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 iPad 2 online order status V2, Share your order status here =)

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aremir
post May 23 2011, 10:32 AM

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QUOTE(august8 @ May 23 2011, 10:20 AM)
Guys, a question not really related to online order status, but I'll ask it anyway.

I use Direct Access/CIMB.  Although Apple charged me RM159 for Smart Cover and RM1,899 for iPad 2 16GB 3G model, my credit card statement shows RM160.xx for Smart Cover and RM1,914.xx for iPad 2.  When I asked, they said that this was 1% (or 0.8% depending on amount) "admin" fee.  Applies to any overseas transaction where the billing party is located outside of Malaysia, although Apple billed me in RM as I can see from their e-invoice.

CIMB says this is standard banking industry practice in Malaysia, and this "admin" fee is levied by all banks for overseas transactions.  I doubt them, so I'm asking you guys - how much were you guys billed for your iPads?  Exactly the amount as stated in the online store, or hit by a higher amount like me?

If you paid the exact amount, please state which bank so that I can dump CIMB and their crappy practices to save money.  The damned iPad 2 bought online cost me RM19 more!  shakehead.gif

Thanks.
*
I also kena extra charge, I think this apply to CIMB card only, I call CIMB CS, the representative said this amount is from apple. I think the representative also lazy to check or something about the transaction. I going to complaint to CIMB for this extra charge.

tmsuxxk
post May 23 2011, 10:41 AM

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QUOTE(august8 @ May 23 2011, 10:20 AM)
Guys, a question not really related to online order status, but I'll ask it anyway.

I use Direct Access/CIMB.  Although Apple charged me RM159 for Smart Cover and RM1,899 for iPad 2 16GB 3G model, my credit card statement shows RM160.xx for Smart Cover and RM1,914.xx for iPad 2.  When I asked, they said that this was 1% (or 0.8% depending on amount) "admin" fee.  Applies to any overseas transaction where the billing party is located outside of Malaysia, although Apple billed me in RM as I can see from their e-invoice.

CIMB says this is standard banking industry practice in Malaysia, and this "admin" fee is levied by all banks for overseas transactions.  I doubt them, so I'm asking you guys - how much were you guys billed for your iPads?  Exactly the amount as stated in the online store, or hit by a higher amount like me?

If you paid the exact amount, please state which bank so that I can dump CIMB and their crappy practices to save money.  The damned iPad 2 bought online cost me RM19 more!  shakehead.gif

Thanks.
*
I'm using Citibank Credit Card
And the bank charged me the exactly amount stated in the invoice rclxms.gif
I think u have to call your bank to cancel the card....if the bank insist to charge u like that vmad.gif
omnimech
post May 23 2011, 10:45 AM

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QUOTE(august8 @ May 23 2011, 10:20 AM)
Guys, a question not really related to online order status, but I'll ask it anyway.

I use Direct Access/CIMB.  Although Apple charged me RM159 for Smart Cover and RM1,899 for iPad 2 16GB 3G model, my credit card statement shows RM160.xx for Smart Cover and RM1,914.xx for iPad 2.  When I asked, they said that this was 1% (or 0.8% depending on amount) "admin" fee.  Applies to any overseas transaction where the billing party is located outside of Malaysia, although Apple billed me in RM as I can see from their e-invoice.

CIMB says this is standard banking industry practice in Malaysia, and this "admin" fee is levied by all banks for overseas transactions.  I doubt them, so I'm asking you guys - how much were you guys billed for your iPads?  Exactly the amount as stated in the online store, or hit by a higher amount like me?

If you paid the exact amount, please state which bank so that I can dump CIMB and their crappy practices to save money.  The damned iPad 2 bought online cost me RM19 more!  shakehead.gif

Thanks.
*
You can argue back that you purchase from Malaysia Apple Store.

However, it is true that a SG company is the one who invoice for your Ipad.

I have tried, using 2 credit cards and they charge me the exact amount as stated in apple store.

CITIBANK PLAT VISA -> Bought 2 Ipad, no extra charge
MAYBANK PLAT 2 CARD : AMEX -> Bought 1 Ipad, no extra charge


Added on May 23, 2011, 10:46 am
QUOTE(nickfun @ May 23 2011, 10:03 AM)

Omnimech i tot we are expecting it today....damn DHL...you got to work harder...
i also thought can collect today >.,

Sighz,

This post has been edited by omnimech: May 23 2011, 10:46 AM
august8
post May 23 2011, 10:46 AM

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QUOTE(aremir @ May 23 2011, 10:32 AM)
I also kena extra charge, I think this apply to CIMB card only, I call CIMB CS, the representative said this amount is from apple. I think the representative also lazy to check or something about the transaction. I going to complaint to CIMB for this extra charge.
*
Hate to break it to you, but the fine print on the reverse side of your statement should explain this, which I was never aware of till now doh.gif

So complaining to them is pointless and a waste of time. You can maybe lodge a complaint with Bank Negara though, to see if they got the balls to do anything.

So, we get screwed twice - one for the exchange rate, and another time for this admin fee. Sodo-mee, anyone? tongue.gif

user posted image

QUOTE(tmsuxxk @ May 23 2011, 10:41 AM)
I'm using Citibank Credit Card
And the bank charged me the exactly amount stated in the invoice rclxms.gif
I think u have to call your bank to cancel the card....if the bank insist to charge u like that vmad.gif
*
QUOTE(omnimech @ May 23 2011, 10:45 AM)
You can argue back that you purchase from Malaysia Apple Store.

However, it is true that a SG company is the one who invoice for your Ipad.

I have tried, using 2 credit cards and they charge me the exact amount as stated in apple store.

CITIBANK PLAT VISA -> Bought 2 Ipad, no extra charge
MAYBANK PLAT 2 CARD : AMEX -> Bought 1 Ipad, no extra charge
Guys, thanks for sharing, now I know who to do banking with, and it shows that CIMB's call centre people are outright liars, because I asked the person on the line a couple of times, and he said yes, this is a banking industry practice vmad.gif

This post has been edited by august8: May 23 2011, 10:48 AM
nickfun
post May 23 2011, 10:49 AM

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dude...where did you buy the stuff first of all?
Apple Store Malaysia right?
Why would that be consider an international charges?
We were quoted in RM and not USD to convert over..
Why buy locally still tie to FOREX?

Like that should we go back to Apple instead? to absorb the FOREX as we are consumer who expect it to be billed locally.

sad.gif

This post has been edited by nickfun: May 23 2011, 10:52 AM
aremir
post May 23 2011, 10:50 AM

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QUOTE(august8 @ May 23 2011, 10:46 AM)
Hate to break it to you, but the fine print on the reverse side of your statement should explain this, which I was never aware of till now  doh.gif

So complaining to them is pointless and a waste of time.  You can maybe lodge a complaint with Bank Negara though, to see if they got the balls to do anything.

So, we get screwed twice - one for the exchange rate, and another time for this admin fee.  Sodo-mee, anyone?  tongue.gif

user posted image
Guys, thanks for sharing, now I know who to do banking with, and it shows that CIMB's call centre people are outright liars, because I asked the person on the line a couple of times, and he said yes, this is a banking industry practice  vmad.gif
*
That's mean goodbye CIMB icon_rolleyes.gif
zachkid
post May 23 2011, 10:50 AM

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I was using Maybank2card... no extra charge....
nickfun
post May 23 2011, 10:52 AM

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That's mean goodbye CIMB icon_rolleyes.gif

well lets say boycott this brand pls...smile.gif

This post has been edited by nickfun: May 23 2011, 10:53 AM
zachkid
post May 23 2011, 10:53 AM

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Eventhough we buy through Apple Malaysia website but if you check the invoice that Apple sent to you email, it came from Apple Singapore...
jnickz
post May 23 2011, 10:53 AM

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Date Time Location Service Area Checkpoint Details
May 23, 2011 09:02 Pen - PEN With delivery courier - Pen - PEN
May 23, 2011 07:51 Pen - PEN Arrived at delivery facility - Pen - PEN
May 23, 2011 03:09 Kul - KUL Departed from facility - Kul - KUL
May 23, 2011 03:08 Kul - KUL Processed - Kul - KUL
May 23, 2011 01:04 Kul - KUL Arrived at sort facility - Kul - KUL
May 21, 2011 20:34 Szb - SZB Clearance processing complete - Szb - SZB
May 20, 2011 22:04 Szb - SZB Clearance delay - Szb - SZB
May 19, 2011 21:34 Szb - SZB Clearance delay - Szb - SZB
May 18, 2011 21:26 Szb - SZB Clearance delay - Szb - SZB
May 18, 2011 08:23 Szb - SZB Processed for clearance - Szb - SZB
May 18, 2011 08:09 Szb - SZB Clearance delay - Szb - SZB
May 18, 2011 01:46 Hhp - HHP Clearance processing complete - Hhp - HHP
May 17, 2011 22:55 Szx - SZX Departed from facility - Szx - SZX
May 17, 2011 22:54 Szx - SZX Processed - Szx - SZX
May 17, 2011 20:00 Szx - SZX Shipment picked up - Szx - SZX


rclxms.gif it is here !!!!!!! i cant wait..... want to call DHL for self-collection tongue.gif
nickfun
post May 23 2011, 10:54 AM

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if so then you must go back to Apple and claims that amount back

1) bought at Malaysia store
2) delay longer than our local stores
3) never inform on the Forex
4) its apple operation issue that the invoice have to come from SG

This post has been edited by nickfun: May 23 2011, 11:02 AM
aremir
post May 23 2011, 10:57 AM

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QUOTE(jnickz @ May 23 2011, 10:53 AM)
Date  Time  Location Service Area  Checkpoint Details
May 23, 2011   09:02   Pen - PEN   With delivery courier - Pen - PEN
May 23, 2011   07:51   Pen - PEN   Arrived at delivery facility - Pen - PEN
May 23, 2011   03:09   Kul - KUL   Departed from facility - Kul - KUL
May 23, 2011   03:08   Kul - KUL   Processed - Kul - KUL
May 23, 2011   01:04   Kul - KUL   Arrived at sort facility - Kul - KUL
May 21, 2011   20:34   Szb - SZB   Clearance processing complete - Szb - SZB
May 20, 2011   22:04   Szb - SZB   Clearance delay - Szb - SZB
May 19, 2011   21:34   Szb - SZB   Clearance delay - Szb - SZB
May 18, 2011   21:26   Szb - SZB   Clearance delay - Szb - SZB
May 18, 2011   08:23   Szb - SZB   Processed for clearance - Szb - SZB
May 18, 2011   08:09   Szb - SZB   Clearance delay - Szb - SZB
May 18, 2011   01:46   Hhp - HHP   Clearance processing complete - Hhp - HHP
May 17, 2011   22:55   Szx - SZX   Departed from facility - Szx - SZX
May 17, 2011   22:54   Szx - SZX   Processed - Szx - SZX
May 17, 2011   20:00   Szx - SZX   Shipment picked up - Szx - SZX
rclxms.gif it is here !!!!!!! i cant wait..... want to call DHL for self-collection  tongue.gif
*
May 23, 2011 08:07 Pen - PEN With delivery courier - Pen - PEN
May 23, 2011 07:51 Pen - PEN Arrived at delivery facility - Pen - PEN
May 23, 2011 03:09 Kul - KUL Departed from facility - Kul - KUL
May 23, 2011 03:08 Kul - KUL Processed - Kul - KUL
May 23, 2011 01:02 Kul - KUL Arrived at sort facility - Kul - KUL
May 21, 2011 20:34 Szb - SZB Clearance processing complete - Szb - SZB
May 20, 2011 22:04 Szb - SZB Clearance delay - Szb - SZB
May 19, 2011 21:34 Szb - SZB Clearance delay - Szb - SZB
May 18, 2011 21:26 Szb - SZB Clearance delay - Szb - SZB
May 18, 2011 08:23 Szb - SZB Processed for clearance - Szb - SZB
May 18, 2011 08:09 Szb - SZB Clearance delay - Szb - SZB
May 18, 2011 01:46 Hhp - HHP Clearance processing complete - Hhp - HHP
May 17, 2011 22:55 Szx - SZX Departed from facility - Szx - SZX
May 17, 2011 22:54 Szx - SZX Processed - Szx - SZX
May 17, 2011 19:58 Szx - SZX Shipment picked up - Szx - SZX

Mine leave 1 hour earlier than you, I'm still waiting ..patiently.. brows.gif


Added on May 23, 2011, 11:07 am
QUOTE(aremir @ May 23 2011, 10:57 AM)
May 23, 2011    08:07    Pen - PEN    With delivery courier - Pen - PEN
May 23, 2011    07:51    Pen - PEN    Arrived at delivery facility - Pen - PEN
May 23, 2011    03:09    Kul - KUL    Departed from facility - Kul - KUL
May 23, 2011    03:08    Kul - KUL    Processed - Kul - KUL
May 23, 2011    01:02    Kul - KUL    Arrived at sort facility - Kul - KUL
May 21, 2011    20:34    Szb - SZB    Clearance processing complete - Szb - SZB
May 20, 2011    22:04    Szb - SZB    Clearance delay - Szb - SZB
May 19, 2011    21:34    Szb - SZB    Clearance delay - Szb - SZB
May 18, 2011    21:26    Szb - SZB    Clearance delay - Szb - SZB
May 18, 2011    08:23    Szb - SZB    Processed for clearance - Szb - SZB
May 18, 2011    08:09    Szb - SZB    Clearance delay - Szb - SZB
May 18, 2011    01:46    Hhp - HHP    Clearance processing complete - Hhp - HHP
May 17, 2011    22:55    Szx - SZX    Departed from facility - Szx - SZX
May 17, 2011    22:54    Szx - SZX    Processed - Szx - SZX
May 17, 2011    19:58    Szx - SZX    Shipment picked up - Szx - SZX

Mine leave 1 hour earlier than you, I'm still waiting ..patiently.. brows.gif
*
Yay!! just got mine!! thumbup.gif

This post has been edited by aremir: May 23 2011, 11:07 AM
jnickz
post May 23 2011, 11:10 AM

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QUOTE(aremir @ May 23 2011, 10:57 AM)
May 23, 2011     08:07     Pen - PEN     With delivery courier - Pen - PEN
May 23, 2011     07:51     Pen - PEN     Arrived at delivery facility - Pen - PEN
May 23, 2011     03:09     Kul - KUL     Departed from facility - Kul - KUL
May 23, 2011     03:08     Kul - KUL     Processed - Kul - KUL
May 23, 2011     01:02     Kul - KUL     Arrived at sort facility - Kul - KUL
May 21, 2011     20:34     Szb - SZB     Clearance processing complete - Szb - SZB
May 20, 2011     22:04     Szb - SZB     Clearance delay - Szb - SZB
May 19, 2011     21:34     Szb - SZB     Clearance delay - Szb - SZB
May 18, 2011     21:26     Szb - SZB     Clearance delay - Szb - SZB
May 18, 2011     08:23     Szb - SZB     Processed for clearance - Szb - SZB
May 18, 2011     08:09     Szb - SZB     Clearance delay - Szb - SZB
May 18, 2011     01:46     Hhp - HHP     Clearance processing complete - Hhp - HHP
May 17, 2011     22:55     Szx - SZX     Departed from facility - Szx - SZX
May 17, 2011     22:54     Szx - SZX     Processed - Szx - SZX
May 17, 2011     19:58     Szx - SZX     Shipment picked up - Szx - SZX

Mine leave 1 hour earlier than you, I'm still waiting ..patiently.. brows.gif


Added on May 23, 2011, 11:07 am

Yay!! just got mine!!  thumbup.gif
*
drool.gif Haiz, i was thinking to collect it my self..... but then it is already with the delivery guy hmm.gif

Where is ur location in penang? brows.gif

This post has been edited by jnickz: May 23 2011, 11:12 AM
FARHAT14
post May 23 2011, 11:14 AM

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QUOTE(zachkid @ May 23 2011, 10:50 AM)
I was using Maybank2card... no extra charge....
*
how long does it take for PREPARED FOR SHIPMENT TO SHIPPED????
aremir
post May 23 2011, 11:15 AM

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QUOTE(jnickz @ May 23 2011, 11:10 AM)
drool.gif  Haiz, i was thinking to collect it my self..... but then it is already with the delivery guy  hmm.gif

Where is ur location in penang? brows.gif
*
Georgetown, I'm at office rite now.. better wait.. hehe biggrin.gif

FARHAT14
post May 23 2011, 11:18 AM

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QUOTE(aremir @ May 23 2011, 11:15 AM)
Georgetown, I'm at office rite now.. better wait.. hehe  biggrin.gif
*
how long does it take for PREPARED FOR SHIPMENT TO SHIPPED????
omnimech
post May 23 2011, 11:23 AM

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QUOTE(FARHAT14 @ May 23 2011, 11:18 AM)
how long does it take for PREPARED FOR SHIPMENT TO SHIPPED????
*
1 day if no engraving.

3 days if there is.
bee993
post May 23 2011, 11:39 AM

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my fren juz call me...he get his ipad d....32gb white 3g+wifi.....

he order late than me

and help him order it online!

oh f goin to call apple and f them kaw kaw now!
jnickz
post May 23 2011, 11:49 AM

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QUOTE(aremir @ May 23 2011, 11:15 AM)
Georgetown, I'm at office rite now.. better wait.. hehe  biggrin.gif
*
blink.gif i m at lengkok erskine still no sign of DHL shakehead.gif
bee993
post May 23 2011, 11:54 AM

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juz hang out with apple cs...

get rm 100 rebate only..

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