I think the smartcard have to change but the dish was optional. The old dish can be used for the Byond but maybe signal quality might not be as good as the 65cm 'black dish'..

For my case when I got mine installed during after the Byond launching, I didn't change the cable as it was concealed and my concealed cable was thick and high quality.

By the way, it was lifetime warranty because everything belong to Astro. If you terminate subscription, you have to return everything also. Your replacement set from warranty in future might be a reconditioned set from those being returned..

Did you specify to them that you want to upgrade to Byond PVR with the built in 500GB HDD?
The superpack 2 itself was just with the PVR function enabled and doesn't meant it come with Byond PVR. Correct me if I'm wrong. If that's the case, you still can record by attaching the Western Digital AV 320GB HDD and do the recording except that you're limited to recording the channel being watched.

It's better for you to call the Astro CS to double check that.

In that case, have you take the iniative to call back Astro Customer Service to follow up the status? Keep asking here won't help getting you Byond PVR faster..

Is this thread overshoot already? Should someone start a new version?