Comparison on prepaid Unlimited Mobile Internet plan, and postpaid U28 plan, both RM28:

UMI = 500MB data (2.5G speed thereafter), 100 free minutes to other operators, 60 free minutes per day to U-Mobile lines, 30 free sms.
U28 = 1GB data (2.5G speed thereafter?), 0 free minutes to other operators, (60 free minutes to U-Mobile lines per day?), 300 free sms.

Personally I prefer prepaid because that is my average data, voice call and sms usage. However, only postpaid provide bill statements.

Question - I switched via MNP to U-Mobile prepaid, can I change to a U-Mobile postpaid line and keep the same number?

Thanks!!

This post has been edited by digitalcode: Nov 3 2011, 11:50 PM

For the postpaid bill statement...

U-Mobile is deducting my calls made to U-Mobile numbers even though they gave me free U-to-U calls. I only make a few minutes of such calls each day, so there is no way I could have exceeded the 1 hour daily quota

Yet, after I made a 30 second call to a U-Mobile line, I get a message telling me that my free calls quota (from my prepaid UMI package) had been used up.

What a con job, U-Mobile.

Quick question, the UMobile MiFi device - in one page it states support up to 5 wireless devices, but in the FAQ pages it states that it supports up to a max of 10 users... which is correct?

Is it capped at up to only 5 simultaneous connections to the MiFi device?

I got an SMS saying my free calls will expire shortly. But the last SMS from u-mobile after I topped-up clearly said that my free calls will last until March. My friend got the same SMS. What's happening, U-Mobile? Are you shortchanging us again?

This post has been edited by digitalcode: Jan 2 2012, 04:32 PM

1. RM50, last week
2. No
3. Says March-2012.

Hmm, I think U-Mobile is sending out wierd SMS messages, if it doesn't match the system... I know for sure I'm not the only one.

U-Mobile sent me the wrong SMS again telling me my free calls are expiring when it should continue for 2 more months! If they keep doing this, even an apology from the CEO won't be enough.

Maybe 1 million subscribers is already too much for them to handle.

i had both the same problem - unable to connect and make calls yesterday night. also, i had an sms from u-mobile saying they had difficulty trying to auto-renew my mobile internet subscription, same as reported here earlier.

i think u-mobile quality of service is pretty much going down the drain. I am upset because i had been an early supporter and encouraging many of my friends and family to switch, or at least try it out.

question - i signed up for another postpaid U broadband over a month ago. it's over a month now but i haven't received any notification or bill statement from u-mobile. i checked the account online, it says bill not ready yet... wtf?

if i don't pay soon will the account get terminated or what? where's the bill?

yes i did, but didn't receive anything via email or post. i checked via the online portal self-service login, and the bill appeared today. yesterday it was not yet available.

i also noticed i got billed 2 months, 1 of which is advanced billing (ridiculous policy changes not in the original T&C, u-mobile you can't just decide to charge another month without customers signing their agreement!).

Seriously, no FUP? I thought 500MB?