Yes.., they should done it within the same day....

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Added on June 8, 2011, 6:13 pmPeaked at 512Kbps... average 440Kbps (based on my experience)

This post has been edited by AjkR06: Jun 8 2011, 06:13 PM

Yea... it's possible...
Just look at the new housing area, TM said that there are no copper line facility at all there...
Only Fiber....

You subscribed for 384Kbps at Taiping, but TM cap your PHYSICAL lines at DSLAM to 2Mbps. TM has 2 systems, first is Account cap, while the second one is PORT/DSLAM cap.

When you login using your 4Mbps account at Taiping, u can achieve the maximum speed of your port, which is 2Mbps, but why you cannot get 4Mbps? Because your port or like ipohbee said, PHYSICAL LINES are set to 2Mbps only.

While at Selangor, your port are set to 4Mbps, which is equal to your account speed.

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Added on June 19, 2011, 11:32 pmThis post has been edited by AjkR06: Jun 19 2011, 11:32 PM

It's better for u to call 100 and complaint to them. Plus, can you post your downstream/upstream reading from your modem?
I'm afraid that's the port problem at your area. There's some case where TM suddenly miscapped your DSLAM, not your account...

BTW, I'm not living in those so called HIGH IMPACT ECONOMIC AREA by TM
Instead, my place can be called as LOW IMPACT OR MISKIN AREA by TM.. Only Streamyx available...



This post has been edited by AjkR06: Jun 22 2011, 09:43 PM

Have the technician come to your house to configure your line?
If they have come to your house, then you should wait for about 48 hours (about 2 days) for them to upgrade your account.
I think they have set your port (physical site) to 4096Kbps or if you're lucky, you can get 5012Kbps...
The problem now, your account is still stuck at the old profile which is 1.5Mbps... Just wait for 2 days, and after 2 days you still experiencing the same 1.5Mbps speed, call their technician first because you still got 14 days warranty from the technician... Asked them carefully whether they have ask TM to configure your account to 4Mbps... Anyway, Good Luck in your "battle"

Any ADSL 2+ modem will do...
There's no different from 1Mbps even 384Kbps modem also can run 4Mbps easily...
ADSL 2+ modem can support up to 24Mbps for download.. But that's not happen here where ADSL technology will just "limited" to 4Mbps...

For the download, is really OK...
but seems you have a problem with your upload speed...
Should get at least 0.38Mb/s or usually TM will give u about 0.41-0.47Mb/s

Use back your TP-Link and keep your D-Link back to it's box...

1) Go to the nearest TMPOINT around your residential areas

2) Asked them that you wish to upgrade your speed from current speed to 4Mbps

3) They will check whether your area support the 4Mbps or not (Usually you must be within 2-3KM from the exchange/remote cabinet)

4) If your line are able to support 4Mbps, they will process your request and technician will come to your house to check your physical line condition (eg SNR Margin/Line attenuation/DSL modulation etc etc).

5) New wireless modem will be given (depending on technician jugak rasanya) and they will change your line speed at your port.. Usually between 4090/512 and sometimes 5120/512 for downstream and upstream speed.

6) Wait for about 48 hours, frequently restart your router and also do the speedtest to the LOCAL server. See whether your speed has changed or not... If you notice the speed already more than 80% of 4Mbps speed (about 3.2Mbps), now your upgrade process already success....

According to the officer at the TMpoint, he said to me that any upgrade, relocation of homeline and Streamyx, they will renew your contract for the minimum period of one year... Execption for the super upgrade deals, where the new contract is 2 years...

For the time being, TM Broadband product, whether Unifi or Streamyx, they still not implement any type of bandwidth limit ( i repeat, bandwidth limit) to their services.. But I don't really sure for the future time because lots of rumours have been heard that TM will implement the bandwidth limit for Unifi as well for Streamyx. But Unifi is far more obvious....

But you need to know that TM already cap the P2P usage on Streamyx...

When the installer came to my house to initial setup of my 4Mbps, he used a account with the username 'hsi_test@streamyx'.. Unfortunately, i haven't managed to save the password for that account.. only username available... I donno what's the speed cap for that account.. probably more than 4Mbps...

This post has been edited by AjkR06: Sep 7 2011, 10:42 PM

RM140 only...

Maybe you're referring to the standard package website...
Latest price is available on http://www.tm.com.my/ap/personal/internet/...broadband1.aspx

Yes, he can use 2Mbps, but using the full maximum speed with bad line condition will lead to frequent disconnection...

hopefully one day tm will increase the upload speed from 512kbps tp something much more faster like 640kbps or 768kbps maybe.. That's more than enough for me since i think 512kbps is just to slow...

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Added on September 11, 2011, 5:22 amif you already got the free dect phone from the previous 1mbps package, then you're definitely not entitle for the other one. For the wireless modem, depending on the technician who will come to your house to setup your 4mbps, some will not so 'straight' where they will just hand out the new modem without any hesisation.... Unfortunately, i got the 'straight' technician where he said i already got the wireless modem and tm will not hand out the new modem if the customer already owned it. Haish....

This post has been edited by AjkR06: Sep 11 2011, 05:22 AM

Since your phone line are split into several ports at your house, the for any additional ports available in your house, you need to install an ADSL splitter in order to filtered out the DSL Noise... DSL Signal actually runs out to every phone jack at your house, and you need to filter it by using that thingy... that's why you're experiencing a noisy sound when trying to make a calls as well as receiving the call... You can buy it from any IT and sometime, hardware shop also sell it...

DSL Splitter usually looked like this ;



This post has been edited by AjkR06: Sep 12 2011, 05:23 AM

yea, it's possible.. just call 100 and asked them that you wanted to change the wiring for your phone line...
Usually they will give you the contact number for the contractor around your area, then you need to deal directly with the contractor to change the wiring. The cost for change the wiring is various, it will start from RM50 for the first 5 meters while additional meter will be charged RM5/meter. Just rewquest to replace the wiring at my house about 3 months ago, and they charged me RM70 for the new wiring...

yea, splitter is needed for every additional phone socket available at your house which share the same physical main line...