Pizza Hut? Not impressed at all!!!
Pizza Hut or Domino's?, almost dinner time.
Pizza Hut or Domino's?, almost dinner time.
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Mar 12 2012, 12:10 PM
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#1
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Junior Member
62 posts Joined: Jan 2011 |
try Dominos's[/I] CLASSIFIED CHICKEN WITH CHEESE BURST DOUBLE DECKER before you wanna vote pizza hut. This is awesome, but the rest are normal only.
Pizza Hut? Not impressed at all!!! |
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Mar 12 2012, 12:36 PM
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#2
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62 posts Joined: Jan 2011 |
QUOTE(valkyrie5034 @ Jan 24 2012, 08:06 PM) Hi guys, I usually eat at Pizza Hut but last week wanted a change, so I took my family to Domino's. Speaking of service, i had one bad experience at Pizza Hut, Tesco mutiara Damansara. Pizza was OK but what suprised me was the self-service. First we had to go over the counter to place order, then give them contact number and name. Waited for some time until they call out my name like in clinic/hospital, then we had to take everything ourselves from the counter. They don't even provide spoon and fork? After finished dining, we had to dump the pizza boxes (which were large and almost fully occupied the table space) and paper plates into dustbin ourselves. I checked the receipt and there is no government tax or service charge, so that could explain why the lousy service. There is only one outlet in Penang mainland so wondering if their outlets have the same service. After a long time never visit Pizza Hut, somehow we went there for dinner. At that time, we dont know they got a cheaper set meal named 'Sensasi'. We were given a normal alacarte menu, but we asked the staff there for a set menu but didnt mention 'Sensasi', the staff there just ignored us. So, we order 2 personal pizza and spaghetti. My gf browsed the internet and found out that there is actually set meal dinner. She requested for the menu, and the staff gave her. It was much cheaper than the alacarte of course, so we requested to change our order. The staff ignored us so we asked for the managers. The manager is not professional at all but looks more like just start working for months. He kept saying that our order already punch into their machine so cannot changed. He kept ignored me, not answering my questions and act like very busy. After i asked for 4,5 times he finally promise us to change. He didnt show us a bad face but.. just keep ignoring us. The thing is, it didnt just happen to us. The Malay families with 6,7 people and 2 other foreigners kena also. They were not give the Sensasi menu and ordered overprice pizza. Feel bad for them. One funny thing is, the foreigner asked the staff whether the pizza is thin or thick, he couldnt understand them and keep smiling even after they repeating the questions for many times. WTH?? I felt like kena CON, so i called the area managers and they said will look into this issue and promised it will not happen again. Next week when i went there again, same things happened. Not giving customers the 'Sensasi' menu when they should. But this time they were smarter to give the menu to us upon request. But the rest without requesting, still the same, ordered overpriced pizzas. One word to describe them, DISAPPOINTED. Advertised on a cheaper menu but not providing it. Is that their strategy to earn (CON) profit? One day when reporters, bloggers or Journalists visit their outlet and record down the incident. How do you think Pizza Hut will respond? This post has been edited by khorkahyong: Mar 12 2012, 12:38 PM |
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