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Streamyx The Official Streamyx 4Mbps Users Club V4, Streamyx 4 Mbps Discussion Thread Q&A

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jedi_dc
post Sep 29 2012, 02:39 PM

Look at all my stars!!
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Senior Member
2,273 posts

Joined: Jan 2003
From: Miri,Sarawak.


something is definitely wrong with tmnet technicians...

Ok , here's my story .

I've been getting around 2mb's instead of my usual 3.8mb download for a week, so i lodged a report through '100' . Next day two technicians came by my house to test out the speed, and confirmed i'm not getting the minimum speed required for 4mb package. They told me they're going to check the station outside. Soon they called me and told me to monitor my DSL light for it to be stable, then do a speed test [ i assumed they changed the port ] .

So I take the speed test ( Speedtest.net and Streamyx speedometer ) ,

Speedtest.net wont load ( must be my browser i thought ) , so i tested using streamyx speedo . i got around 60 kbits with 4xx upload ( upload is normal )

I called the tech back and told him it became alot worse! . He said to wait for the next day and see . Ok, I waited patiently hoping for the best.

At night, i got around 1.7mbps , thankful I can stream and surf at least .

In the morning , I got around 0.1 mbps .. pages load with text only lol

Afternoon time, I called the tech to come by. Two of them came by again and tried to figure out what happened . After an hour or so , they gave up and said they will check what happened and get back to me( This was last Tuesday ) . No calls ever since, so I called 100 again yesterday, a kind operator guided me and refreshed my port, but nothing changed. Operator said a technician will come by on Monday...

Previously I had no problems with Tm technicians as the ones i've met are knowledgeable enough to rectify the problem.

Is it possible the technician's transferred me to a more congested port ? I can only browse lowyat at night ( after 1am )

Is there anything I can do besides wait? It's been 2 weeks approaching the 3rd week since the slow down from my 3.8mbps normal speed.

Also , Theres a new unifi pole directly outside my house , unifi is launching in my area soon . Is this the cause ?

Help and guidance would be much appreciated! I'm on DiGI 3G while composing this



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