My banking experience with HLB is always disappointing, either Over-the-counter service, Card Centre, Roadshow cc sales, account-opening, loan interest enquiry etc.
Hong Leong Bank - WORST service, VERY BAD experience @ Hong Leong Bank CC
Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty Cards|
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 May 6 2011, 10:48 PM
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#1
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Senior Member
3,065 posts Joined: Mar 2009 From: N.Sembilan  
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Aug 11 2011, 01:46 AM
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#2
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Senior Member
3,065 posts Joined: Mar 2009 From: N.Sembilan
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QUOTE(duckaton @ Aug 11 2011, 12:52 AM) HLB and CIMB is the same entity odi. not HLB + EON Bank meh?? wonder whether they will merge the 2 in the near future or not. If hold card from both banks, will they take bank one of it not...   |
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Aug 11 2011, 10:12 PM
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#3
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Senior Member
3,065 posts Joined: Mar 2009 From: N.Sembilan
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QUOTE(hye @ Aug 11 2011, 10:08 PM) That's what happened to Southern Bank / CIMB credit cards back then. With the exception of the Direct Access brand which were retained. DirectAccess has got a separate card centre which i would rate it EXCELLENT.However, HLB & EON share the same lousy CS.  |
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Aug 11 2011, 11:30 PM
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#4
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Senior Member
3,065 posts Joined: Mar 2009 From: N.Sembilan
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QUOTE(Gen-X @ Aug 11 2011, 10:13 PM) Are you sure? You can call CIMB CS and they can attend to DA matters. Also CIMB card centres issue DA cards. But DA CS cannot handle CIMB issue  Last week asked DA CS to debit my savings account to settle BT, he said cannot, must use DA SA/CA to settle. |
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Sep 9 2011, 10:14 PM
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#5
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Senior Member
3,065 posts Joined: Mar 2009 From: N.Sembilan
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QUOTE(Secret_Garden @ Sep 9 2011, 09:29 PM) Last 2 months ago , I received a call from the Hong Leong (that time is Eon Bank) credit card dept about the CC approval and inform me to collect the credit card. In the first place, did you apply for the card ?I told her that I not interested on that card anymore. |
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Sep 9 2011, 10:47 PM
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#6
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Senior Member
3,065 posts Joined: Mar 2009 From: N.Sembilan
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QUOTE(Secret_Garden @ Sep 9 2011, 10:42 PM) Before I apply for the 3 application CC, I've inform the SA very clearly that proceed with one CC application first, if unsuccess then only proceed the next. Is he/she a bank staff?How did you apply multiple cards at one time? |
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Sep 9 2011, 11:02 PM
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#7
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Senior Member
3,065 posts Joined: Mar 2009 From: N.Sembilan
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QUOTE(Secret_Garden @ Sep 9 2011, 10:54 PM) He is the Health club SA. how can a health club SA handle credit card application ?  |
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Nov 2 2011, 09:25 PM
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#8
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Senior Member
3,065 posts Joined: Mar 2009 From: N.Sembilan
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QUOTE(NewGUY @ Nov 2 2011, 09:01 PM) for me i say is the culture of Hong Leong Group, I not think is in HLB only.... bad things spread around fast... I am a happy customer of Hong Leong Investment Bank.If everyday the management screw ppl for nothing, where will the anger goes to.... I wonder how many people in Hong Leong Group is sane...... Any ppl working in Hong Leong Group, please come defend yourself or share here.....  |
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