HLB is the worst bank...

the staff is not well trained... they can simply scold their customer...

My mum tried to apply RM27k personal loan and the young fatty promised that my mum already approved from their side..

but in the end the HQ called my mum only approved RM9k.. argh.. if they cannot approve so much money.. why do they wanted to promise at first?

and also the RM9k wait for 3weeks... still got no money in the current account...

seriously.. if not i screw until the young fatty boss... i guess the problem still exist... they should train well their newbie staff before let them to serve customers....

another worst scenario is.. ALL HLB BRANCHES THE CUSTOMER RECEPTION are NO STAFF sitting there one...

so when you go their bank... it is just like ... you dont know who to ask.. where to ask...

sux... suxx.... sux bank

guess that manager won't bother on us... because it is not a big deal for her to be concern on this kind of matter..

this is just a place for us to release our complain

anyway.. you should send an email to BNM