So today is the last day for SuperSpeed Me promotion; 31st July 2012.
Called 100 and go to option 3, talked to the operator and they already upgraded mine to 4Mbps.
Just need to wait for the technician to come by.

Technician already come to my place and upgrade. And wal-lah!

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Added on August 2, 2012, 9:16 pmIs it normal to subscribe to 4Mbps plan but receive a direct download of a file from an ftp server between 200-230KBps?

This post has been edited by tai_digidestany: Aug 2 2012, 09:16 PM

Seems that you guys are right. I download a video from YouTube and it got the speed that i suppose to get.

Because your download cap is put around 4096..supposedly it be around 5128kbps.
What you should do is call 100, and tell them that your speed is around 2Mbps.
They will assist with the troubleshoot and ask you to do a speedtest.
They will ask you the result, tell them it is still around 2.54 Mbps.
They will assist you again, and again you say it is 2.54 Mbps.
Keep on saying that until they say they will write you a report for you, jolt down the report number as the technician themselves will look upon the problem.
Afterwards, just wait for a call perhaps in the evening if you report it in the morning.
And it is solve.


If you're the only one who use it, 1080p is flawless.
But 720p with 4mbps speed is godlike.

still got meh the package? how much per month?

Because your SNR margin is too poor to use 4Mbps.