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 ♠ Samsung Galaxy Ace S5830 ♠ Official Thread V2, mid range phone ,released date feb 2011

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Dannyl
post Apr 17 2011, 09:12 AM

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QUOTE(cherylds @ Apr 16 2011, 05:28 PM)
wow congrats on V2  rclxms.gif 

worth every  RM spent  tongue.gif

anyone here played  Ninja Kaka ?
*
Is that the slicing fruit game? I play Fruit Ninja smile.gif
Dannyl
post Apr 17 2011, 12:31 PM

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QUOTE(jass80 @ Apr 17 2011, 12:26 PM)
Hi SGA owners out there, found this thread at Android forums regarding the Screen Of Death (SOD) phenomenon. The find out out its something got to do with our WIFI  nod.gif  dunno to believe it or not...

"Quote:
Originally Posted by TotoyKamote 
after 24hours++ of testing, the problem re-occured. I left the phone overnight, about 6 hours w/o charger plugged. I can call the mobile phone even it looks like turned off and still the galaxy ace is not ringing. I have changed the settings:

settings > wireless and networks > wifi settings > advanced > wifi sleep policy > never

I will try now the hard reset but I will call my supplier and ask for a change of model or change of brand.
I have tried it myself for the past two days and I haven't had any problems, BUT I have had my WiFi turned off completely unless I need it, because my dad reread the forum and said that the problem is not in the WiFi going into sleep mode, but the WiFi itself. Guess I misunderstood. Turning WiFi completely off has worked for me for the past couple of days, perhaps you could try that? I really hope Samsung notices and fixes it soon. "

source from;

http://androidforums.com/samsung-galaxy-ac...urning-off.html

So, turning of your WIFI completely maybe will not make your phone suddenly turning off?? Have u guys try it before?? i haven't get my SGA yet, so thats why i do a lot of research first.
cheers
*
Yes it's the wifi... but I could not pinpoint WHEN it happens. There must be some trigger for it, maybe an app, a service, a setting, etc. I was running wifi happily for 4 days and nothing happened. Then 1 day it happened twice. Hmmm.
Dannyl
post Apr 17 2011, 06:38 PM

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QUOTE(alfred@heaven @ Apr 17 2011, 06:06 PM)
Regarding the FAQ

8. Charging phone/battery (how long to charge etc)
Ans : Approximately 1hours 15 mite - 1hours 30 minute

you meant charging until the notification showed "unplugged" only takes 1.5 hours? Mine took me 3 hours....
*
From 1x% to 100% with full notification, mine also takes 3 hours or more smile.gif
Dannyl
post Apr 18 2011, 08:40 AM

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QUOTE(tso @ Apr 17 2011, 11:58 PM)
can u send me the link where to download papagoX5?
*
QUOTE(afad @ Apr 18 2011, 01:01 AM)
do u know where to download papago and how to install it?

and ive also been experiencing that problem,
but not too frequent la,
ive heard that if u update to the latest firmware,
some of the problems gone,
but some ive heard even worse,
dont know whether wan to update or not..
*
Now RM99, cheap!
http://www.m3shoppe.com/index.php?page=sho...emart&Itemid=26

QUOTE(afad @ Apr 18 2011, 12:34 AM)
does it use data charges, if we on the GPS and use papago navigation?
*
If you turn of Data Packets, it will not use data.

QUOTE(infinityjc @ Apr 18 2011, 12:06 AM)
My SGA phone all of sudden blackout, which is OFF by itself. Anyone here experience this problem?
Would you mind to share what is the problem actually and any solution?
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QUOTE(limjix @ Apr 18 2011, 12:31 AM)
I also facing this problem
HELPPPPPPPPP :OOO
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QUOTE(tracy_jad @ Apr 18 2011, 12:47 AM)
Hellp peeps,
My SGA sudden black screen prob seems getting more frequent.
any way to deal with it? sad.gif
*
No solution for Ace users for the time being. Partial solution - turn off wifi. Use only when needed.

This post has been edited by Dannyl: Apr 18 2011, 08:41 AM
Dannyl
post Apr 18 2011, 10:58 AM

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QUOTE(x3Rea @ Apr 18 2011, 10:43 AM)
how do i put songs to my ace?? just transfer straight from my computer?? or do i need to download anything for my phone? my ringtone is the default ringtone..i want to change it..sobs
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To change ringtones, put your tones here. Then it will show up during the tone settings.

SDcard > Media > Audio > Ringtones
SDcard > Media > Audio > Alarms
SDcard > Media > Audio > Notifications
SDcard > Media > Audio > Music
Dannyl
post Apr 18 2011, 04:29 PM

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QUOTE(alive88 @ Apr 18 2011, 02:14 PM)
ive been lurking around since the first thread created, and i myself had bought SGA around 2 weeks ago..
Fortunately, i havent experienced the SOD or hangup while on call and so on..
just trying to help, i did asked in the previous thread for all the user who experienced all the problems to state their firmware version AKA the baseband version(correct me if im worng)..
this is just to make sure that the FW itself is not the culprit. this is due to that i saw someone here mentioned that he had the problems since the FW update.

then let me start, mine is S5830DXKB1.. with this FW, never experienced SOD or freezed screen.. please share yours..thanks!
hope this help us in any way to clarify this problem.. coz SGA is such a nice phone..
*
Let's make a list then.

S5830DXKB1 (alive88) - no SOD
S5830DXKC1 (Dannyl) - has SOD!
Dannyl
post Apr 19 2011, 05:21 AM

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S5830DXKB1 (alive88) - no SOD
S5830DXKB1 (Redundant) - has SOD!
S5830DXKB1 (onecent) - no SOD
S5830DXKB1 (pakhaighina) - has SOD!
S5830DXKB1 (scoop7) - has SOD!
S5830DXKB1 (xDragonZ) - has SOD!

S5830DXKC1 (Dannyl) - has SOD!
S5830DXKC1 (Redundant) - has SOD!
S5830DXKC1 (zlong811) - has SOD!
S5830DXKC1 (tracy_jad) - has SOD!
S5830DXKC1 (pakhaighina) - has SOD!

Conclusion: baseband does not determine SOD tongue.gif

QUOTE(x3Rea @ Apr 18 2011, 07:02 PM)
1 question about battery charging..i don't know when its full..izit when the batt sign is not 'charging' means its full?

and why cant i send or receive mms?
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It's full when there's no charging sign in the battery icon and a notification sound with 100% in the notification area.

QUOTE(backislan @ Apr 18 2011, 09:59 PM)
dont really know,but its just a tiny scratch,dont know when it happen,just when i clean it i saw some tiny line,try to clean but still there,then fell with my thumb n feel the scratch,deep la i think  vmad.gif
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Is your Ace with 1 back cover or 2 back covers?
Dannyl
post Apr 19 2011, 07:56 AM

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QUOTE(meGATron77 @ Apr 19 2011, 07:09 AM)
wah so scary see many forumer got SOD issue. i plan to buy ace on this thursday but now..........  sweat.gif  sweat.gif  sweat.gif
*
Based on your nick, you should get the Optimus series instead laugh.gif
Dannyl
post Apr 19 2011, 08:21 AM

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QUOTE(SniperZ8 @ Apr 19 2011, 08:05 AM)
based on his nick, he SHOULDN'T get the optimus, cuz optimus prime and megatron are enemies?
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If he's Megatron, you will be right. But I think he's just a fan of Transformers biggrin.gif
Dannyl
post Apr 19 2011, 08:38 AM

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Incredible S also got shutdown issues. Maybe they're related? The users have pinpointed the cause to be some apps.
http://forum.lowyat.net/topic/1792466/+2060

QUOTE(tracy_jad @ Apr 19 2011, 08:34 AM)
I think baseband + apps that using.
one of them using KB1 SOD facing SOD after updated JuiceDefender? is that possible that it inter-related?
*
Maybe it's just apps. So... are we going to start posting apps listing? smile.gif

This post has been edited by Dannyl: Apr 19 2011, 08:41 AM
Dannyl
post Apr 19 2011, 09:19 AM

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S5830DXKB1 (alive88) - no SOD
S5830DXKB1 (Redundant) - has SOD!
S5830DXKB1 (onecent) - no SOD
S5830DXKB1 (pakhaighina) - has SOD!
S5830DXKB1 (scoop7) - has SOD!
S5830DXKB1 (xDragonZ) - no SOD

S5830DXKC1 (Dannyl) - has SOD!
S5830DXKC1 (Redundant) - has SOD!
S5830DXKC1 (zlong811) - has SOD!
S5830DXKC1 (tracy_jad) - has SOD!
S5830DXKC1 (pakhaighina) - has SOD!
S5830DXKC1 (stormaker) - no SOD

QUOTE(xDragonZ @ Apr 19 2011, 09:10 AM)
Sleep of Death -phone don't wake up, have to pull out battery...

Dannyl hmm correct the list.  I didt get SOD problem before.

I did some google just now some said it is sd card problem /kernal problem / Bad coded apps / cpu unstable
*
Ok list correct. So many possible causes, very hard to pinpoint. We know it's not baseband anymore. Maybe can now list out SD card used and root status. Apps listing too long to keep track.
Dannyl
post Apr 19 2011, 10:57 AM

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QUOTE(yokeloonlo01 @ Apr 19 2011, 10:49 AM)
Can I ask how do you remove a shortcut/application from the home screen on galaxy ace android 2.2, I know you can add shortcut but how do you remove ?

sorry sounds a bit stupid but I want customize it so that I can post my family photo on the phone and move the shortcut to the lower part of the phone

Thanks
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Cannot remove... you're stuck with it forever. Factory reset will help.

Just joking. Just press and hold the app, then when it vibrates, drag it to the bottom of the screen.
Dannyl
post Apr 19 2011, 11:39 AM

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QUOTE(Blackthorn @ Apr 19 2011, 11:07 AM)
hehe.. but how about the standard icon on the dockbar? CALL | PHONEBOOK | SMS and Apps Drawer.. can it be replaced?

i tried the method by pressing menu..edit.. etc etc.. nothing can remove or replace the icon..
*
Can. Go to app drawer, press Menu->Edit, drag your launcher icon into the app drawer, and drag an app into the launcher.
Dannyl
post Apr 20 2011, 07:00 AM

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QUOTE(xDragonZ @ Apr 19 2011, 06:43 PM)
Guys I remember I read some article before.  Google apps also give some problem in some phone.  So anyone out there who had sod did you use gmail  or gtalk  or any apps things that sync? I don't use gps any gmail or social hub or fb sync or email and no use 3g no use packet data and turn off sync only wifi I use and have no sod.

I try do some experiment today.

Posted via sga
*
Yes, I have Gmail on sync. Hmm. Now I'm trying to reproduce the SOD, but can't. Otherwise I can factory reset and troubleshoot.

QUOTE(stupiak07 @ Apr 19 2011, 07:04 PM)
here is my application list to help out hose whose has SOD that trying delete 1 by 1 application to find the reason causing SOD

» Click to show Spoiler - click again to hide... «

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What, no Gmail?

QUOTE(lee82gx @ Apr 19 2011, 09:24 PM)
the one i bought from gave 2 yrs as he claims he is a samsung specialist vendor / reseller. TBH I didnt really check whether 1 or 2yrs with samsung.
*
Can SMS Samsung to check for warranty. Forgot the format and shortcode number, but it should be included in your box.
Dannyl
post Apr 20 2011, 09:50 AM

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QUOTE(stormaker @ Apr 20 2011, 08:36 AM)
I tried the instruction in the box, by sending PC imei no. to 62002, but I got reply saying "The service is not available, Please try again later.", but im been trying for 1 month already since i bought it.

After that, I called Samsung customer service to check the warranty status, they told me to just keep the receipt for warranty claim, warranty registration is not important.  sweat.gif
*
Yes true also... Samsung told me when registration details is absent, they will follow purchase date on the receipt. But must bring receipt lah smile.gif
Dannyl
post Apr 20 2011, 11:00 AM

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QUOTE(goldilock84 @ Apr 20 2011, 10:48 AM)
is it free if i use Papago in my sga?
*
Papago costs RM99, maybe you can find alternatives laugh.gif
During navigation, you may be charged data charges if you use data packets, it's a setting you can toggle.
Dannyl
post Apr 20 2011, 01:22 PM

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QUOTE(stupiak07 @ Apr 20 2011, 12:53 PM)
i excluded default application that come with SGA itself as majority ppl doesn't suffer SOD

i try to run the ram to maximum, open wifi more than 18hours continues, multi-taksing and yet it still didn't SOD.
*
Becos a previous post said something about Gmail on auto-sync...
Dannyl
post Apr 20 2011, 03:12 PM

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How to record incoming calls with Ace?
Dannyl
post Apr 20 2011, 06:48 PM

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Actually no need to take out battery if SOD... just press the power button for a long time, probably about 10 seconds.
Dannyl
post Apr 21 2011, 01:20 PM

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QUOTE(ohjani @ Apr 21 2011, 11:27 AM)
Add me to the SOD victims list.  Let me explain my situation see whether this gives any clues to the investigation pool

Bought last week from SenQ.

1) Night time using wifi on Xyzel wireless router running 802.11b/g/n WPA2-PSK
SOD one time on the 3rd day

2) Day time using wifi on Dlink wireless router running 802.11b/g WEP
No SOD

3) After 1 week, hands itchy, changed the day time Dlink router to use WPA-PSK
SOD on the very first day after changed.

Phone still clean during the SOD on the 3rd day, only has facebook and ATK installed. Not rooted and using the ori 2GB SD card comes with the phone.  Already did the WLAN test mentioned in page 1.

Firmware:  S5830DXKC1

Could it be the encryption method or the wireless signal stability that caused the SOD?
*
Too many variables causing SOD. Wireless encryption maybe be one of them. To those who use wifi and never encountered SOD, what's your encryption method?

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