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 Hong Leong Bank - WORST service, VERY BAD experience @ Hong Leong Bank CC

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duckaton
post Aug 11 2011, 12:52 AM

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HLB and CIMB is the same entity odi.
wonder whether they will merge the 2 in the near future or not.

If hold card from both banks, will they take bank one of it not...
duckaton
post Aug 11 2011, 07:41 PM

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QUOTE(MilesAndMore @ Aug 11 2011, 12:51 PM)
No. That's not true. It's Hong Leong Bank + EON Bank like others said. EON Bank will eventually be renamed Hong Leong Bank. Just a matter of time.
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youre right,
my bad

confused eon with cimb,
thanks for clarifying.

i have both eon + hl cr cards
wonder what will happen next.

do they let me have both or cancel one of them.
duckaton
post Aug 15 2011, 11:38 PM

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i used to withdraw from eon bank atms.
to my horror, all has been replaced with hong leong bank atms.

like i said previously, i have both eon and hlb cr cards.
cs cannot answer me whether they will cancel one or allow me to keep both.

headache now,
got standing orders, giro, insurance, electricity, astro, streamyx, etc etc all under eon bank.

feel like crying.

oh wai eon bank din take over hlb.

duckaton
post Sep 9 2011, 06:26 PM

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only because HLB cc has "kids dine for free" promo every now and then.
if not, long long time cut odi.
duckaton
post May 6 2012, 03:31 PM

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QUOTE(MugenK20A @ May 2 2012, 11:56 AM)
same here, HLB cc is da worst. I cancelled few yrs back & settled all outstanding amount on the same day.
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unfortunately, no everyone are prepared or have the ability to settle the outsatnding all at once.
duckaton
post May 8 2012, 01:05 AM

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QUOTE(MugenK20A @ May 6 2012, 09:49 PM)
When i told them i wanna cancel their cards, they ask y i stop using their cards. I told them their card sucks cannot use overseas even i alerted them 1 month earlier. Statement smtm cannot receive hav to call to card centre to ask. Many probs HLB never intended to improve their customer services. 1 day until i cannot bear anymore, i went straight to their brach & cancelled it. The worst part, the officer told me is very normal. Many HLB credit card users share the same prob like mine.  shocking.gif
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cannot use overseas is bad....


HLB credit card or previous Eon bank card?
duckaton
post May 20 2012, 01:32 PM

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QUOTE(aeiou228 @ May 14 2012, 02:05 PM)
Aiyo.......HLB connect down and out again.
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cant login since last month.

say userid invalid,
sienz


Added on May 20, 2012, 1:33 pm
QUOTE(ken_zie @ May 19 2012, 07:22 AM)
One of the reason given is they are migrating the data for e-banking batch by batch. If you had tried all methods but still unavailable, you need to keep trying. When will this end? Not sure  unsure.gif
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online banking will be deactivated after 2 months of no activity.

just worried when the system ok,
its over 2 months di

This post has been edited by duckaton: May 20 2012, 01:33 PM
duckaton
post May 24 2012, 05:21 PM

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can connect and login edi.

but still
card account sometimes can view, sometimes cannot.
duckaton
post May 30 2012, 01:38 PM

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QUOTE(babylabbit @ May 30 2012, 11:26 AM)
dunno me or wat tongue.gif HLB site always down early morning one tongue.gif really dunno what service always cannot login one...
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and they eksyen say their site is 24 hours.

what crap...

 

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