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> ZyXel TM6841G, Keep Restarting. (Router Configuration)

kkgian
post May 24 2011, 09:22 PM


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Broadband provider
ISP/package: Streamyx 2M
Location: PJ
Have you called your ISP's helpline?: no.

Personal equipment
Modem: ZyXel TM6841G
Router: TM6841G
Firmware: 3.70(BRO.0)b5 | 10/09/2009
Firewall used: n/a

Problem details
First occurence of problem: reset itself
Problem frequency: keep reset
Problem description: Recently I notice if I were to start Filezella FTP Client, it will immediately reset. And it is very obvious, each time I start FileZella, the modem restart. Is there anyone have the same issue?

2. Where can I download the firmware? I Zyxell.com.my does not list the model TM6841G.

Thank you in advance.

Cheers.

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MX510
post May 25 2011, 08:25 AM


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Change ur plug or adapter
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amirudin920927
post Jun 24 2011, 07:32 PM


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Me also face the same problem here. I think should change to custam router coz my house use custom router didn't face this problem.
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jukoh
post Jun 26 2011, 09:20 PM


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Facing the same problem here & cursing Zycel everytime sad.gif Regret buying it.
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jokeserv
post Jul 2 2011, 11:54 PM


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yah me too. i just got it from tmnet, and not it keeps resetting itself suddenly after 1 day of use. it resets sometimes non stop sometimes after a few minutes... i dunno why.

could it be because i have torrent running?
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gimmione
post Jul 6 2011, 03:15 PM


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Recently I hav this problem too except my keeps resetting & restarting even with no cables connected.

I unplug all cables xcept power plug N it still reset.

But it only happens from evening until morning. Afternoon the line is ok..

Is it the modem or ISP? wats wrong lerr



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vince_ykw
post Jul 23 2011, 11:58 AM


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I just subcribe to streamyx this morning.
same with u all facing the keep restart problem without the cable connected except power adapter.

I try to swing, bend my power adapter wire but it no restart at all.
after i left it there quiet sometime, then it restart.... so i dun think is power adapter prob.

so is it possible the firmware problem? anyway can update?


Added on July 23, 2011, 1:25 pmHi all,

Guys maybe can try this.

Log in to ur modem using tmadmin and password tmadmin also.
Then go to "Maintenance > System"
Change ur time setting to NTP and save.

This step is to synchronise modem time with ur computer.

Dunno can solve the problem of keep restarting o not....

This post has been edited by vince_ykw: Jul 23 2011, 01:25 PM
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ShinnKQ
post Jul 23 2011, 06:23 PM


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Mine restarts once in awhile..

My problem with it is my Wireless connect keeps DC-ing every few mins...idk how to fix it sleep.gif
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remy_ymer
post Jul 29 2011, 12:10 AM


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mine is when my torrent running...keep restarting..GDI!!!!!!!
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amirudin920927
post Jan 4 2012, 11:07 PM


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Mine also like that before,but after i call TM n ask for reset my internet password then i nvr face the problem now.
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kaisam
post Apr 9 2012, 10:57 AM


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i think buy a new router modem is more easy.

buy a adsl router modem then can support unifi also.

Thank you. biggrin.gif
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spacepilot
post Apr 21 2012, 02:45 AM


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my new zyxel 6841g modem+router also always reset by itself.
Who have overcome this problem?

Edit : Found the problem to be the wifi maybe a bug or what and if using LAN no reset problem.

This post has been edited by spacepilot: Apr 21 2012, 10:39 AM
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Silfrijin
post Jul 10 2012, 09:33 PM


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Hi, the current firmware = Current Firmware Version: 3.70(BRO.0)b5 | 10/09/2009.

I have found out another version, P-660HW-T1 V3, Standard Version 3.70(BJZ.10)C0, Release Date: June 1, 2011.

Not sure if this firmware can be applied to this model?
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panzerknacker
post Jan 6 2013, 04:24 PM


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QUOTE(Silfrijin @ Jul 10 2012, 09:33 PM)
Hi, the current firmware = Current Firmware Version: 3.70(BRO.0)b5 | 10/09/2009.

I have found out another version, P-660HW-T1 V3, Standard Version 3.70(BJZ.10)C0, Release Date: June 1, 2011.

Not sure if this firmware can be applied to this model?
*
do you have the link to download the firmware??
my problem is it just disconnect and reconnect again once per 30 seconds but only on my smartphone samsung galaxy s2
i try connect with public wifi at my places it seems ok no disconnect
but on my ps3 and laptop seems got no problem at all doh.gif

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NickedAsy
post Jan 13 2013, 11:11 PM


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http://www.zyxel.com/gsearch-7c/dl-search....=&submit=Submit

Found your query here
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Salleh Hedrah
post Nov 13 2013, 02:17 PM


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I believe the modem has some trouble when there is file sharing stuff.. sorry I'm not good on explaining stuff.. when u switch on the wireless, other devices try to access the file sharing and that will cause the modem to reboot.. if you are using windows 7, try to open your my computer, on the left side there is a tree called Network, if u click on it, it will make your modem reboot.. so far i disable my network discovery (if u can do this on all ur device would make it less chance getting rebooted), u can found it on network and sharing center, click on change advance sharing setting, and turn off the network discovery for Home and Public profile.. this is all i notice about.. i bought the modem from TM (Telekom Malaysia). I tried to change the modem to other type but they don't accept it.. it pissed me off all the time.. by the way my modem model is TM6841G
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