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 BSOD IRQL, Need help in trouble shooting

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TSakagidemon
post Apr 23 2011, 11:21 PM, updated 15y ago

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this afternoon my pc crash and i wasn' able to boot into windows. after finally restoring my system using system restore i was able to get the dump file and this is what the bsod look like

A problem has been detected and Windows has been shut down to prevent damage
to your computer.


The problem seems to be caused by the following file: USBPORT.SYS

DRIVER_IRQL_NOT_LESS_OR_EQUAL

If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.

Technical Information:

*** STOP: 0x000000d1 (0x00059267, 0x00000002, 0x00000008, 0x00059267)

*** USBPORT.SYS - Address 0x92aeb05b base at 0x92aea000 DateStamp 0x4a5bc871

weirdly this bsod cause my pc to not able to boot at all, and when using the recovery disk it says windows boot manager is curropted and cant be fix. the reason it cant be fix is because noOsinstall error.

anybody have any idea on what is going on. i dont have any new stuff installed in the pc.

This post has been edited by akagidemon: Apr 23 2011, 11:23 PM
shawnlut
post Apr 23 2011, 11:59 PM

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Joined: Oct 2007
From: Penang


QUOTE(akagidemon @ Apr 23 2011, 11:21 PM)
A problem has been detected and Windows has been shut down to prevent damage
to your computer.
The problem seems to be caused by the following file: USBPORT.SYS

DRIVER_IRQL_NOT_LESS_OR_EQUAL
Technical Information:

*** STOP: 0x000000d1 (0x00059267, 0x00000002, 0x00000008, 0x00059267) ---->This bug check is usually caused by drivers that have used improper addresses

*** USBPORT.SYS - Address 0x92aeb05b base at 0x92aea000 DateStamp 0x4a5bc871

*
Unplug any USB devices such as external hdd, usb hub & pendrive, left the keyboard & mouse (if USB)...
Any software or driver update such as driver for USB keyboard or mouse or other related USB devices ???

TSakagidemon
post Apr 24 2011, 02:00 AM

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Joined: Nov 2007
From: Between Reality and Fantasy


i think it is my mouse. since everytime windows finish loading on the desktop sure got "installing usb mouse" msg.
saturn85
post Apr 24 2011, 04:46 AM

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usb stuff driver crashing. hmm.gif
TSakagidemon
post Apr 25 2011, 02:15 PM

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From: Between Reality and Fantasy


but since the system restore i dont get anymore bsod or irql errors. if not it used to be 2-3 times a day.
CopyX
post Apr 25 2011, 02:16 PM

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probably a corrupted driver file.
fluotone
post Apr 25 2011, 03:19 PM

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From: Tsimtsum

It's your bios setting for the SATA controller. IRRT change to ATA. It should work as this was a problem with XP.

You really should provide more info.. what version of OS are you using for example ?
TSakagidemon
post Apr 26 2011, 07:37 AM

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453 posts

Joined: Nov 2007
From: Between Reality and Fantasy


windows 7 ultimate
550W cooler master PSU
amd phenom x4 955 BE
kingston valueram 4GB ddr3 ram
2 x western digital 500gb caviar blue hdd
1x samsung 1TB hdd
asus engtx nvidia gts250
microsoft intellimouse
microsoft reclusa keyboard

is there anything more i should add?

programs installed are:

MS office 2010
Adobe Photoshop CS4 extended
F@Home
a few games.


Added on April 26, 2011, 7:37 amalways forgot the mobo

asus m4n98td evo

This post has been edited by akagidemon: Apr 26 2011, 07:37 AM

 

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