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 iPad 2 online order status V2, Share your order status here =)

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stevie409
post May 27 2011, 10:13 AM

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QUOTE(mazzurri @ May 27 2011, 10:09 AM)
already called DHL, they said mine is on the way to DHL warehouse in a bulky stocks.. they ask me to call back after 2 pm to confirm whether can self collect or not  icon_rolleyes.gif
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wah, u r veryy2 lucky lar... enjoy ur ipad....... rclxms.gif
OrcishOrgsms
post May 27 2011, 10:15 AM

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QUOTE(want2reply @ May 27 2011, 09:57 AM)
is it... i questioned DHL how come later shipment can get clearance first, he said its all depends on paperwork. whats that even supposed to mean???  shakehead.gif anyway whats your promised delivery date? mine supposed to be yesterday.
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My promosed delivery date was by 24th may.
shakehead.gif hahaha yes exactly my sentiments the emoticons i must say are quite expressive
I am receiving emails from Apple assuming i've already got my product such as "Get to know your new iPad" and "Thank you for your Apple Online store purchase! tell us what you think (survey)"

bruce.gif of course i let them have a piece of my mind in the survey, just cut and paste the DHL delivery history in the survey
ejoybaik
post May 27 2011, 10:19 AM

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just wanna share this with ya all...

QUOTE
Dear Mr. Mohd ,

Thank you for your e-mail to DHL’s Customer Care Unit - We acknowledge receipt of your email dated May 26, 2011.

Refer to the below enquiry. Please allow us to explain how the Apple shipment will be sent from China to Malaysia.

"Apple will sent few hundreds of shipment in bulk which each and every shipment will hold it's own Waybills. During custom clearance, officer need to break the bulk shipment to go through one by one for approval and duty confirmation, then it will be sent to Service Centre for segregation based on the destination".

At this juncture based on our tracking information, the shipment is on hold for customs clearance checking's. DHL is now in contact with Apple designated Agent in Malaysia to obtain the relevant paperwork for further clearance process.

Having said above , we are unable to confirm on the actual delivery date or time for your shipment.

We hope the above information is useful and clarifies your doubts.

Should you need any further assistance, feel free to contact our toll free line at 1-800-888-388.

Thank you & have a nice day.

Regards,
Amutha Satiawall
Customer Care Executive
DHL Express ( Malaysia ) Sdn Bhd,
Direct Line    : +603-22418845
Fax                  : +603-22409679
DHL Hotline    : 1-800-888-388
E-Mail            :  Amutha.Satiawall@dhl.com
<Mailto            : Amutha.Satiawall@dhl.com>
Website          : http://www.dhl.com/en.html


demm apple shi.t us alot...
want2reply
post May 27 2011, 10:30 AM

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QUOTE(ejoybaik @ May 27 2011, 10:19 AM)
just wanna share this with ya all...
demm apple shi.t us alot...
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vmad.gif so its apple huh??? lets call them and question them about their paperwork procedures. mad.gif
mazzurri
post May 27 2011, 10:31 AM

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i believe this kind of hiccups would not happen if this order been handled by Apple Malaysia instead of Apple Singapore. My guess apple singapore tak paham how malaysia custom do their job
ochinchoon
post May 27 2011, 10:36 AM

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QUOTE(ejoybaik @ May 27 2011, 10:19 AM)
just wanna share this with ya all...
demm apple shi.t us alot...
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gonna call apple later to pressure them. if not dunno when only can get my ipad ishk... mad.gif
ejoybaik
post May 27 2011, 10:46 AM

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just call apple malaysia and foward the email that i\ve recieve from dhl...

hehehe lets heat up some booty... poor dhl and apple...

sorry sebab nyusahkan korang (apple and dhl)
want2reply
post May 27 2011, 10:53 AM

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QUOTE(ejoybaik @ May 27 2011, 10:46 AM)
just call apple malaysia and foward the email that i\ve recieve from dhl...

hehehe lets heat up some booty... poor dhl and apple...

sorry sebab nyusahkan korang (apple and dhl)
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good job! i think you're doing a favour for all of us, thanks !! rclxms.gif

anyway its not about menyusahkan diorang ke tak.. its about doing things right. they offer a service, then they should honour it.
kev da man
post May 27 2011, 10:57 AM

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as anyone received their compensation from apple yet?
want2reply
post May 27 2011, 10:59 AM

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QUOTE(kev da man @ May 27 2011, 10:57 AM)
as anyone received their compensation from apple yet?
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to my knowledge they said its gonna be reflected only in your next month cc bill.
Sphenix
post May 27 2011, 11:23 AM

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Order date : 12th May 2011
Deliver date : 27th May 2011
Item: Ipad2 16gb wifi+3gb White w/o engrave

Date Time Location Service Area Checkpoint Details
May 26, 2011 21:57 Szb - SZB Clearance delay - Szb - SZB
May 25, 2011 21:54 Szb - SZB Clearance delay - Szb - SZB
May 25, 2011 08:52 Szb - SZB Processed for clearance - Szb - SZB
May 25, 2011 08:51 Szb - SZB Clearance delay - Szb - SZB
May 24, 2011 23:56 Hhp - HHP Clearance processing complete - Hhp - HHP
May 24, 2011 23:34 Szx - SZX Departed from facility - Szx - SZX
May 24, 2011 23:33 Szx - SZX Processed - Szx - SZX
May 24, 2011 21:31 Szx - SZX Shipment picked up - Szx - SZX

Called Apple CS. Can't get my ipad today. But he is giving a RM100 refund. zzzz I Asked about apple reseller shipment as well. CS said possible stucked under same shipment but might not go through custom clearance, hence they might get faster than us. =.=

This post has been edited by Sphenix: May 27 2011, 11:24 AM
DrPolo
post May 27 2011, 11:32 AM

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QUOTE(Sphenix @ May 27 2011, 11:23 AM)
Order date : 12th May 2011
Deliver date : 27th May 2011
Item: Ipad2 16gb wifi+3gb White w/o engrave

  Date    Time    Location Service Area    Checkpoint Details
May 26, 2011    21:57    Szb - SZB    Clearance delay - Szb - SZB
May 25, 2011    21:54    Szb - SZB    Clearance delay - Szb - SZB
May 25, 2011    08:52    Szb - SZB    Processed for clearance - Szb - SZB
May 25, 2011    08:51    Szb - SZB    Clearance delay - Szb - SZB
May 24, 2011    23:56    Hhp - HHP    Clearance processing complete - Hhp - HHP
May 24, 2011    23:34    Szx - SZX    Departed from facility - Szx - SZX
May 24, 2011    23:33    Szx - SZX    Processed - Szx - SZX
May 24, 2011    21:31    Szx - SZX    Shipment picked up - Szx - SZX

Called Apple CS. Can't get my ipad today. But he is giving a RM100 refund. zzzz I Asked about apple reseller shipment as well. CS said possible stucked under same shipment but might not go through custom clearance, hence they might get faster than us. =.=
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Gosh Sphenix! I ordered the same date but my delivery date is only on the 7th June! Anyone's order here with the AWB 6428464276 ???
duabelas
post May 27 2011, 11:52 AM

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May 26, 2011 21:49 Szb - SZB Clearance delay - Szb - SZB
May 25, 2011 21:52 Szb - SZB Clearance delay - Szb - SZB
May 24, 2011 21:40 Szb - SZB Clearance delay - Szb - SZB
May 24, 2011 10:08 Szb - SZB Processed for clearance - Szb - SZB
May 22, 2011 07:06 Szx - SZX Transport Delay - Szx - SZX
May 22, 2011 04:57 Szx - SZX Departed from facility - Szx - SZX
May 22, 2011 04:56 Szx - SZX Processed - Szx - SZX
May 22, 2011 01:50 Szx - SZX Shipment picked up - Szx - SZX


kns eh, still clearance delay bruce.gif
Sphenix
post May 27 2011, 11:54 AM

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QUOTE(DrPolo @ May 27 2011, 11:32 AM)
Gosh Sphenix! I ordered the same date but my delivery date is only on the 7th June! Anyone's order here with the AWB 6428464276 ???
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My initial delivery date was 7th June too. Then Apple sent a shipment notification and changed to 27th May.
xpmike
post May 27 2011, 11:56 AM

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QUOTE(xpmike @ May 26 2011, 08:14 PM)
6428407016 - Detailed Report
Date  Time  Location Service Area  Checkpoint Details
May 26, 2011    06:13    Szb - SZB    Clearance processing complete - Szb - SZB
May 25, 2011    21:53    Szb - SZB    Clearance delay - Szb - SZB
May 24, 2011    21:41    Szb - SZB    Clearance delay - Szb - SZB
May 24, 2011    07:35    Szb - SZB    Processed for clearance - Szb - SZB
May 24, 2011    07:35    Szb - SZB    Clearance delay - Szb - SZB
May 24, 2011    06:46    Szx - SZX    Departed from facility - Szx - SZX
May 24, 2011    06:46    Szx - SZX    Processed - Szx - SZX
May 24, 2011    02:43    Hhp - HHP    Clearance processing complete - Hhp - HHP
May 23, 2011    22:02    Szx - SZX    Shipment picked up - Szx - SZX
DHL very poor service, i call to call centre they some time said clearance done n said clearance confused!!!

and told the that website apple provided is problem tracking system!!!!

dhl poor svc
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Finally today got my iPad 2, good luck to everyone..
apple_peng
post May 27 2011, 11:58 AM

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QUOTE(seanlam @ May 26 2011, 10:18 PM)
oh I c....

I ordered ipad 2 wifi 32g black

date: 23 may

ship: 6 june

delivered : 13 june

harap2 la, the item can be here as been promised..no more delayed........arghhhhhhhhhh.waiting is suffer!!!!!!!!! tongue.gif
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same...ordered 23 may
ship : same
delivered : 10june
imamaxis
post May 27 2011, 11:58 AM

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QUOTE(xpmike @ May 27 2011, 11:56 AM)
Finally today got my iPad 2, good luck to everyone..
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Mine is on the way. =))
want2reply
post May 27 2011, 12:04 PM

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QUOTE(patheticpad @ May 27 2011, 11:47 AM)
May 26, 2011    21:49    Szb - SZB    Clearance delay - Szb - SZB
May 25, 2011    21:50    Szb - SZB    Clearance delay - Szb - SZB
May 24, 2011    21:39    Szb - SZB    Clearance delay - Szb - SZB
May 23, 2011    21:37    Szb - SZB    Clearance delay - Szb - SZB
May 22, 2011    20:27    Szb - SZB    Clearance delay - Szb - SZB
May 22, 2011    09:24    Szb - SZB    Processed for clearance - Szb - SZB
May 22, 2011    08:07    Szb - SZB    Clearance delay - Szb - SZB
May 21, 2011    03:50    Hhp - HHP    Clearance processing complete - Hhp - HHP
May 20, 2011    23:56    Szx - SZX    Departed from facility - Szx - SZX
May 20, 2011    23:56    Szx - SZX    Processed - Szx - SZX
May 20, 2011    22:31    Szx - SZX    Shipment picked up - Szx - SZX

Look at mine,  i orded from 6th , shipment depart from 20th,  7 days of clenrance proccesing and still waiting ..this is madness..

If you guys wanna order online , i hope better don't ... furthermore the ipad2 plant in china blasted few days ago estimately affecting 2million  units delay

hope i get mine soon..damn
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mine same like you in terms of the status. but i ordered 2 days earlier, i.e. 4 may. still clearance delay. angry. but cannot do anything other than pathetic rm100 refund. and affected days because mind keep on thinking when can i receive my ipad. vmad.gif
MaxLaw
post May 27 2011, 12:07 PM

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May 26, 2011 21:53 Szb - SZB Clearance delay - Szb - SZB
May 25, 2011 21:53 Szb - SZB Clearance delay - Szb - SZB
May 24, 2011 21:41 Szb - SZB Clearance delay - Szb - SZB
May 23, 2011 21:39 Szb - SZB Clearance delay - Szb - SZB
May 22, 2011 20:25 Szb - SZB Clearance delay - Szb - SZB
May 22, 2011 06:28 Szb - SZB Processed for clearance - Szb - SZB
May 22, 2011 06:27 Szb - SZB Clearance delay - Szb - SZB
May 20, 2011 23:56 Szx - SZX Departed from facility - Szx - SZX
May 20, 2011 23:56 Szx - SZX Processed - Szx - SZX
May 20, 2011 03:04 Szx - SZX Transport Delay - Szx - SZX
May 19, 2011 18:07 Szx - SZX Processed - Szx - SZX
May 19, 2011 16:52 Szx - SZX Shipment picked up - Szx - SZX


Haiz... keep waiting & waiting
DrPolo
post May 27 2011, 12:15 PM

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QUOTE(Sphenix @ May 27 2011, 11:54 AM)
My initial delivery date was 7th June too. Then Apple sent a shipment notification and changed to 27th May.
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You must be jumping happily for the news...I am still waiting with patience...after all...7th June is like another 10+ days more to go...Hope I get mine in time / earlier...

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