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 The Razer Thread v14, www.pcgamingisnotdead.com

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aishulicious
post Jul 17 2011, 05:58 PM

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Guys, i'm having problem here with my Lachesis, been using for one year and for the first time my mouse cannot move, i mean the cursor won't move, but power still on, button all functioning, left right button all works perfectly, what happened to my Lachesis? help please what should i do?
aishulicious
post Jul 17 2011, 06:40 PM

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QUOTE(Vigilant @ Jul 17 2011, 06:32 PM)
Hi, the laser sensor is dead. This case has been reported numerous of times. It's time to change or RMA.

There are some cases that the mouse might require power on/off (Mamba has a switch) or plug on/off. But it's just about luck.
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This case has been reported numerous of times? laser sensor dead? I can't believe that just the sensor is dead, damnn if the whole mouse is dead, acceptable though. Been using for one year only and this make me so sad. sad.gif I've tried plug off/on but still everything was perfect except sensor. ty btw.
aishulicious
post Jul 17 2011, 11:26 PM

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QUOTE(Luftwacko @ Jul 17 2011, 10:50 PM)
Take a cotton bud and clean the underside of the mouse.

I have a lachesis too and its pretty intolerant to dust/hair.
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I did that, on the sensore hole, it's clean from dust already. Still the same. i forgot if the warranty still on or expired already. plus, i missplaced the receipt. sad.gif
aishulicious
post Jul 17 2011, 11:46 PM

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LOL! i really love this mouse honestly, to get a new one just for the sake of sensor's problem..it's just a damn. haha

btw about the RMA, the only way to get the RMA is i need to go back to the store where i bought it at first? or can go to any Razor HQ or something? is there any Razor main office in Malaysia btw? -.-'
aishulicious
post Jul 18 2011, 07:15 PM

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QUOTE(Everdying @ Jul 18 2011, 03:48 PM)
the mouse has 2yrs warranty, but since u lost the receipt...ur abit out of luck.
but u can try email razersupport with ur serial number and see if they're willing to replace it for u.

there is no razer office in malaysia, only distributor.
nearest office is in singapore.
*
Great info, thank you very much dude, i will email razersupport regarding my problem. hopefully they're willing to replace for me. Thanks again. smile.gif

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