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 iPad 2 online order status V2, Share your order status here =)

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frega
post May 23 2011, 01:11 PM

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QUOTE(FARHAT14 @ May 22 2011, 11:17 PM)
what the hell la!!!!!!!!!i ordered on 9th may..status still the same...shit la!!!!!!some of them who ordered on 9th of may which is same as me, their status has changed frm not yet shipped to prepare for shipment!!!!WTF APPLE!!!..any info guys???
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Complainer, please. I ordered 2 days earlier than you and you don't see me acting like a uncivilized buffoon.

Such bad rep for us malaysian, those who called Apple CS to complain. Unless your expected delivery has come and gone then maybe. If not, stfu.
Attached Image
frega
post May 24 2011, 01:04 PM

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Ordered 7/5/2011
Shipped by 24/5/2011
Delivered by 27/5/2011

Updated today 24/5/2011 to "Prepared for Shipment".

This post has been edited by frega: May 24 2011, 04:01 PM
frega
post May 24 2011, 04:02 PM

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QUOTE(FARHAT14 @ May 24 2011, 02:27 PM)
Then wtf are you talking abt!!!that u ordered two days earlier then me!!
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It's called a typo. I pasted a screenshot earlier. go look.

edit: if you're still unsatisfied -.-
Attached Image


This post has been edited by frega: May 24 2011, 04:06 PM
frega
post May 25 2011, 10:46 AM

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May 25, 2011 08:52 Szb - SZB Processed for clearance - Szb - SZB
May 25, 2011 08:51 Szb - SZB Clearance delay - Szb - SZB
May 24, 2011 23:56 Hhp - HHP Clearance processing complete - Hhp - HHP
May 24, 2011 23:34 Szx - SZX Departed from facility - Szx - SZX
May 24, 2011 23:33 Szx - SZX Processed - Szx - SZX
May 24, 2011 21:36 Szx - SZX Shipment picked up - Szx - SZX

I expect will be clearance delay a few days...
frega
post May 25 2011, 11:47 AM

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...All calling Apple CS to get free stuff, so cheap meh....
frega
post May 25 2011, 12:42 PM

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QUOTE(electron @ May 25 2011, 12:18 PM)
at the rate the compensation is going, they might decide to launch they future product real late on the web store
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No shit. Malaysia finally moved up to getting products the same time as SG/HK with the iPad2, instead of 6-8 months behind. Then they get these ppl calling to demand free stuff for a little inconvenience. "1 day late 1 freebie" really? -.-

This post has been edited by frega: May 25 2011, 12:58 PM
frega
post May 25 2011, 03:05 PM

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QUOTE(alf233 @ May 25 2011, 02:31 PM)
Every business has SLA. I'm just sharing what you could get from your rights as a customer. A day late may mean nothing to most people but could make a huge different to some people. What if you are getting your ipad late when you are supposed to give it as a present to VIP that you have invited to an event, or you are supposed to give it to a potential client in a meeting, or as a suprise gift to your wife / gf / boss / family?

I'm pretty sure in other countries, customers are as demanding (or more) as us in Malaysia. And looking at their sales in Malaysia, people are still queueing for the 4th batch of iPad2. With a bit of business sense, do you think they will want to delay their future product launch in Malaysia?
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You do realized all shipping from Apple Online Store is just estimated delivery date right? Further more its also 'STANDARD DELIVERY'. Meaning not the other premium delivery methods like 'Overnight delivery', 'Express delivery' etc that couriers offer (but apple doesn't offer here).

Yes customers should know their rights.
Please go ahead and complain more to them about not meeting an estimated delivery date and your standard delivery option. Better yet, complain to them about Kastam being understaffed and couldn't clear shit fast enough. /sarcasm

If you think sales in Malaysia is as big as other countries, it ain't. Apple had to stop selling online in Korea and SG completely because the volume is too high, clearly not the case here. With a bit of business sense, why wouldn't they prioritize product launches and stock there?

This post has been edited by frega: May 25 2011, 03:09 PM
frega
post May 25 2011, 03:37 PM

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QUOTE(alf233 @ May 25 2011, 03:32 PM)
Sorry frega, didnt mean to start any argument here, just sharing my thoughts. Yes you're right, it is estimated delivery time, my mistake. And with our (Malaysia) slow custom clearance, they'll prolly shut down their online store here.

And sales in Malaysia is not as high as other bigger countries of course (I actually meant the take-up rate / penetration rate).

Just one thing that I wondered, I just went to Apple online store SG and Korea, and the option to buy ipad online is still there. Where did you get the news from? Prolly I've missed something out.
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They prolly reenabled it.

http://www.9to5mac.com/65134/korean-telcos...pply-shortages/

HK too apparently according to comments.

This post has been edited by frega: May 25 2011, 03:41 PM
frega
post May 25 2011, 05:23 PM

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QUOTE(want2reply @ May 25 2011, 04:55 PM)
haishhh so anxious waiting for my ipad2. the promised delivery date is tomorrow. and yet the status is still 'clearance delay'.
some more i arranged it to be shipped to my husband's office as a surprise. if tomorrow, its confirmed he'll b in office. but if other day? -___-' guess this is the price we have to pay from buying online huh?
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i think the price is not having to call every reseller and check to see if there's stock, and followed by standing behind 100-200 ppl in queue and only to find out the model you want is sold out.
frega
post May 26 2011, 10:34 AM

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QUOTE(socket_guy @ May 26 2011, 10:17 AM)
update

May 26, 2011  09:15  Pen - PEN  With delivery courier - Pen - PEN
May 26, 2011  07:58  Pen - PEN  Arrived at delivery facility - Pen - PEN
May 26, 2011  03:06  Kul - KUL  Departed from facility - Kul - KUL
May 26, 2011  03:05  Kul - KUL  Processed - Kul - KUL
May 26, 2011  00:54  Kul - KUL  Arrived at sort facility - Kul - KUL
May 25, 2011  17:51  Szb - SZB  Clearance processing complete - Szb - SZB
May 24, 2011  21:45  Szb - SZB  Clearance delay - Szb - SZB
May 24, 2011  07:53  Szb - SZB  Processed for clearance - Szb - SZB
May 24, 2011  07:53  Szb - SZB  Clearance delay - Szb - SZB
May 22, 2011  07:06  Szx - SZX  Transport Delay - Szx - SZX
May 22, 2011  04:57  Szx - SZX  Departed from facility - Szx - SZX
May 22, 2011  04:56  Szx - SZX  Processed - Szx - SZX
May 22, 2011  00:54  Szx - SZX  Shipment picked up - Szx - SZX
Ordered on May 9th, hopefully can get it today..
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Lucky you. Ordered 7th May, and shipped 2 days later than you. Hopefully I'm in the good batch and get it tomorrow, if not Monday.

May 25, 2011 21:54 Szb - SZB Clearance delay - Szb - SZB
May 25, 2011 08:52 Szb - SZB Processed for clearance - Szb - SZB
May 25, 2011 08:51 Szb - SZB Clearance delay - Szb - SZB
May 24, 2011 23:56 Hhp - HHP Clearance processing complete - Hhp - HHP
May 24, 2011 23:34 Szx - SZX Departed from facility - Szx - SZX
May 24, 2011 23:33 Szx - SZX Processed - Szx - SZX
May 24, 2011 21:36 Szx - SZX Shipment picked up - Szx - SZX
frega
post May 26 2011, 04:15 PM

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Wifi units seem to pass custom faster. Only 1 day of clearance delay.
frega
post May 26 2011, 04:41 PM

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QUOTE(duabelas @ May 26 2011, 04:31 PM)
call apple but only get rm100 for delay  icon_rolleyes.gif
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lol how long is your delay?
frega
post May 26 2011, 05:03 PM

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QUOTE(duabelas @ May 26 2011, 04:47 PM)
~~~ my latest tracking result:
May 25, 2011     21:52     Szb - SZB     Clearance delay - Szb - SZB
May 24, 2011     21:40     Szb - SZB     Clearance delay - Szb - SZB
May 24, 2011     10:08     Szb - SZB     Processed for clearance - Szb - SZB
May 22, 2011     07:06     Szx - SZX     Transport Delay - Szx - SZX
May 22, 2011     04:57     Szx - SZX     Departed from facility - Szx - SZX
May 22, 2011     04:56     Szx - SZX     Processed - Szx - SZX
May 22, 2011     01:50     Szx - SZX     Shipment picked up - Szx - SZX
~~~
Delivers by: 26/05/2011
actually is 0 day delay  cool2.gif
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And you have to gall to ask for rebate... Is it me or are you cheap? lol

This post has been edited by frega: May 26 2011, 05:06 PM
frega
post May 27 2011, 08:44 AM

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QUOTE(ochinchoon @ May 27 2011, 08:20 AM)
I got the same answer from dhl also. No customer invoice from 3 rd party agent
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Customer Invoice meaning the invoice Apple sent us? or what.
frega
post May 27 2011, 09:29 AM

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QUOTE(stellapep @ May 27 2011, 09:25 AM)
same as me rclxub.gif
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delivered 03/06? i don't get it, not even close to your delivered date yet. if delayed now also nothing wrong...by 03/06 you'll get it.

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May 26, 2011 21:57 Szb - SZB Clearance delay - Szb - SZB
May 25, 2011 21:54 Szb - SZB Clearance delay - Szb - SZB
May 25, 2011 08:52 Szb - SZB Processed for clearance - Szb - SZB
May 25, 2011 08:51 Szb - SZB Clearance delay - Szb - SZB
May 24, 2011 23:56 Hhp - HHP Clearance processing complete - Hhp - HHP
May 24, 2011 23:34 Szx - SZX Departed from facility - Szx - SZX
May 24, 2011 23:33 Szx - SZX Processed - Szx - SZX
May 24, 2011 21:36 Szx - SZX Shipment picked up - Szx - SZX

order 07/05 ship 24/05 (on time) deliver 27/05, but I think no hope to get it today.

This post has been edited by frega: May 27 2011, 09:31 AM
frega
post May 27 2011, 10:10 AM

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QUOTE(matrixation @ May 27 2011, 10:08 AM)
so what happens if you're not home when the ipad arrives at your place? do u have to collect on ur own later, or they'll re-deliver?
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You can schedule a redeliver.
frega
post May 27 2011, 10:42 PM

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Yes I think they work on weekends. If they stop working anytime, shit will pile up sooo soo high lol.
frega
post May 29 2011, 02:08 PM

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QUOTE(neobita @ May 29 2011, 11:26 AM)
hi there friend of the same batch  rclxms.gif
I ordered on 18-May-2011
so, should we call and bother them?  hmm.gif
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You guys are crazy you want to call and bother them when they shipped it earlier than the date they gave you...Order 18th is like 10 days ago.

Some of us ordered weeks before you, then had to wait >15 days before they even shipped it. Then followed up 3-7 days delay clearance at custom. I'm so glad I don't work in customer service... I would kill a puppy everyday.

If you are a decent human being, only call if its REALLY overdue, like the date they gave you, not cos of delay at custom. Mine is late 2 days and I didn't even call. Big whoop its late 1-2 days, the sky isn't falling.

This post has been edited by frega: May 29 2011, 02:10 PM
frega
post May 30 2011, 09:06 AM

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well, shit... no update this morning meaning not at DHL warehouse yet? FML.

May 29, 2011 04:32 Kul - KUL Partial delivery - Kul - KUL
May 28, 2011 20:03 Szb - SZB Clearance processing complete - Szb - SZB
May 27, 2011 21:57 Szb - SZB Clearance delay - Szb - SZB
May 26, 2011 21:57 Szb - SZB Clearance delay - Szb - SZB
May 25, 2011 21:54 Szb - SZB Clearance delay - Szb - SZB
May 25, 2011 08:52 Szb - SZB Processed for clearance - Szb - SZB
May 25, 2011 08:51 Szb - SZB Clearance delay - Szb - SZB
May 24, 2011 23:56 Hhp - HHP Clearance processing complete - Hhp - HHP
May 24, 2011 23:34 Szx - SZX Departed from facility - Szx - SZX
May 24, 2011 23:33 Szx - SZX Processed - Szx - SZX
May 24, 2011 21:36 Szx - SZX Shipment picked up - Szx - SZX

This post has been edited by frega: May 30 2011, 09:06 AM
frega
post May 30 2011, 10:41 AM

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QUOTE(strife_personified @ May 30 2011, 10:39 AM)
silly question, any tips on how you ask for your rebate?
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how many days late? promised date is?

This post has been edited by frega: May 30 2011, 10:41 AM

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