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> Complaining against xyujix, selling defected product

zeroglyph
post May 6 2011, 11:28 PM, updated 13y ago

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Forumer you are complaining against: xyujix

Item being sold/bought: 3 replica swords

Original thread link: http://forum.lowyat.net/topic/1615361

Date of transaction: May 2nd, 2011

Details of the complaint :

full story can be found in my post here:

http://forum.lowyat.net/index.php?act=ST&f...post&p=42138385

i paid RM660 for 3 cheap china-made replica swords(not that cheap really), what i get are 3 defected cheap china-made replicas. if only 1 of the 3 items were defected, i won't mind, but this is all 3. cry.gif seller refuse to take full responsibility and insist it's either postage or minor manufacturing defect. why don't you guys have a good look at that thread and tell me what you think? shakehead.gif

are those damages minor? for a display item?

if it was really manufacturing defect, shouldn't the seller inform me before i made payment?

seller refused to my request for COD replacement. i'm pretty sure i'll get nothing out of this(seller made it clear, quite offensively), but at least it'll be a warning to the next buyer. at least i get to vent out my frustration vmad.gif .

This post has been edited by zeroglyph: May 23 2011, 02:39 PM
ken-24-
post May 23 2011, 04:37 PM

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» Click to show Spoiler - click again to hide... «

Just saw the picture u posted there...
the defective part really look not good for me....
Hope the seller will solve this(I pm that seller few days ago and plan to buy few swords from him and now i saw this thread..kinda loss faith on him ady) rclxub.gif

This post has been edited by ken-24-: May 23 2011, 04:40 PM
miyake69
post May 23 2011, 07:25 PM

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felt sorry for you but once again may I remind you that you are trading with newbies . there are risk esp when they do not have passed good feedback from other buyers

zeroglyph
post May 24 2011, 02:23 PM

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QUOTE(ken-24- @ May 23 2011, 04:37 PM)
» Click to show Spoiler - click again to hide... «

Just saw the picture u posted there...
the defective part really look not good for me....
Hope the seller will solve this(I pm that seller few days ago and plan to buy few swords from him and now i saw this thread..kinda loss faith on him ady) rclxub.gif
*
he was pretty strict not wanting to do COD replacement. before the purchase he was really nice, with all the "thanks" and "please". after the purchase, all that goes down the drain. doh.gif

if it happens to me, there is a chance it could happen to you too. just be careful. if only 1 sword was defected, i don't mind, but all three? that's too much.

he doesn't seem to mind me making this thread and don't bother to respond. so you get the idea how "responsible" he is.

QUOTE(miyake69 @ May 23 2011, 07:25 PM)
felt sorry for you but once again may I remind you that you are trading with newbies . there are risk esp when they do not have passed good feedback from other buyers
*
honestly i did my research. most previous buyers gives +ve feedback to him (i PM them personally too). that is why i'm puzzled rclxub.gif .


btw, thanks for the responses guys.

This post has been edited by zeroglyph: May 24 2011, 02:25 PM
ken-24-
post May 26 2011, 07:45 PM

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any updates on this case TS?? icon_rolleyes.gif
zeroglyph
post May 26 2011, 11:59 PM

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QUOTE(ken-24- @ May 26 2011, 07:45 PM)
any updates on this case TS?? icon_rolleyes.gif
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this was the last PM from him:

QUOTE(xyujix @ May 6 2011, 02:57 PM)
this will be the last time im saying that i dont cod n i wont go against our own principle. well you could keep the another snake eyes we will be sending you a new one, we can do nothing about the tian po since its a manufacture error i believe i have already said this. for the lake toya rust, please settle it on your own then... just so you know,we had done more than enough and im getting fed up. we had discussed a few method but i just wanna cut the talk short n offered u the best offer...or would you rather want to have a rm100 discount on your next purchase? i dont think you want that too >.<


that was before i posted this complain. think about it, i just bought rm660 worth of items, so i believe i deserve some sort of exception considering all 3 items have major defect. look at how arrogant his reply was after taking my money. mad.gif

my advise to you, don't buy from him. arrogant and irresponsible sellers like him needs to be taught the power of consumerism.

i'm not sure if the "trade enforcers" here will take any action on him, so i'm not hoping too much. shakehead.gif . if i get nothing out of this, i hope this thread served as a warning.

think of it this way:

if you bought a "china-copy" movie DVD worth RM8 and the shop owner claims it's DVD copy, but when you got home, it's actually a cinema copy, the shop owner WILL let you do a 1-to-1 exchange if you're not satisfied. but this guy won't let you do 1-to-1 exchange even for RM660 worth of items. does this sounds fair? i'm not even asking for my money back, i just want to exchange to non-defects items. yawn.gif

This post has been edited by zeroglyph: May 27 2011, 12:10 AM
Blurrysky
post May 27 2011, 12:15 AM

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is da item being sent 2 u direct frm china 2 ur house?
zeroglyph
post May 27 2011, 12:46 AM

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QUOTE(Blurrysky @ May 27 2011, 12:15 AM)
is da item being sent 2 u direct frm china 2 ur house?
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no, the items were from yong peng(johore?). probably a shop or warehouse. seller's just a middle man.
xamenyap
post May 27 2011, 11:38 AM

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QUOTE(zeroglyph @ May 6 2011, 11:28 PM)
Forumer you are complaining against: xyujix

Item being sold/bought: 3 replica swords

Original thread link: http://forum.lowyat.net/topic/1615361

Date of transaction: May 2nd, 2011

Details of the complaint :

full story can be found in my post here:

http://forum.lowyat.net/index.php?act=ST&f...post&p=42138385

i paid RM660 for 3 cheap china-made replica swords(not that cheap really), what i get are 3 defected cheap china-made replicas. if only 1 of the 3 items were defected, i won't mind, but this is all 3.  cry.gif seller refuse to take full responsibility and insist it's either postage or minor manufacturing defect. why don't you guys have a good look at that thread and tell me what you think?  shakehead.gif

are those damages minor? for a display item?

if it was really manufacturing defect, shouldn't the seller inform me before i made payment?

seller refused to my request for COD replacement. i'm pretty sure i'll get nothing out of this(seller made it clear, quite offensively), but at least it'll be a warning to the next buyer. at least i get to vent out my frustration  vmad.gif .
*
very low chances you will get a refund . to tell you the truth , its so freaking hard for every person to let go their money even $1 to someone else.
i won the thumbnail star newspaper rm50 . and guess how long they took to send to my account . 3 months !! wth .......i was so happy , cant wait to receive the money ...keep waiting and waiting ..calling them a few times....telling me , soon we'll bank in the money ....exactly like 3 months , only for rm 50... take that long ? lol .... that time , get or dont get also i also neutral d la..... blush.gif

zeroglyph
post May 27 2011, 02:29 PM

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QUOTE(xamenyap @ May 27 2011, 11:38 AM)
very low chances you will get a refund . to tell you the truth , its so freaking hard for every person to let go their money even $1 to someone else.
i won the thumbnail star newspaper rm50 . and guess how long they took to send to my account . 3 months !! wth .......i was so happy , cant wait to receive the money ...keep waiting and waiting ..calling them a few times....telling me , soon we'll bank in the money ....exactly like 3 months , only for rm 50... take that long ? lol .... that time , get or dont get also i also neutral d la..... blush.gif
*
well, as i said, i'm not asking for a refund. just 1-to-1 replacement. even that was too hard for the seller. doh.gif
joefbi
post Jun 1 2011, 10:46 AM

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im strongly agreed, TS and seller have to do 1-to-1 replacement...this is most good way to solve this case
zeroglyph
post Jun 3 2011, 08:34 AM

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QUOTE(joefbi @ Jun 1 2011, 10:46 AM)
im strongly agreed, TS and seller have to do 1-to-1 replacement...this is most good way to solve this case
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thanks for your understanding. unfortunately, the seller decides that 1 unsatisfied customer won't have any impact on his sale.
azliayob
post Jun 3 2011, 08:48 AM

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QUOTE(zeroglyph @ May 24 2011, 02:23 PM)
he was pretty strict not wanting to do COD replacement. before the purchase he was really nice, with all the "thanks" and "please". after the purchase, all that goes down the drain.  doh.gif

if it happens to me, there is a chance it could happen to you too. just be careful.  if only 1 sword was defected, i don't mind, but all three? that's too much.

he doesn't seem to mind me making this thread and don't bother to respond. so you get the idea how "responsible" he is.
honestly i did my research. most previous buyers gives +ve feedback to him (i PM them personally too). that is  why i'm puzzled  rclxub.gif .
btw, thanks for the responses guys.
*
Try research seller's feedback... Is it true the feedback from other forumer or possibly the same seller with many accounts... Kind of wonder when zeroglyph reply with complaint in his selling thread, he refuse to respond... Even more buyer asking his items.. Weird shakehead.gif
ebackbone
post Jun 3 2011, 09:06 AM

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to TS, this is the risk you have to embrace buying from the interweb. there is a reason why the ones from the shops sells more expensive and why the interweb is so attractive selling for cheap.

shops allows you to inspect while having a relatively existing location to come back for complaints or exchanges, that why they have to raise the price to cover such situations. the interweb is cheap cause it is faceless and very little cost to incur like no need renting a shop location and storage of products can be haphazard and unseen by the buyer.

each time you buy from the interweb, you roll a dice. sometimes worth and sometimes not. this is a time which is not for you. as simple as that.

azliayob
post Jun 3 2011, 09:43 AM

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No need a bigger font to remind bro... rclxub.gif
zeroglyph
post Jun 3 2011, 03:31 PM

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QUOTE(ebackbone @ Jun 3 2011, 09:06 AM)
to TS, this is the risk you have to embrace buying from the interweb. there is a reason why the ones from the shops sells more expensive and why the interweb is so attractive selling for cheap.

shops allows you to inspect while having a relatively existing location to come back for complaints or exchanges, that why they have to raise the price to cover such situations. the interweb is cheap cause it is faceless and very little cost to incur like no need renting a shop location and storage of products can be haphazard and unseen by the buyer.

each time you buy from the interweb, you roll a dice. sometimes worth and sometimes not. this is a time which is not for you. as simple as that.

*
as i said, i can accept the risk. just to remind other buyers to be a little careful with this seller.

and yeah, not to be rude. it's pronounce INTERNET and posting with such big font in a forum(in the "interweb") is considered rude and childish. doh.gif


Added on June 3, 2011, 3:35 pm
QUOTE(azliayob @ Jun 3 2011, 08:48 AM)
Try research seller's feedback... Is it true the feedback from other forumer or possibly the same seller with many accounts... Kind of wonder when zeroglyph reply with complaint in his selling thread, he refuse to respond... Even more buyer asking his items.. Weird  shakehead.gif
*
i've personally PM most of his recent buyers. they gave good comments. plus, they don't really have the same writing pattern as seller's.

This post has been edited by zeroglyph: Jun 3 2011, 03:35 PM
abubin
post Jun 3 2011, 03:44 PM

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QUOTE(ebackbone @ Jun 3 2011, 09:06 AM)
to TS, this is the risk you have to embrace buying from the interweb. there is a reason why the ones from the shops sells more expensive and why the interweb is so attractive selling for cheap.

shops allows you to inspect while having a relatively existing location to come back for complaints or exchanges, that why they have to raise the price to cover such situations. the interweb is cheap cause it is faceless and very little cost to incur like no need renting a shop location and storage of products can be haphazard and unseen by the buyer.

each time you buy from the interweb, you roll a dice. sometimes worth and sometimes not. this is a time which is not for you. as simple as that.

*
I do not agree. Buying online is not equals GAMBLING. It's for convenience. Lower price is due to no overhead cost of operating a shop. If you think buying online is like rolling a dice then you are stupid. Look at e-commerce in US like amazon and ebay. There are transparencies and systems to avoid sellers selling fake products.
William Somerset
post Jun 3 2011, 11:13 PM

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Seriously, those defects are unacceptable. He should do an exchange with you, Ts.

maselini
post Jun 3 2011, 11:48 PM

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already went trough seller thread.. found that another customer satisfied with the service? dup maybe?
zeroglyph
post Jun 4 2011, 01:01 AM

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QUOTE(William Somerset @ Jun 3 2011, 11:13 PM)
Seriously, those defects are unacceptable. He should do an exchange with you, Ts.
*
my thoughts are exactly. it's not like i'm asking for money back or some discount. doh.gif

QUOTE(maselini @ Jun 3 2011, 11:48 PM)
already went trough seller thread.. found that another customer satisfied with the service? dup maybe?
*
hmmm...maybe. i did received PM from a former buyer that got a dented saya from him(decided to keep quite as he only bought 1 sword. plus, sheath are repairable(wood), blade is not). i think most of the satisfied buyer are just lucky. problem is, he sells the items, but he is not the one inspecting or posting it. so he refuses to take responsibility.
ShinnKQ
post Jun 4 2011, 03:27 PM

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Or he could have got defected goods and started selling it off as cheap chinamade wares? wink.gif

Lol, postal caused that dent on blade?

Give a good scenario how that can happen during postage....

Rusted is manufacturing defect? You never check your own goods before selling?

The bended blade is horrible.

hmm.gif

Rust settle yourself? Pay you for what? doh.gif

What kind of response is that.

Good luck TS don't hope too much :/



This post has been edited by ShinnKQ: Jun 4 2011, 03:35 PM
mishima2323
post Jun 4 2011, 03:46 PM

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QUOTE(ShinnKQ @ Jun 4 2011, 03:27 PM)
Or he could have got defected goods and started selling it off as cheap chinamade wares? wink.gif

Lol, postal caused that dent on blade?

Give a good scenario how that can happen during postage....

Rusted is manufacturing defect? You never check your own goods before selling?

The bended blade is horrible.

hmm.gif

Rust settle yourself? Pay you for what? doh.gif

What kind of response is that.

Good luck TS don't hope too much :/
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yeah he's right ts....he planned to lie to u from the start...
UserU
post Jun 5 2011, 06:12 PM

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And despite the warning on the thread, people are still attempting to purchase from him.

How naive can they be? doh.gif
mishima2323
post Jun 5 2011, 07:02 PM

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QUOTE(UserU @ Jun 5 2011, 06:12 PM)
And despite the warning on the thread, people are still attempting to purchase from him.

How naive can they be?  doh.gif
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stuborn i guess....once they been conned cbuk2 dtg cni mntak bantuan....what a stonehead...
leangle
post Jun 5 2011, 08:03 PM

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QUOTE(zeroglyph @ May 27 2011, 12:46 AM)
no, the items were from yong peng(johore?). probably a shop or warehouse. seller's just a middle man.
*
i only interested coz the seller post the item from location that i know, Yong Peng, wow i didnt know my nearest area got shop sell this kind of toy. u got the full address?
xyujix
post Jun 6 2011, 06:01 PM

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Hi,

just so that you know, i didn't want to reply is because i dont what to go into any further argument with TS anymore. He said this will be the end of his rant, so I decided to let it be. but someone asked me to solve my dispute here so I came in.

Attached Image
this was his last message

First of all, yes I admit that its my fault for the defects, but apparently this guy has his own attitude problem and anyhow make up assumptions for people or anyhow insult people "politely". Yes he never used any rude words on me, but whats wrong is how the way he talk and he still wanted to stick to his own way thinking that everything have to go that way

you said i talked to you rudely, can tell me whats this?
Attached Image Attached Image Attached Image

and you anyhow pm on my messenger saying threatening me that you are sure that i have already read your message, if i dont respond fast then you are gonna start a dispute? dude we didnt even started discussing yet and you wanna go for the last resort, and you expect a happy discussion after this? okay nevermind i didnt save my chatlog for my messenger.

which BUYER will care about their SELLER life? as if it has anything to do with the deal, anyhow scolding people lifeless and making your funny assumptions, keep on giving me WTF-situation that people dont even know how to respond. I left my computer on most of the time thats why you see me online, and its not even more than 24hours i have responded to you. cant you just wait for respond? you sent me the pm at night, i replied to you in the morning. even if you cant, you should just keep your own stupid thoughts that will rage people mind to yourself. and i dont think any seller would be happy anymore to compensate after having a buyer to simply accuse their private life. and it is my business, why do you insist me to tell you whats going on with my internal problem? i remain the rights not to tell you anything about it, anyway i refunded half of the money to him before the full trade is done.

you want to complain about my rules now, but did you read it completely?

BY CONFIRMING YOUR ORDER MEANS YOU AGREE TO THE RULES AND REGULATION

I already stated Postage ONLY via City Link/ABX Express add RM20 for Sabah/Sarawak. you confirmed your order, means you agreed to it. now you are desperate for COD. aren't you contradicting yourself?

To solve the problem, I have already offered to send him another replacement for the Snake Eyes as I understand how bad the situation for that one is, for FREE and dont need to return me the other one. He is the one who declined it himself, because his mind is so stubborn he already made the conclusion that postage deals cannot be trusted. the Tian Po one is just a manufacturing defects, which I cant do anything on it. Yes for the rust it is our fault, but it can be settled easily which you refused to do it yourself. Dude you think compensating is free? I dont earn alot and you require all those including postage fee? the postage fee is very expensive for something of this size and weight, and i got my cost for the items im selling. Well of course I dont mind to exchange if you willing to sponsor all the postage fee but that would be very unreasonable and impossible.

we have another customer about 1 week ago before your purchase having the same crooked blade issue and a little different stuff, so we also came to the conclusion that giving him 1 free sword as a token of sorry. he accepted it and is happy with the condition, the problem is solved. we did what we can offer, its yourself who refused it because you think bad of our postage service. that is your own decision, you cant blame it to me. you should just checked the items when the parcel reach your doorstep, and you can return to the postage company if there is problem. any courier service goes by that regulation.

i can understand the point that you are unhappy with the product, but i dont get it why must you harrass the person you are discussing with, making him speechless and still want a good offer? its like the person already doesnt feel like wanna help you anymore. for me i have decided not to do anything anymore, since he is the one himself who refused my compensation and, i also dont know how to put this. its impossible now, i am sorry.

and to whoever thinks that i create multiple accounts, you guys must be a joker... just so that you know, customer has the right, but customer is not always right. you dont get to bully the seller by saying ridiculous stuff and demanding for more. yes i admit that i have done more than enough after what you did, if you all understand what i mean and my budget. by giving away 1 free unit it takes quiet a number of sales to get back the cost. my previous customer gave me good feedback and people still buy from me because they can see it through that its this buyer who doesnt want to accept it.

END OF DISCUSSION

anyway, i sincerely thanks everybody who showed their concern on this topic. glad to know that there are people who can still understand things by analysing the situation, and not anyhow blaming the seller's fault just because a buyer filed a complain against him.
mishima2323
post Jun 6 2011, 08:49 PM

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QUOTE(xyujix @ Jun 6 2011, 06:01 PM)
Hi,

just so that you know, i didn't want to reply is because i dont what to go into any further argument with TS anymore. He said this will be the end of his rant, so I decided to let it be. but someone asked me to solve my dispute here so I came in.

Attached Image
this was his last message

First of all, yes I admit that its my fault for the defects, but apparently this guy has his own attitude problem and anyhow make up assumptions for people or anyhow insult people "politely". Yes he never used any rude words on me, but whats wrong is how the way he talk and he still wanted to stick to his own way thinking that everything have to go that way

you said i talked to you rudely, can tell me whats this?
Attached Image Attached Image Attached Image

and you anyhow pm on my messenger saying threatening me that you are sure that i have already read your message, if i dont respond fast then you are gonna start a dispute? dude we didnt even started discussing yet and you wanna go for the last resort, and you expect a happy discussion after this? okay nevermind i didnt save my chatlog for my messenger.

which BUYER will care about their SELLER life? as if it has anything to do with the deal, anyhow scolding people lifeless and making your funny assumptions, keep on giving me WTF-situation that people dont even know how to respond. I left my computer on most of the time thats why you see me online, and its not even more than 24hours i have responded to you. cant you just wait for respond? you sent me the pm at night, i replied to you in the morning. even if you cant, you should just keep your own stupid thoughts that will rage people mind to yourself. and i dont think any seller would be happy anymore to compensate after having a buyer to simply accuse their private life. and it is my business, why do you insist me to tell you whats going on with my internal problem? i remain the rights not to tell you anything about it, anyway i refunded half of the money to him before the full trade is done.

you want to complain about my rules now, but did you read it completely?

BY CONFIRMING YOUR ORDER MEANS YOU AGREE TO THE RULES AND REGULATION

I already stated Postage ONLY via City Link/ABX Express add RM20 for Sabah/Sarawak. you confirmed your order, means you agreed to it. now you are desperate for COD. aren't you contradicting yourself?

To solve the problem, I have already offered to send him another replacement for the Snake Eyes as I understand how bad the situation for that one is, for FREE and dont need to return me the other one. He is the one who declined it himself, because his mind is so stubborn he already made the conclusion that postage deals cannot be trusted. the Tian Po one is just a manufacturing defects, which I cant do anything on it. Yes for the rust it is our fault, but it can be settled easily which you refused to do it yourself. Dude you think compensating is free? I dont earn alot and you require all those including postage fee? the postage fee is very expensive for something of this size and weight, and i got my cost for the items im selling. Well of course I dont mind to exchange if you willing to sponsor all the postage fee but that would be very unreasonable and impossible.

we have another customer about 1 week ago before your purchase having the same crooked blade issue and a little different stuff, so we also came to the conclusion that giving him 1 free sword as a token of sorry. he accepted it and is happy with the condition, the problem is solved. we did what we can offer, its yourself who refused it because you think bad of our postage service. that is your own decision, you cant blame it to me. you should just checked the items when the parcel reach your doorstep, and you can return to the postage company if there is problem. any courier service goes by that regulation.

i can understand the point that you are unhappy with the product, but i dont get it why must you harrass the person you are discussing with, making him speechless and still want a good offer? its like the person already doesnt feel like wanna help you anymore. for me i have decided not to do anything anymore, since he is the one himself who refused my compensation and, i also dont know how to put this. its impossible now, i am sorry.

and to whoever thinks that i create multiple accounts, you guys must be a joker... just so that you know, customer has the right, but customer is not always right. you dont get to bully the seller by saying ridiculous stuff and demanding for more. yes i admit that i have done more than enough after what you did, if you all understand what i mean and my budget. by giving away 1 free unit it takes quiet a number of sales to get back the cost. my previous customer gave me good feedback and people still buy from me because they can see it through that its this buyer who doesnt want to accept it.

END OF DISCUSSION

anyway, i sincerely thanks everybody who showed their concern on this topic. glad to know that there are people who can still understand things by analysing the situation, and not anyhow blaming the seller's fault just because a buyer filed a complain against him.
*
bro before u sell to him, it is ur responsibility to check the item condition eventhough u r middle man....people trust u when u deal with them...it is normal for anyone including TS himself to be angry with u like this case....one way to solve this are either u refund his money or give him replacemnt for the item in good cond..then we can forgive each other....TS is a customer bro, instead u try to defend ur self here why don u apologize 1st n then solve the problem instead of fighting each other here....

xyujix
post Jun 6 2011, 09:03 PM

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QUOTE(mishima2323 @ Jun 6 2011, 08:49 PM)
bro before u sell to him, it is ur responsibility to check the item condition eventhough u r middle man....people trust u when u deal with them...it is normal for anyone including TS himself to be angry with u like this case....one way to solve this are either u refund his money or give him replacemnt for the item in good cond..then we can forgive each other....TS is a customer bro, instead u try to defend ur self here why don u apologize 1st n then solve the problem instead of fighting each other here....
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well i did offered him to replace right, he is the one who doesnt want it. normally i would discuss wif my customer in peace and come to a settlement, all my previous customers who had problems are fine n happy after i take action. this one exception,how would you like to help someone when they already piss you off and threatens you before you go into a discussion? he has his own attitude problem.
zeroglyph
post Jun 7 2011, 01:11 AM

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QUOTE(xyujix @ Jun 6 2011, 06:01 PM)
Hi,

just so that you know, i didn't want to reply is because i dont what to go into any further argument with TS anymore. He said this will be the end of his rant, so I decided to let it be. but someone asked me to solve my dispute here so I came in.

Attached Image
this was his last message

First of all, yes I admit that its my fault for the defects, but apparently this guy has his own attitude problem and anyhow make up assumptions for people or anyhow insult people "politely". Yes he never used any rude words on me, but whats wrong is how the way he talk and he still wanted to stick to his own way thinking that everything have to go that way

you said i talked to you rudely, can tell me whats this?
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and you anyhow pm on my messenger saying threatening me that you are sure that i have already read your message, if i dont respond fast then you are gonna start a dispute? dude we didnt even started discussing yet and you wanna go for the last resort, and you expect a happy discussion after this? okay nevermind i didnt save my chatlog for my messenger.

which BUYER will care about their SELLER life? as if it has anything to do with the deal, anyhow scolding people lifeless and making your funny assumptions, keep on giving me WTF-situation that people dont even know how to respond. I left my computer on most of the time thats why you see me online, and its not even more than 24hours i have responded to you. cant you just wait for respond? you sent me the pm at night, i replied to you in the morning. even if you cant, you should just keep your own stupid thoughts that will rage people mind to yourself. and i dont think any seller would be happy anymore to compensate after having a buyer to simply accuse their private life. and it is my business, why do you insist me to tell you whats going on with my internal problem? i remain the rights not to tell you anything about it, anyway i refunded half of the money to him before the full trade is done.
if, you're active one moment in a topic...then a few minutes later, you're active in control panel, it's practically not possible for you to miss a PM. especially when you're selling things. so you're saying your online computer suddenly browse to a different page?

MSN status tells a lot about people.

i am the buyer, it is MY right to get an explanation why my items were delayed after payment is made.

QUOTE(xyujix @ Jun 6 2011, 06:01 PM)
you want to complain about my rules now, but did you read it completely?

BY CONFIRMING YOUR ORDER MEANS YOU AGREE TO THE RULES AND REGULATION

I already stated Postage ONLY via City Link/ABX Express add RM20 for Sabah/Sarawak. you confirmed your order, means you agreed to it. now you are desperate for COD. aren't you contradicting yourself?

To solve the problem, I have already offered to send him another replacement for the Snake Eyes as I understand how bad the situation for that one is, for FREE and dont need to return me the other one. He is the one who declined it himself, because his mind is so stubborn he already made the conclusion that postage deals cannot be trusted. the Tian Po one is just a manufacturing defects, which I cant do anything on it. Yes for the rust it is our fault, but it can be settled easily which you refused to do it yourself. Dude you think compensating is free? I dont earn alot and you require all those including postage fee? the postage fee is very expensive for something of this size and weight, and i got my cost for the items im selling. Well of course I dont mind to exchange if you willing to sponsor all the postage fee but that would be very unreasonable and impossible.

we have another customer about 1 week ago before your purchase having the same crooked blade issue and a little different stuff, so we also came to the conclusion that giving him 1 free sword as a token of sorry. he accepted it and is happy with the condition, the problem is solved. we did what we can offer, its yourself who refused it because you think bad of our postage service. that is your own decision, you cant blame it to me. you should just checked the items when the parcel reach your doorstep, and you can return to the postage company if there is problem. any courier service goes by that regulation.
yes, i agreed to your rules, but did you fulfill your promise? 1st the delay, then the defective items. any customer would be pissed. the rules were designed to protect your behind while leaving your buyers in a checkmate situation? i pay you, i can't complain on your service or the items, is that it?

on the delay: you can't just tell me there will be a delay before i made payment?

on the rust: are you blind? nothing can fix it. it's eaten through the metal finish and produces rust pits? do you know what that is? give me just ONE suggestion to remove rust pits without effecting the metal finish. please do and i'll close the rust issue.

that customer of yours only bought one sword, i bought 3. all three have their own defects, which is not minor at all. do you expect me to be polite after this kind of service?

i do not think your postage service is bad, it's you i don't trust. you didn't keep to your words. did you actually physically inspect the items before posting? did you?!

QUOTE(xyujix @ Jun 6 2011, 06:01 PM)
i can understand the point that you are unhappy with the product, but i dont get it why must you harrass the person you are discussing with, making him speechless and still want a good offer? its like the person already doesnt feel like wanna help you anymore. for me i have decided not to do anything anymore, since he is the one himself who refused my compensation and, i also dont know how to put this. its impossible now, i am sorry.

and to whoever thinks that i create multiple accounts, you guys must be a joker... just so that you know, customer has the right, but customer is not always right. you dont get to bully the seller by saying ridiculous stuff and demanding for more. yes i admit that i have done more than enough after what you did, if you all understand what i mean and my budget. by giving away 1 free unit it takes quiet a number of sales to get back the cost. my previous customer gave me good feedback and people still buy from me because they can see it through that its this buyer who doesnt want to accept it.

END OF DISCUSSION

anyway, i sincerely thanks everybody who showed their concern on this topic. glad to know that there are people who can still understand things by analysing the situation, and not anyhow blaming the seller's fault just because a buyer filed a complain against him.
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harass? if i am harassing, then i have the right, because of your lousy service.

i'm asking for more? what did i asked exactly? i'm asking for what i paid for!! i've followed your rules, waited patiently because of the delay, then saw what i got was pieces of craps!!! any buyer WOULD be pissed! i asked for a 1-to-1 cod replacement because it's practically the easiest solution, because i can't trust your lousy "best" judgement anymore. i'm not even asking for a discount for the defects. i'm letting you keep my money, but give me proper items. a cod replacement (i know you're in KL) won't have too much of a hit on your profit (you didn't think i'd consider YOUR situation, huh?).

3 items dude, if it's only one, i can shove the issue down the mattress.

now, i'm not interested with 1-to-1 cod anymore. since you are so persistent with the "no cod" rules, then i want compensation for the defects. for each of the defects.

note that my so called "harass" and "impoliteness" only started after i received the items, do you think i don't have the right? as a pissed off customer? i can harass you all i want. because you took my money, gave me defected items, and refuse to replace them with what i paid for! my so called "attitude problem" was the result of your own poor service.
mishima2323
post Jun 7 2011, 04:35 PM

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QUOTE(zeroglyph @ Jun 7 2011, 01:11 AM)
if, you're active one moment in a topic...then a few minutes later, you're active in control panel, it's practically not possible for you to miss a PM. especially when you're selling things. so you're saying your online computer suddenly browse to a different page?

MSN status tells a lot about people.

i am the buyer, it is MY right to get an explanation why my items were delayed after payment is made.
yes, i agreed to your rules, but did you fulfill your promise? 1st the delay, then the defective items. any customer would be pissed. the rules were designed to protect your behind while leaving your buyers in a checkmate situation? i pay you, i can't complain on your service or the items, is that it?

on the delay: you can't just tell me there will be a delay before i made payment?

on the rust: are you blind? nothing can fix it. it's eaten through the metal finish and produces rust pits? do you know what that is? give me just ONE suggestion to remove rust pits without effecting the metal finish. please do and i'll close the rust issue.

that customer of yours only bought one sword, i bought 3. all three have their own defects, which is not minor at all. do you expect me to be polite after this kind of service?

i do not think your postage service is bad, it's you i don't trust. you didn't keep to your words. did you actually physically inspect the items before posting? did you?!
harass? if i am harassing, then i have the right, because of your lousy service. 

i'm asking for more? what did i asked exactly? i'm asking for what i paid for!! i've followed your rules, waited patiently because of the delay, then saw what i got was pieces of craps!!! any buyer WOULD be pissed! i asked for a 1-to-1 cod replacement because it's practically the easiest solution, because i can't trust your lousy "best" judgement anymore. i'm not even asking for a discount for the defects. i'm letting you keep my money, but give me proper items. a cod replacement (i know you're in KL) won't have too much of a hit on your profit (you didn't think i'd consider YOUR situation, huh?).

3 items dude, if it's only one, i can shove the issue down the mattress.

now, i'm not interested with 1-to-1 cod anymore. since you are so persistent with the "no cod" rules, then i want compensation for the defects. for each of the defects.

note that my so called "harass" and "impoliteness" only started after i received the items, do you think i don't have the right? as a pissed off customer? i can harass you all i want. because you took my money, gave me defected items, and refuse to replace them with what i paid for! my so called "attitude problem" was the result of your own poor service.
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bro customer come 1st...u know that too right...hope u guys can settle down n solve this quickly....peace yo

zeroglyph
post Jun 8 2011, 10:30 AM

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QUOTE(mishima2323 @ Jun 7 2011, 04:35 PM)
bro customer come 1st...u know that too right...hope u guys can settle down n solve this quickly....peace yo
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i think you quoted the wrong guy.
mishima2323
post Jun 8 2011, 02:32 PM

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QUOTE(zeroglyph @ Jun 8 2011, 10:30 AM)
i think you quoted the wrong guy.
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yeah sorry my bad....good luck anyway
xyujix
post Jun 9 2011, 12:09 PM

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QUOTE(zeroglyph @ Jun 7 2011, 01:11 AM)
if, you're active one moment in a topic...then a few minutes later, you're active in control panel, it's practically not possible for you to miss a PM. especially when you're selling things. so you're saying your online computer suddenly browse to a different page?

MSN status tells a lot about people.
what do you mean by that? i dont get what you trying to implement.

QUOTE(zeroglyph @ Jun 7 2011, 01:11 AM)
i am the buyer, it is MY right to get an explanation why my items were delayed after payment is made.
yes, i agreed to your rules, but did you fulfill your promise? 1st the delay, then the defective items. any customer would be pissed. the rules were designed to protect your behind while leaving your buyers in a checkmate situation? i pay you, i can't complain on your service or the items, is that it?

on the delay: you can't just tell me there will be a delay before i made payment?

on the rust: are you blind? nothing can fix it. it's eaten through the metal finish and produces rust pits? do you know what that is? give me just ONE suggestion to remove rust pits without effecting the metal finish. please do and i'll close the rust issue.

that customer of yours only bought one sword, i bought 3. all three have their own defects, which is not minor at all. do you expect me to be polite after this kind of service?

i do not think your postage service is bad, it's you i don't trust. you didn't keep to your words. did you actually physically inspect the items before posting? did you?!
well yea you got my explanation, its private issues. if its stuff like courier service down or out of stock those kind of general cause i would be free to tell you. we did offered to return your money first until we settle down, and we also returned your money. of course the rules were to protect me, or else there would be more and more problematic customer. but it doesnt mean that we wont be responsible, any customer with major problems coming to me telling me that they got the wrong model/sword bent/sheath broken we would still gladly replace them a new one. and we would tell any customer beforehand if the delay is known early, not to say payment, even when before they confirm the purchase. its a sudden delay, we cant do anything about it.

seriously man, go and get a life. had enough of your pattern, you really like to go with your own assumption dont ya? please stop making funny accusation when you dont even know which customer im referring to hahaha. the customer, also same as you bought 3 swords. he got 1 wrong model and a bent sword. so we gave him an item free of charge and he bought another one, in the end he came back to me with a positive feedback.

QUOTE(zeroglyph @ Jun 7 2011, 01:11 AM)
harass? if i am harassing, then i have the right, because of your lousy service. 

i'm asking for more? what did i asked exactly? i'm asking for what i paid for!! i've followed your rules, waited patiently because of the delay, then saw what i got was pieces of craps!!! any buyer WOULD be pissed! i asked for a 1-to-1 cod replacement because it's practically the easiest solution, because i can't trust your lousy "best" judgement anymore. i'm not even asking for a discount for the defects. i'm letting you keep my money, but give me proper items. a cod replacement (i know you're in KL) won't have too much of a hit on your profit (you didn't think i'd consider YOUR situation, huh?).

3 items dude, if it's only one, i can shove the issue down the mattress.

now, i'm not interested with 1-to-1 cod anymore. since you are so persistent with the "no cod" rules, then i want compensation for the defects. for each of the defects.

note that my so called "harass" and "impoliteness" only started after i received the items, do you think i don't have the right? as a pissed off customer? i can harass you all i want. because you took my money, gave me defected items, and refuse to replace them with what i paid for! my so called "attitude problem" was the result of your own poor service.
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well yea, i understand it too. please know that you are not the first customer to complain, many customers are upset and came to complain to me. they are pissed obviously, but at least they dont harrass people, BEFORE THE DISCUSSION EVEN STARTED. and whats this, you harrass anything related to the topic, its acceptable for me (customer's normal outrage) and yes you have the right. but eh, whats up with the physical harrassment eh? if you really followed my rules you wont ask for COD. its not considering on my situation. you wanna ask for compensation but you cant even start a peaceful discussion. seriously man, i wouldnt say you have attitude problem if every normal customer who come to complain started their first message like that. its the first time in my whole life i have seen something so ridiculous and unpredictable like that, i dont even know how should I respond to it so I decided to call it a WTF-situation. your attitude problem was already with you all the time.

you were the one to end the discussion, then now again you wanted your compensation. im willing to give compensation if you further down your discussion back then but now its over, im sorry but i have decided to not compensate anything to you. please make your fact clear, i did not refused. you are the one yourself who refused my compensation ._."
jiangchen
post Jun 9 2011, 09:54 PM

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Hi Xyujix,

I did provide positive feedback but there were some defects when I received my sword. It was minor so I did not mention it. It was some where in the scale of 3.5/5 so it is basically positive.

I DIY it a little and I don't see it so obvious now.

I knew the sword was an unofficial replica so I have to be content with lower quality craftsmanship.

If I were to find someway other than the defect to complain I would say that after the item has been dispatched I receive no reply for my PM.

I am a frequent online buyer so I have met quite a substantial amount of problems. Unless it is a deal breaker usually I just let it go.

Anyway, I wish you guys can settle this matter soon.

Set aside anger first and work things out. Maybe both of you start by stating what one is willing to offer and another how he wishes to be compensated.

Just my opinion.



xyujix
post Jun 9 2011, 10:09 PM

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QUOTE(jiangchen @ Jun 9 2011, 09:54 PM)


If I were to find someway other than the defect to complain I would say that after the item has been dispatched I receive no reply for my PM.


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ahh,thanks for pointing out that man. i didnt know people would feel that way, coz most of the time im lazy to copy down the tracking no. after sending out the parcel unless they insisted, due to they would be receiving it the next day anyway. will work on it in future
zeroglyph
post Jun 10 2011, 12:01 AM

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QUOTE(xyujix @ Jun 9 2011, 12:09 PM)
what do you mean by that? i dont get what you trying to implement.
well yea you got my explanation, its private issues. if its stuff like courier service down or out of stock those kind of general cause i would be free to tell you. we did offered to return your money first until we settle down, and we also returned your money. of course the rules were to protect me, or else there would be more and more problematic customer. but it doesnt mean that we wont be responsible, any customer with major problems coming to me telling me that they got the wrong model/sword bent/sheath broken we would still gladly replace them a new one. and we would tell any customer beforehand if the delay is known early, not to say payment, even when before they confirm the purchase. its a sudden delay, we cant do anything about it.
you didn't offered to return 50% of my money, i insisted on that in the 1st place.

QUOTE(xyujix @ Jun 9 2011, 12:09 PM)
seriously man, go and get a life. had enough of your pattern, you really like to go with your own assumption dont ya? please stop making funny accusation when you dont even know which customer im referring to hahaha. the customer, also same as you bought 3 swords. he got 1 wrong model and a bent sword. so we gave him an item free of charge and he bought another one, in the end he came back to me with a positive feedback.
well yea, i understand it too. please know that you are not the first customer to complain, many customers are upset and came to complain to me. they are pissed obviously, but at least they dont harrass people, BEFORE THE DISCUSSION EVEN STARTED. and whats this, you harrass anything related to the topic, its acceptable for me (customer's normal outrage) and yes you have the right. but eh, whats up with the physical harrassment eh? if you really followed my rules you wont ask for COD. its not considering on my situation. you wanna ask for compensation but you cant even start a peaceful discussion. seriously man, i wouldnt say you have attitude problem if every normal customer who come to complain started their first message like that. its the first time in my whole life i have seen something so ridiculous and unpredictable like that, i dont even know how should I respond to it so I decided to call it a WTF-situation. your attitude problem was already with you all the time.
physical harassment? i came knocking on your door step?

i wouldn't ask for cod if at least 2 of the items were ok (note i didn't say perfect).

you broke your end of the bargain in the 1st place (not inspecting properly), and you are blaming me for wanting to COD?

i ask you again, did you actually inspect the items personally?

your whole life is more than a decade less than mine. so don't be so arrogant.

QUOTE(xyujix @ Jun 9 2011, 12:09 PM)
you were the one to end the discussion, then now again you wanted your compensation. im willing to give compensation if you further down your discussion back then but now its over, im sorry but i have decided to not compensate anything to you. please make your fact clear, i did not refused. you are the one yourself who refused my compensation ._."
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facts....let's see.....i'll end this whole thing if you give me just ONE worthy suggestion on how to remove the rust pits from the gintama blade without affecting the finish. just one. let's see you came up with that, since you insist it's fixable. in fact, i'm challenging you to it! we'll see who don't have their facts clear.

your so called compensation would only addresses the problem on the snake eyes sword. you refused to acknowledge the rust on the gintama IS irreparable. calling rust pits as MINOR DEFECT(you referred to is as "dirt") is just plain ignorance. is that a fair compensation?
mishima2323
post Jun 10 2011, 05:39 PM

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QUOTE(zeroglyph @ Jun 10 2011, 12:01 AM)
you didn't offered to return 50% of my money, i insisted on that in the 1st place.
physical harassment? i came knocking on your door step?

i wouldn't ask for cod if at least 2 of the items were ok (note i didn't say perfect).

you broke your end of the bargain in the 1st place (not inspecting properly), and you are blaming me for wanting to COD?

i ask you again, did you actually inspect the items personally?

your whole life is more than a decade less than mine. so don't be so arrogant.
facts....let's see.....i'll end this whole thing if you give me just ONE worthy suggestion on how to remove the rust pits from the gintama blade without affecting the finish. just one. let's see you came up with that, since you insist it's fixable. in fact, i'm challenging you to it! we'll see who don't have their facts clear.

your so called compensation would only addresses the problem on the snake eyes sword. you refused to acknowledge the rust on the gintama IS irreparable. calling rust pits as MINOR DEFECT(you referred to is as "dirt") is just plain ignorance. is that a fair compensation?
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from what i seen, he will make loss if he do as u request like refund or replace the item..thats why he keep defence himself here....i don think ts or buyer willl giv in in this case....but ts can settle this fast if he's gentlement...conclusion i make is that definitely a buyer loss here...alredy pay but got defected item...so sad....hope ts will check carefully the item before so that u wont make another buyer as ur enemy...
zeroglyph
post Jun 11 2011, 08:25 PM

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QUOTE(mishima2323 @ Jun 10 2011, 05:39 PM)
from what i seen, he will make loss if he do as u request like refund or replace the item..thats why he keep defence himself here....i don think ts or buyer willl giv in in this case....but ts can settle this fast if he's gentlement...conclusion i make is that definitely a buyer loss here...alredy pay but got defected item...so sad....hope ts will check carefully the item before so that u wont make another buyer as ur enemy...
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the thing is, all this could have been EASILY avoided if the seller actually inspect the items before posting. it's not like you need a microscope to spot rusts, bents and dents on a blade doh.gif . honestly, i'm not expecting much from such an irresponsible person. he's probably just the small fry middle-man anyway.

This post has been edited by zeroglyph: Jun 11 2011, 08:26 PM
TruthHurts
post Jun 12 2011, 07:33 AM

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QUOTE(zeroglyph @ Jun 11 2011, 08:25 PM)
the thing is, all this could have been EASILY avoided if the seller actually inspect the items before posting. it's not like you need a microscope to spot rusts, bents and dents on a blade  doh.gif . honestly, i'm not expecting much from such an irresponsible person. he's probably just the small fry middle-man anyway.
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Its true that seller must inspect item before sending it to buyer. But still, item made in China are usually with defects, a lot of order was place and as always .. they prefer quantity over quality. So expect the cheap quality from China product no matter what they are.
Next time TS, I suggest you to buy one sword at a time. Bundle price made in China is totally wrong even with attractive price. Lesson to yourself, buy ONE at a time. So you can inspect it and if not satisfied, return it or get a free blade. You will lose nothing and gain satisfaction for undefect blade. The redo the order again for the next sword.

This post has been edited by TruthHurts: Jun 12 2011, 07:36 AM
zeroglyph
post Jun 12 2011, 03:17 PM

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QUOTE(TruthHurts @ Jun 12 2011, 07:33 AM)
Its true that seller must inspect item before sending it to buyer. But still, item made in China are usually with defects, a lot of order was place and as always .. they prefer quantity over quality. So expect the cheap quality from China product no matter what they are.
Next time TS, I suggest you to buy one sword at a time. Bundle price made in China is totally wrong even with attractive price. Lesson to yourself, buy ONE at a time. So you can inspect it and if not satisfied, return it or get a free blade. You will lose nothing and gain satisfaction for undefect blade. The redo the order again for the next sword.
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i understand the quality of china stuff. i'm not really complaining about the quality too much(it's quite bad really). it's the defect that bothers me because it's a plain view defect. cheap quality stuff is still worth displaying. cheap quality stuff + this kinda defect = junk.

yeah, i should've bought one sword at a time. or perhaps none at all (from this seller at least).

thanks.
TruthHurts
post Jun 13 2011, 10:15 AM

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I couldnt help it but when i saw your "Rusted sword", it seems to its a tar more than a rust... Its like black glue.. I dont think its rust cause the way it looks follow the sheath tip. The tar could have stuck at the end of the sheath which an access of tar is left out when assemble 2-halves of the sheath, but not completely dried up. I saw this one once on my dad old replica samurai. It can be removed but kindda hard.
user posted image

I played and smash my dads replica and its still as today NOT rusted. The metal can break a bit but rust? Nope.. If you see your ITEM 2 in you review. Thats is the metal that is broken and eaten away. But notice your "Rust" Vs your 2nd Item. The "Rust" did not eat the texture of metal meaning that is not rust. Your "Rust" follows the sword sheath slide.


This post has been edited by TruthHurts: Jun 13 2011, 10:24 AM
Kellicros
post Jun 13 2011, 11:06 AM

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Seriously, if the seller cannot get his customer a good replacement,

the best solution would be the buyer sending back the stuff and the seller refund the money.

The seller can then take the broken swords to his supplier/manufacturer and b**** about it.

This is what most reputable seller do, in my opinion.


From what I read,

the seller seems to still take this lightly like nobody's business when it is a RM660 worth or money for god sake.

And his offer to the buyer is ridiculous, it is like "oh you got 3 broken swords, how bout I give you one more for free?"

His previous unhappy buyers probably shut up because he cannot provide any better solution, and he gets 1 more broken sword for free so he dint lose much.


Seller please solve this reasonably, don't let 1 negative feedback ruin your reputation,

Complains like this creates drama, and people likes drama,

your potential customers likes it too and are probably reading this thread, don't make them go "oh crappy swords, bye."
zeroglyph
post Jun 14 2011, 08:03 PM

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QUOTE(TruthHurts @ Jun 13 2011, 10:15 AM)
I couldnt help it but when i saw your "Rusted sword", it seems to its a tar more than a rust... Its like black glue.. I dont think its rust cause the way it looks follow the sheath tip. The tar could have stuck at the end of the sheath which an access of tar is left out when assemble 2-halves of the sheath, but not completely dried up. I saw this one once on my dad old replica samurai. It can be removed but kindda hard. 
» Click to show Spoiler - click again to hide... «


I played and smash my dads replica and its still as today NOT rusted. The metal can break a bit but rust? Nope.. If you see your ITEM 2 in you review. Thats is the metal that is broken and eaten away. But notice your "Rust" Vs your 2nd Item. The "Rust" did not eat the texture of metal meaning that is not rust. Your "Rust" follows the sword sheath slide.
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dude, those are rust pits. honestly, you're insulting my intelligence when you said it's not rust. do you even know what rust pits are? you think i didn't try to clean it? the picture was taken right out of the box, as prove. i'll upload a recent photo for you to judge yourself.

rust pits are the worst form of damage on a carbon steel blade. it happens when rust has eaten through the metal surface. it's irreparable without affecting the finish of the blade.

your dad'd blade is either well taken care of or it's not carbon steel.

search on "pitting" on this page and check the solution:
http://www.chenessinc.com/cleaning.htm

QUOTE(Kellicros @ Jun 13 2011, 11:06 AM)
Seriously, if the seller cannot get his customer a good replacement,

the best solution would be the buyer sending back the stuff and the seller refund the money.

The seller can then take the broken swords to his supplier/manufacturer and b**** about it.

This is what most reputable seller do, in my opinion.
From what I read,

the seller seems to still take this lightly like nobody's business when it is a RM660 worth or money for god sake.

And his offer to the buyer is ridiculous, it is like "oh you got 3 broken swords, how bout I give you one more for free?"

His previous unhappy buyers probably shut up because he cannot provide any better solution, and he gets 1 more broken sword for free so he dint lose much.
Seller please solve this reasonably, don't let 1 negative feedback ruin your reputation,

Complains like this creates drama, and people likes drama,

your potential customers likes it too and are probably reading this thread, don't make them go "oh crappy swords, bye."
*
thanks for your understanding.
zeroglyph
post Jun 15 2011, 12:59 AM

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for those who insist the damage on item #1 is NOT rust (including the seller). here's a close up pic, with an angled view.
Attached Image

now, tell me again those are not rust pits. note also the stain on the paper towel which i used to wipe it. what does it look like?

btw TruthHurts, cheap swords only use normal wood glue (white or translucent). a tar-like glue on item #1 would be hard to hide as it has no finish. it's just polished wood.

once again i'm challenging the seller to give me one feasible solution to remove those rust pits without harming the finish and i'll close this thread.

edit: managed to find this page back. search for "pitting" on it.

http://www.museumreplicas.com/t-swordclean...arbonsteel.aspx

This post has been edited by zeroglyph: Jun 15 2011, 01:39 AM
ebackbone
post Jun 16 2011, 12:57 AM

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ahahaha now i understand why seller not so likey the buyer. cannot tahan the character. he got RAAAGEE issues. wakakaka. rude + childish, oops, not to be rude ya wink.gif
tech_frix
post Jun 16 2011, 08:44 AM

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QUOTE(ebackbone @ Jun 16 2011, 12:57 AM)
ahahaha now i understand why seller not so likey the buyer. cannot tahan the character. he got RAAAGEE issues. wakakaka. rude + childish, oops, not to be rude ya wink.gif
*
doh.gif doh.gif doh.gif doh.gif
just imagine when u in the buyer shoe..
unless u r Lim Goh Tong sons or grandsons..stoopid guy... doh.gif

This post has been edited by tech_frix: Jun 16 2011, 08:44 AM
zeroglyph
post Jun 16 2011, 11:51 AM

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QUOTE(tech_frix @ Jun 16 2011, 08:44 AM)
doh.gif  doh.gif  doh.gif  doh.gif
just imagine when u in the buyer shoe..
unless u r Lim Goh Tong sons or grandsons..stoopid guy... doh.gif
*
probably a friend of the seller. doh.gif
munkeyflo
post Jun 16 2011, 01:08 PM

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QUOTE(ebackbone @ Jun 16 2011, 12:57 AM)
ahahaha now i understand why seller not so likey the buyer. cannot tahan the character. he got RAAAGEE issues. wakakaka. rude + childish, oops, not to be rude ya wink.gif
*
Are you stupid or are you stupid?
Of course the buyer is angry. Duh.
TruthHurts
post Jun 16 2011, 04:34 PM

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QUOTE(zeroglyph @ Jun 15 2011, 12:59 AM)
for those who insist the damage on item #1 is NOT rust (including the seller). here's a close up pic, with an angled view.
Attached Image

now, tell me again those are not rust pits. note also the stain on the paper towel which i used to wipe it. what does it look like?

btw TruthHurts, cheap swords only use normal wood glue (white or translucent). a tar-like glue on item #1 would be hard to hide as it has no finish. it's just polished wood.

once again i'm challenging the seller to give me one feasible solution to remove those rust pits without harming the finish and i'll close this thread.

edit: managed to find this page back. search for "pitting" on it.

http://www.museumreplicas.com/t-swordclean...arbonsteel.aspx
*
So blur the pic. Can take very close and sharp pic on this angle so can see the depths of the pitt ?

Kellicros
post Jun 16 2011, 06:31 PM

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QUOTE(TruthHurts @ Jun 16 2011, 04:34 PM)
So blur the pic. Can take very close and sharp pic on this angle so can see the depths of the pitt ?
*
The picture is clear enough, and i can see the pit in the focused area. Do you expect the TS to snap with a macro DSLR or something?
zeroglyph
post Jun 17 2011, 11:45 AM

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QUOTE(Kellicros @ Jun 16 2011, 06:31 PM)
The picture is clear enough, and i can see the pit in the focused area. Do you expect the TS to snap with a macro DSLR or something?
*
yeah, that's as far as a canon A570 can go.

TruthHurts, now you expect me to buy a DSLR with macro lens to prove i'm right? doh.gif
wandiana
post Jun 23 2011, 04:50 PM

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The pics provided are clear enuff.. its plenty of rusted pit.. go n sunat him with this sword laa.. hehe...
zeroglyph
post Jul 26 2011, 08:41 AM

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it seems the seller can't answer my challenge, huh? yawn.gif no surprise.
xyujix
post Aug 3 2011, 11:12 PM

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free bump for u tard. smile.gif cant blame you for being senseless. u dunwan compensation then dont try to sabo me haha
zeroglyph
post Aug 4 2011, 09:03 AM

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QUOTE(xyujix @ Aug 3 2011, 11:12 PM)
free bump for u tard. smile.gif cant blame you for being senseless. u dunwan compensation then dont try to sabo me haha
*
calling names now? how proper.
sabo you? this is MY complain thread, IIRC.

try answering the challenge below:
QUOTE(zeroglyph @ Jun 15 2011, 12:59 AM)
once again i'm challenging the seller to give me one feasible solution to remove those rust pits without harming the finish and i'll close this thread.
*
then we'll see who's the tard who don't know what's he's talking about, huh? yawn.gif
katsumoto2011
post Aug 4 2011, 02:52 PM

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i just passing by and notice the sword selling thread , i was planing to order 1 but then i come across this dispute....


as a potential buyer i cannot accept this kind of defect ...

for item number 2 the saya i would just say i can suck it up.....



for item number 1 , you cant deny the sword has a rust pit , no matter how much the item is worth it is still a defect .

would you buy a car fro proton then it has a terrible paint job and you expect yourself suck up the poor paint job ??
you buying proton what , not Mercedes is like that 1 ....

you want the seller talk to you like that ????

i know the item is make in china , and it has defect but you dont tell the buyer about it then i consider it SCAM ....


for item number 3 , this is even more obvious the sword is bent ......

dont tell me you accept a new car which has a dent on the door side and you still wont rage against the salesman ?



TO seller .....

for your own sake you didint even mention about what TYPE of defect the buyer might facing and you just state is manufacturing defect MY @$$
and now you claiming TS giving you hard time and you calling people names.......


how low can you be as a seller ???
you should just close the selling thread if you not going to be responsible on the product you sell.




TO TS

thanks for notify potential buyer before they fall in the same dilemma as you ....

TS seller already propose exchange item number 3 with you ?
i think is a appropriate solution , and the reason he wont COD with you is pretty obvious lah , if i m the seller i also wont COD with you (for security purpose)
so why dont you gave seller a chance let him send you another replacement ???




zeroglyph
post Aug 5 2011, 09:34 AM

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QUOTE(katsumoto2011 @ Aug 4 2011, 02:52 PM)
TS seller already propose exchange item number 3 with you ?
i think is a appropriate solution , and the reason he wont COD with you is pretty obvious lah , if i m the seller i also wont COD with you (for security purpose)
so why dont you gave seller a chance let him send you another replacement ???
*
thanks for your understanding of the situation.

however, the seller propose to send me another item #3 by post. what if even that one is rusted, crooked or whatever? i'll just end up with another useless display item. so instead of paying for 3 defected items, i'll be getting a free potentially defected item also? that's a dumb solution, don't you think? more like a bribe to me(not a good one either).

i bought 3 swords, all of them have defects. how can i trust the 4th won't have some other weird defects? plus, i'm not trying to scam him. i just want what i paid for, a cod 1-to-1 exchange would save cost on both our sides.


k3nji
post Aug 5 2011, 10:06 AM

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bad seller..i think u should just show the seller's account number for others to alert when trying to buy anything from him..


ru40342
post Aug 5 2011, 02:53 PM

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Easy solutions:

1. refund money.

2. replace all defective goods



Regardless of manufacturer defect, seller mistakes or both, seller should be responsible for the defect of goods sold. Refuse to replace all defective goods is a breach of verbal contract between seller and buyer.

I wonder why moderators or trade enforcers do not take action or at least help in solving the case.

To buyer: you reserved the right to be angry. Since seller has no intention of replacing ALL defective goods, this is considered misconduct of business ethics. You should reveal all his/her details ie. bank account etc.

To seller: regardless of you being a middleman, reseller, direct seller or manufacturer. You are the one in contact with buyer make you responsible for all problems arise from seller side.


zeroglyph
post Aug 15 2011, 03:47 PM

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thanks guys, for understanding the situations.
and thanks the admins/mod, i see the seller has gotten his "well deserved" dispute tag.
there is justice after all. power to the consumers.

after much thought, the solution that the seller was proposing (the one where he would give me another item #3 to compensate), is indeed a lousy form of a bribe so that i don't disclose these defects. i am really glad i didn't accept it. sweat.gif .

to think that someone who just recently finished SPM would be so arrogant doh.gif .
nagflar
post Aug 15 2011, 04:19 PM

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TO me as seller in lyn. reputation is more important than my profit.

but this seller ruin his reputaion for few hundred buck? worth ?

hope the seller learn his leasson.

This post has been edited by nagflar: Aug 15 2011, 04:21 PM
shawida
post Aug 15 2011, 05:03 PM

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phew...I was thinking about purchasing the sword too..if not for this thread..I might got into this hassle...
thank you for highlighting zeroglyph
duckhole
post Aug 15 2011, 05:29 PM

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QUOTE(ebackbone @ Jun 16 2011, 12:57 AM)
ahahaha now i understand why seller not so likey the buyer. cannot tahan the character. he got RAAAGEE issues. wakakaka. rude + childish, oops, not to be rude ya wink.gif
*
dupe of xyjix

QUOTE(xyujix @ Aug 3 2011, 11:12 PM)
free bump for u tard. smile.gif cant blame you for being senseless. u dunwan compensation then dont try to sabo me haha
*
and xyujix bad seller just. no good business owner or sellers will call their customer tards cause customers is bringing you money!
zeroglyph
post Aug 17 2011, 08:58 AM

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QUOTE(nagflar @ Aug 15 2011, 04:19 PM)
TO me as seller in lyn. reputation is more important than my profit.

but this seller ruin his reputaion for  few hundred buck? worth ?

hope the seller learn his leasson.
*
well he did post this in arrogance:
QUOTE(xyujix @ Jun 9 2011, 12:23 PM)
well no idea, its you. only you know that yourself. if so then ill gladly accept that as a complain. if potential customers that are really interested, i dont think 1 negative feedback and so many positive feedbacks would affect them. if its so, i wouldnt be having anymore customers after you. those who will be affected by one single negative feedback are people who haven't make up their mind deciding on what they want. of course it may affect my business smile.gif but its understandable. people tend to not trust each other on the first dealing and they often get affected by one negative feedback over 100 positive feedbacks, thats how the world is.

anyway, to whoever that chose to not trust me after 1 complain by a customer, its okay because i understand whats worrying your mind. but to the customers/forumers who were continuosly supporting me and still supporting my business, i would like to thank all of you sincerely. new batch has arrived, but im too busy to post it right now (and i still have to go into an argument with people) will upload the pictures of the new items after my finals, most probably by this week.
*
doh.gif

QUOTE(shawida @ Aug 15 2011, 05:03 PM)
phew...I was thinking about purchasing the sword too..if not for this thread..I might got into this hassle...
thank you for highlighting  zeroglyph
*
welcome. glad this thread served its purpose. i'm not even complaining about the "mild carbon steel" he claims the swords are made off. a good kitchen knife easily dents all three swords. seriously, without much force. my carbon steel non-stick pizza pan would make a better sword. rclxub.gif

QUOTE(duckhole @ Aug 15 2011, 05:29 PM)
dupe of xyjix
and xyujix bad seller just. no good business owner or sellers will call their customer tards cause customers is bringing you money!
*
can't expect much from someone like him. he closed his thread, but probably come back some time soon, with another name.
zeroglyph
post Nov 25 2011, 02:48 PM

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a reminder:

i saw a few threads(not gonna point them yet) selling the same product with the same pictures but with different prices and nicknames. so please be careful as it could come from the same supplier or even seller.
yuki_dolfie
post Nov 30 2011, 04:42 AM

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QUOTE(zeroglyph @ Aug 17 2011, 09:58 AM)
well he did post this in arrogance:
doh.gif
welcome. glad this thread served its purpose. i'm not even complaining about the "mild carbon steel" he claims the swords are made off. a good kitchen knife easily dents all three swords. seriously, without much force. my carbon steel non-stick pizza pan would make a better sword.  rclxub.gif
can't expect much from someone like him. he closed his thread, but probably come back some time soon, with another name.
*
i think he olredi made a new acc n name.

QUOTE(zeroglyph @ Nov 25 2011, 03:48 PM)
a reminder:

i saw a few threads(not gonna point them yet) selling the same product with the same pictures but with different prices and nicknames. so please be careful as it could come from the same supplier or even seller.
*
yep..i think dat's him.
the way he typed also the same
maselini
post Nov 30 2011, 10:56 AM

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QUOTE(zeroglyph @ Nov 25 2011, 02:48 PM)
a reminder:

i saw a few threads(not gonna point them yet) selling the same product with the same pictures but with different prices and nicknames. so please be careful as it could come from the same supplier or even seller.
*
may i know the link?
zeroglyph
post Dec 2 2011, 05:35 PM

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QUOTE(maselini @ Nov 30 2011, 10:56 AM)
may i know the link?
*
sorry bro. i don't have prove to support my claim, so i don't want to point fingers.
NieFeng_XII
post Jul 1 2012, 04:08 AM

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I saw the same pictures of the Snow Drinking Sabre in facebook with prices higher that this seller's (around 600-700 RMB). I've been yearning to buy that sword, but when I read this thread, I came to a conclusion: you can't expect high quality from mass-produced items. the swords might be machine-made. Hand made crafts costs much higher to buy. I guess I should settle for the bit-expensive, but quality-assured products.
Frostlord
post Aug 2 2012, 11:21 AM

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QUOTE(zeroglyph @ Dec 2 2011, 05:35 PM)
sorry bro. i don't have prove to support my claim, so i don't want to point fingers.
*
have you pm any GM/trade enforcer to help you on this?
zeroglyph
post Aug 7 2012, 02:56 PM

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QUOTE(Frostlord @ Aug 2 2012, 11:21 AM)
have you pm any GM/trade enforcer to help you on this?
*
well no. as i said, i don't really have proof of this. all i can say is, it's the same product and using the same picture. it could still be a different seller but products and ads material comes from the same supplier. as such, still lousy QC.

 

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