Seriously, if the seller cannot get his customer a good replacement,
the best solution would be the buyer sending back the stuff and the seller refund the money.
The seller can then take the broken swords to his supplier/manufacturer and b**** about it.
This is what most reputable seller do, in my opinion.
From what I read,
the seller seems to still take this lightly like nobody's business when it is a RM660 worth or money for god sake.
And his offer to the buyer is ridiculous, it is like "oh you got 3 broken swords, how bout I give you one more for free?"
His previous unhappy buyers probably shut up because he cannot provide any better solution, and he gets 1 more broken sword for free so he dint lose much.
Seller please solve this reasonably, don't let 1 negative feedback ruin your reputation,
Complains like this creates drama, and people likes drama,
your potential customers likes it too and are probably reading this thread, don't make them go "oh crappy swords, bye."
Complaining against xyujix, selling defected product
Jun 13 2011, 11:06 AM
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