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 Hong Leong Bank - WORST service, VERY BAD experience @ Hong Leong Bank CC

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SUSsupersound
post Sep 29 2014, 12:48 AM

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QUOTE(limjonyee @ Sep 28 2014, 11:39 PM)
HLB, will never deal again with them in a hundred years' time..
Thanks for the suggestions...
ok, thanks for the heads up. thumbup.gif  thumbup.gif
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If not because of 8.25% of CB, I already dump the card.
Now I'll swipe in Malaysia only. Overseas will not use it at all.
victorywp
post Sep 29 2014, 01:16 AM

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QUOTE(supersound @ Sep 29 2014, 12:48 AM)
If not because of 8.25% of CB, I already dump the card.
Now I'll swipe in Malaysia only. Overseas will not use it at all.
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how about lulu hypermarket (the famous middle east hypermarket chain which you failed to get your cb) will open 10 outlets in malaysia starting next june. will you swipe your hlb wise there?
mascot_lim
post Sep 29 2014, 01:16 AM

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Indeed, HLB is the worst bank in Malaysia......same with SCB too....cut my cards long time ago...
mascot_lim
post Sep 29 2014, 01:16 AM

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Indeed, HLB is the worst bank in Malaysia......same with SCB too....cut my cards long time ago...
SUSsupersound
post Sep 29 2014, 11:18 AM

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QUOTE(victorywp @ Sep 29 2014, 01:16 AM)
how about lulu hypermarket (the famous middle east hypermarket chain which you failed to get your cb) will open 10 outlets in malaysia starting next june. will you swipe your hlb wise there?
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Yes, troll, what you want today to make your self happy?
victorywp
post Sep 29 2014, 11:49 AM

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QUOTE(supersound @ Sep 29 2014, 11:18 AM)
Yes, troll, what you want today to make your self happy?
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no, don't get me wrong. i just want to clarify whether you suggest not to use at lulu hypermarket or at overseas?
SUSsupersound
post Sep 29 2014, 11:50 AM

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QUOTE(victorywp @ Sep 29 2014, 11:49 AM)
no, don't get me wrong. i just want to clarify whether you suggest not to use at lulu hypermarket or at overseas?
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Today I in good mood, so no time to entertain keyboard warrior.
victorywp
post Sep 29 2014, 12:06 PM

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QUOTE(supersound @ Sep 29 2014, 11:50 AM)
Today I in good mood, so no time to entertain keyboard warrior.
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why are you always so negative?

you suggested not to use at overseas because lulu hypermarket at doha not entitled for 10% wise cb. but since lulu hypermarket is coming to malaysia, just want to know what are you suggesting now? lulu hypermarket problem or overseas problem?
SUSsupersound
post Sep 29 2014, 12:33 PM

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QUOTE(victorywp @ Sep 29 2014, 12:06 PM)
why are you always so negative?

you suggested not to use at overseas because lulu hypermarket at doha not entitled for 10% wise cb. but since lulu hypermarket is coming to malaysia, just want to know what are you suggesting now? lulu hypermarket problem or overseas problem?
*
Well, I reluctant to fall in to keyboard warrior's trap again.
I may consider to answer your troll when sun rises from Port Dickson.
DarReNz
post Sep 29 2014, 09:58 PM

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QUOTE(victorywp @ Sep 29 2014, 12:06 PM)
why are you always so negative?

you suggested not to use at overseas because lulu hypermarket at doha not entitled for 10% wise cb. but since lulu hypermarket is coming to malaysia, just want to know what are you suggesting now? lulu hypermarket problem or overseas problem?
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if lulu msia under groceries, he can argue his point with hlb why doha not ?
azeL_Inc
post Sep 29 2014, 10:03 PM

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just notice that this is the right thread for me to testify the quality of HLB. posted in on HLB wise thread.

bad experience with hlb

This post has been edited by azeL_Inc: Sep 29 2014, 10:04 PM
SUSsupersound
post Sep 30 2014, 06:54 PM

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QUOTE(azeL_Inc @ Sep 29 2014, 10:03 PM)
just notice that this is the right thread for me to testify the quality of HLB. posted in on HLB wise thread.

bad experience with hlb
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Get MBB dual cards, only lesser and with TP that depreciate fast.
azeL_Inc
post Oct 1 2014, 07:38 AM

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QUOTE(supersound @ Sep 30 2014, 06:54 PM)
Get MBB dual cards, only lesser and with TP that depreciate fast.
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I have been using mbb2 for years. enjoying rm50 cb every month. only if they can increase the max cb, coz i spend more. haha
noien
post Oct 1 2014, 08:41 AM

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QUOTE(azeL_Inc @ Oct 1 2014, 07:38 AM)
I have been using mbb2 for years. enjoying rm50 cb every month. only if they can increase the max cb, coz i spend more. haha
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+1 for this
previously it was unlimited but lately it was cap at RM50.
louyit
post Oct 1 2014, 09:34 AM

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QUOTE(noien @ Oct 1 2014, 08:41 AM)
+1 for this
previously it was unlimited but lately it was cap at RM50.
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Since when MBB 2 Amex cash back was unlimited?
noien
post Oct 1 2014, 09:49 AM

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QUOTE(louyit @ Oct 1 2014, 09:34 AM)
Since when MBB 2 Amex cash back was unlimited?
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when it was 1st launch in malaysia.

SUSsupersound
post Oct 1 2014, 11:22 AM

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QUOTE(azeL_Inc @ Oct 1 2014, 07:38 AM)
I have been using mbb2 for years. enjoying rm50 cb every month. only if they can increase the max cb, coz i spend more. haha
*
You need another card basically.
Still other than MBB, others are with more hanky panky T&C.
SUSsupersound
post Oct 1 2014, 11:23 AM

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QUOTE(noien @ Oct 1 2014, 09:49 AM)
when it was 1st launch in malaysia.
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How many years ago hmm.gif
jack2
post Oct 2 2014, 08:32 AM

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QUOTE(noien @ Oct 1 2014, 09:49 AM)
when it was 1st launch in malaysia.
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never unlimited la... I am using it when first launch... you mimpi?
knight
post Oct 3 2014, 12:07 PM

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QUOTE(ken_ng @ May 5 2011, 10:00 PM)
Below is my VERY VERY VERY BAD experience towards Hong Leong Bank CC application processes.

I applied leave on 7th of March purposely in order to go to Hong Leong Bank to apply for credit card - Essential CC. A young guy served me on that day. During the process of filling up the cc application form, that guy dont know how to spell some english terms such as "commerce" & "engineer" so i told him the spellings  sweat.gif  he checked my pay slips and i'm eligible/meet the requirement of salary 30k per annum, so i submitted related documents(photocopy of IC, pay slips) to the guy. That guy told me to call the customer service if i didn't receive any news on the application.

Then i want to apply for a CDS account and another lady gave me the aplication form. After I have filled in the form and submit to her, she told me that NO REMISIER/AGENT in that branch and i STILL HAVE TO GO TO HLE main office at jalan ipoh.  so i didn't apply the CDS account at Hong Leong since it is so TROUBLESOME

After 2 weeks plus, I still haven get any news from Hong Leong then i call the customer service. Then the person in charge checked on my status and told me that my DOCUMENT IS INCOMPLETE. Then i'm wondering how come Hong Leong didn't inform me about that. Is is I HAVE TO CALL only then they will tell me why my application is pending mad.gif  Then only there come a person called me and asked me to fax my IC, driving license to her. So i faxed to her. After a few days NO NEWS AGAIN  vmad.gif  Then i called this person to ask for the status and she promised to find out whats the problem. Then she said my fax copy is NOT CLEAR ENOUGH and asked me to fax to her again so i faxed ANOTHER TIME to her. Then NO NEWS AGAIN  vmad.gif  and i called her again and she asked me to send soft copy to her. So i sent to her. After a few days she smsed me told me the application is approved, do i want to proceed. Of course i told her to proceed. The whole process is sooooo troublesome!!!

Then i've decided to apply for Maybank Card 2. The person who serve me is so nice and I RECEIVED THE MAYBANK CARD 2 WIHOUT ANY HASSLE on the 1st day of the 3rd week from the day i applied. MAYBANK IS SO FAST & EFFICIENT  thumbup.gif

By the end of April, i received a letter from Hong Leong saying that my application was rejected as they required additional information/docment  BUT the date of this letter is 11th of April. So i'm wondering shd i follow this letter that said i'm rejected or shd i follow what she said that ask me to proceed.

Today, 5th of May (which is almost 2 months) i received the CC from Hong Leong. When i opened the envelop, i found that Hong Leong did not give me the card i applied(Essential Card), Hong Leong gave me a CLASSIC Card. WHAT IS THIS !!! AFTER TONS OF HASSLE AND THEY GAVE ME THE WONG CARD !!!  mad.gif  Then i called the customer service immedieatly and ask about this. Then the person in charge told me that "Essential card is same category with Gold card. While for the classic card, the annual income is ONLY 18k." -- she had some kind of meaning that i cant meet the requirement thats y i get Classic card  vmad.gif  Then i told her i know that Essential card requires 30k salary per annum and i meet the requirement, then she ask me to wait(she is going to ask some1 bout that). Then do u know how she answer me? she said "THE APRROVAL IS BASED ON THE MANAGEMENT DECISION ".  i'm eligible to apply for the card and now she told me THIS KIND OF ANSWER !!! Then i suggest Hong Leong to include a note there stated "IT IS SUBJECT TO MANAGEMENT DECISION ALTHOUGH YOU MEET THE REQUIREMENTvmad.gif  WHAT KIND OF EXCUSE IS THIS. GIVING THE WRONG CARD THEN SIMPLY FIND AN EXCUSE TO COVER UP THE FAULT  vmad.gif

Besides, if Hong Leong feels that i dont meet the requirement, why they approved my application and ask me whether want to proceed. Actualy they can reject me directly and eliminate all the hassle. vmad.gif

Hong Leong Bank = TONS of HASSLE + GOOD in MAKING EXCUSE
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Hong Leong ah. My whole family all Boycott them. Me myself also having super bad experience and I kick them out from my list and unfortunately I meet them up again hoping they changed when EON bank merges with them. End up, I really fk the hell out of them and clear all my remaining loans and fk off.

Stupid Hong Leong. You SUXX.

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