instantly and went to the nearest blue cube instead. The staffs at blue cube all seasons place penang were like "we havent receive anything from the hq in kl yet, so we cannot say anything." i mean seriously, how can they release a plan without all the people who work for them knowing what to explain? urgh so annoying but i'm still buying the ip5 from celcom though. PffttRegarding the deposit of RM150 (Prime - RM98), the care consultant said it'll be credited to the first bill based on the T&C there. BUT!! Still i have to pay for my monthly bill (even 1st & 2nd month). I was like =.=??, did she get it wrong for the first time. I asked for the second time, stating that I'd already pay for the advance payment (to be credited into first month bill), so means first two(2) months, I don't need to pay for anything, since after rebate, it was RM75/month. Again, she said: No, you'll still need to pay for every month. the advance is just like deposit. After 12month, only Celcom will pay back to me IN CASH. I was like WTF?! Is this customer care consultant well-trained? I thought stated clearly on the T&C, it is CREDITED in to the first bill, as I just want to x2 confirm with them. Ended up, I lagi confused now. At the end, I didn't stick with her too long, as she seems like started to be less & less patience, sort of thinking: "What customer is this? Want sign then sign la. What the hell asking for so many ques.." One chance given to Celcom.   |
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Dec 13 2012, 03:56 AM
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#3
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Junior Member
9 posts Joined: Aug 2012
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and now i just received the email that asks to collect the iphone and it states there in the email DATE 14 DECEMBER 2012, TIME-8PM QUEUE STARTS, 12AM COLLECTION STARTS. Is this a typing error because nobody wants to come at 8pm of 14th Dec to queue for the iphone 5.... I mean they should have put the date 13 instead of 14? This is confusing once again...
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Dec 13 2012, 10:34 PM
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#4
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Junior Member
9 posts Joined: Aug 2012
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any picture from blue cube all seasons place? im expecting it to be not too crowded...
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Dec 14 2012, 04:50 PM
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#5
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Junior Member
9 posts Joined: Aug 2012
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QUOTE(zuying1985 @ Dec 14 2012, 04:38 PM) Got my ip5 at bluecube paradigm, I regret that I didn't open it on the spot to check instead. I took it to the starbuck and buy a phone and thinking to activate my ip5. When i open and check noticed there is few (3-4) very small little dark grey spot above the volumn key. (not easily noticeable) so I take back to bluecube (its about 30 mins later) and i told them, they told me i not open on the spot, so cannot 1-to-1 exchange for me, who knows if I drop the phone outside and bla bla, but it not even more than 30 mins and I was still in the same building. Well, end up i cant exchange, and call to celcom CS, they said they afraid cant help so because the Bluecube MIGHT not clear about what is the process to do 1 to 1 exchange because today is FIRST DAY. oh well, the celcom CS ask me to write a complaint to Apple, anyway I don't think it is worked (nearly impossible to notice if take in picture). So I just leave it like that. bro i took my iphone5 at blue cube penang last night and the first three iphones all have some dark and white spots that cant be cleared. luckily the first and the second customer were very observant and they asked everyone who's in the line to do the same. and I got an iphone with a white spot just below the black line at the right side of the phone and they gave me a new set instantly. I wonder why so many spots on the iphones? Manufacturing defect?  (btw I'm the 3rd person in line  ) |
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Dec 15 2012, 03:49 PM
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#6
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Junior Member
9 posts Joined: Aug 2012
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QUOTE(farishafiq @ Dec 15 2012, 12:22 AM) hey guys do you know why i received a msg from 2888 stated that ive finished my quota although i just using my iphone today, true or scam? Thanks in advance for the help I received the same thing. I turned off the cellular data instantly then. I registered for 5gb data how come one day light usage can use 100% quota already  |
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