Hi,

Anyone here who tried the yeslife during the promotional period (free RM5 credit)?

I did, and after the 2 weeks of free trial (sometime in June 2011), I received a phone call telling me that I need to top-up to continue using yeslife. I told the lady on the phone that I do not wish to continue using because of a few reasons. She said ok an then hung up. So I assumed that my account would be deactivated or deleted.

Today, I decided that I might want to use yeslife again, so I logged on to check my account. To my surprise, I could still log into my account. But when I had a look at the account summary, I was shocked to see that the balance was -RM88.96, meaning that I owe them money.

I emailed them, hoping to clarify this issue, but the reply I got was that there is a min. monthly charge of RM30. I was like WTF?!?! I didn't even use it after the 2 weeks. Also, the monthly statements were not sent to me. How would I know the account is still active. Also, there is NO option to cancel/close account in the "My Account" page.

At the moment I am still waiting for their reply.

I would suggest that those who have tried yeslife to try to log on to their account at www.yes.com.my and check their account balance.

fuuu...

I will complain to MCMC and also TheStar if I do not get a proper response from them. Its daylight robbery. If they have sent then monthly statements to my email, I would have cancelled it long time back.

oh, thanks.

will try to get mine cancelled.

actually, I was thinking of using it temporarily coz my phone's LCD screen got damaged. But now seeing that they are so cacat, may have to think twice. lol