U Mobile The U-Mobile Thread #3, Internet for just RM28/month
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 Sep 2 2011, 11:57 PM
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#1
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Junior Member
41 posts Joined: Sep 2011  
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Hi
 I am new here... I have Umobile, with a huawei 7.2 Mb/s usb modem, a RM40 subscription prepaid. Since Tuesday I suffer continue disconnections, especially during uploading or doenloading, or watching videos... It seems like during an intensive use of the data transfer connection is cut by their side. I am in PJ Sek 8. Do anyone around find the same problem? Any workaround? |
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Sep 3 2011, 12:29 AM
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#2
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Junior Member
41 posts Joined: Sep 2011
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QUOTE(gloryblaze @ Sep 3 2011, 12:17 AM) i have the same problem I am still not sure what could be the problem. I think it's not intentional on their hand (or it's like they are killing themselves, words spread so fast nowadays). Also it not happens everytime and at certain conditions.seems like no solution for this i think that they deliberately force disconnect those connection that got continuous large amount of transfer to ensure the average speed of all user is fast enough it's annoying and frustrating but nothing we can do after i settle my unifi thing, i definitely will dump it into dustbin just like my previous celcom broadband  I guess is just a problem they are experiencing, and hopefully will solve soon. I am still a satisfied customers after tried DiGi, Maxis (The 2nd choice), P1, Celcom... Let's hope everything will work soon! I will try on daily basis. |
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Sep 3 2011, 09:06 AM
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#3
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Junior Member
41 posts Joined: Sep 2011
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Update: after last night "black out", this morning seems everything it's working flawlessly!
Good speed, no disconnections. Cross fingers! |
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Sep 3 2011, 10:12 AM
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#4
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Junior Member
41 posts Joined: Sep 2011
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YEY, Umobile keep on the track again!
I think last days problems was due to their upgrade! So I have a question: does anyone know where to find an USB modem supporting 42Mbps? As seen as I am in their coverage area, I would like to fly LOL |
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Sep 3 2011, 08:10 PM
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#5
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Junior Member
41 posts Joined: Sep 2011
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QUOTE(cubesquare @ Sep 3 2011, 07:02 PM) if you are u mobile existing customer Actually I am ok with my package, but I need to know WHICH modem USB I should use for enjoy 42mb/s speed (theoric speed of course) as seen as my area has already upgraded.you can terminate it and rea-apply with package come with 42 mb upfront is rm350 under promotion rebate rm100 |
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Sep 3 2011, 09:24 PM
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#6
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Junior Member
41 posts Joined: Sep 2011
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QUOTE(digilife @ Sep 3 2011, 08:22 PM) Huawei E372 or ZTE MF680 Thanks for your kind reply! I will make another silly question: I can fond both at Low Yat? What's their price (around)? Thanks so much in advance! |
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Sep 4 2011, 03:18 AM
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#7
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Junior Member
41 posts Joined: Sep 2011
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QUOTE(Clem1982 @ Sep 4 2011, 03:09 AM) huh looks like I'm not the only one with the disconnection problem huh?? however the service centre told me that they are upgrading atm.... wonder why they didn't bother to announce it... I am in PJ S8. This morning everything seemed work flawlessly, but in the afternoon disconnections begun again, even if a lot less than before.anyone in cheras having the same problem?? I had the same answer from CS so I guess they know what's going on, and will be soon fixed, or so I hope |
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Sep 4 2011, 10:56 AM
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#8
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Junior Member
41 posts Joined: Sep 2011
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QUOTE(Clem1982 @ Sep 4 2011, 10:39 AM) guys since 12am... havent disconnected since then... speed is slightly faster even... monitoring it now.. I confirm: same situation here like yesterday morning. I hope in the afternoon will not begin with dc again  |
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Sep 4 2011, 11:54 AM
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#9
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Junior Member
41 posts Joined: Sep 2011
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I noticed one thing too. When I begun to have problem my used quota was 120Mb. Today after last days of problem and now seem working, I tried to check my quota and it's... Still 120Mb O__o
Like they didn't count my traffic in last 5 days! Maybe because they had problems? Well, that's awesome This post has been edited by HurryFurry: Sep 4 2011, 12:42 PM |
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Sep 5 2011, 10:21 AM
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#10
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Junior Member
41 posts Joined: Sep 2011
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QUOTE(tishaban @ Sep 5 2011, 09:30 AM) Got the ZTE MF60 as part of the u-mobile Mifi deal, RM250 at any U-Mobile outlet. Any idea where to find the same modem without contract and at which price? I am foreigner and I cannot subscribe postpaid  This is my test, performed 3 minutes ago:  I think slow upload speed it depends on my modem, isn't it? This post has been edited by HurryFurry: Sep 5 2011, 01:27 PM |
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Sep 8 2011, 12:52 PM
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#11
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Junior Member
41 posts Joined: Sep 2011
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QUOTE(brotan @ Sep 8 2011, 11:48 AM) any PJ guys here? what speed are you getting atm? I'm a girl but I am in PJ S8  Here's my speed today around 2.5 dl - 0.5 ul I still cannot understand why ul is slow, but I think due to my USB :S This post has been edited by HurryFurry: Sep 8 2011, 12:53 PM |
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Sep 8 2011, 04:47 PM
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#12
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Junior Member
41 posts Joined: Sep 2011
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QUOTE(kernel123 @ Sep 8 2011, 04:21 PM) why your upload so low? I also wish to know why my upload speed is always around 0.3-0.5 Mbps. Is it supposed to be higher? |
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Sep 8 2011, 06:11 PM
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#13
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Junior Member
41 posts Joined: Sep 2011
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QUOTE(kernel123 @ Sep 8 2011, 05:54 PM) really? even full bar,i can't get the max speed.but the upload quite high though.compared to my previous sim Humm, so you think it's because of my modem or because of my distance from station? I have full bar too.  |
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Sep 17 2011, 12:05 AM
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#14
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Junior Member
41 posts Joined: Sep 2011
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UM Down in PJ - SS8
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Sep 17 2011, 10:55 AM
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#15
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Junior Member
41 posts Joined: Sep 2011
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It worked again since 2am again... but is frankly annoying.
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Oct 5 2011, 11:05 PM
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#16
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Junior Member
41 posts Joined: Sep 2011
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QUOTE(Quantum_thinking @ Oct 4 2011, 11:07 PM) I forget what is the purpose, but i do remember when the change take place, even my U mobile broadband speedtest shows me in Brunei. The speed at that time is bad too. I am totally upset.Same problem with IP (????? What's going on with IP Located in BRUNEI???) and s##t speed!!!  I just renewed my Package 20 Gb and it's impossible to talk to their CS. It's just ridiculous.   |
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Oct 6 2011, 11:10 AM
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#17
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Junior Member
41 posts Joined: Sep 2011
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Gosh. I understand what's going on. They kept capped my speed after previous MB128 expired. As seen as call them is unuseful (1 hour and no one reply), do you think I will fix the problem if go to service center?
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Oct 6 2011, 02:04 PM
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#18
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Junior Member
41 posts Joined: Sep 2011
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QUOTE(kernel123 @ Oct 6 2011, 01:51 PM) are you using prepaid broadband? as far as i know,the time taken for the SIM to reset the speed at least 10 days.then,the speed back to normal.and i'm using 2 SIM card as i can't wait for centre to reset the speed. Yes, prepaid!  So you mean, I just can wait they will reset the speed, and their minimum time is 10 days??? OMgosh |
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Oct 6 2011, 02:39 PM
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#19
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Junior Member
41 posts Joined: Sep 2011
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QUOTE(kernel123 @ Oct 6 2011, 02:36 PM) i don't know laa.i read somewhere around this thread saying that even the expiry date of one month prepaid broadband,it's gonna takes sometime for the speed to be reset again.that why i bought another SIM card so that i dont have to wait Well, the problem is not about RM3 for a new sim card (I have another actually already so no investment) but the point is: I ALREADY subscriber 20Gb package and not happy to pay more RM128 on another simcard alaaa.just invest another RM3 to buy a new SIM |
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Oct 6 2011, 03:03 PM
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#20
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Junior Member
41 posts Joined: Sep 2011
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Unbelievable: problem solved!
I just emailed them thru the contact form on their website and in less than one hour they replied and uncapped connection!  Online CS seems far much better than crap phone. @s3cretagent: I will NEVER subscribe a POSTPAID service as is well known as every TELCO do crap things to who subscribed postpaid. |
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