Guys, I just got my Astro Byond package installed by a couple of guys, but I'm still unable to watch anything on my LED TV. When I change the source of my TV to "HDMI 1" which is where my Astro is connected to, it shows up as 'signal not found'. It has been around 5 hours already, and it's still showing the damn message. Any ideas?

No, I do not get anything at all on my screen. Nothing at all. My TV displays an error prompting me to check my cables, and the signal. The decoder shows that it's on channel 101.

So it has nothing to do with the activation process?

He said it should be all set in an hour. Arghh.. this is frustrating. First the one month delay, then the installers forgot to bring their ladder along, and now this..

Okay so I just called them, and they told me it should be activated within a 24 hour period.

@stuffx, just HD, or you can't view anything at all, like me?

Sorry for asking about this once more, but prior to activation, is it normal for the TV to not detect any signal from the decoder? As in the HDMI cable is already connected, but the TV fails to recognize the source, and thus fails to display anything at all, apart from an error message.

Called Astro, and they're just as clueless

My decoder displays this, "C 101" and I can't change the channel or anything.

I honestly do not know what the installer did, or what Astro is trying to do. I was sleeping when the installers did it. My parents were monitoring them. And apparently, they left just after saying that it'll all be good in an hours time.

Yeap, channel 101. But I can't seem to change the channel. It sticks to channel 101, but the decoder receives the signal from my remote (The LED blinks, so yeah).

I'll try to explain this in the best way possible. You know when you connect your PS3 to your HD TV via the HDMI cable? If you do not switch on your PS3, nothing would appear on your screen apart from a message that's like this "No source detected/check signal" (This is on my TV, which is a Samsung LED TV model). After you switch it on, only then the television receives information from the PS3, and the screen goes black, and there you have your PS3 menu.

Right now, all I see is the screen that I get when I connect a PS3 that is NOT switched on yet, to my television.

I hope you get it.

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Added on June 12, 2011, 11:15 pmThey took all the wires, so I can't try right now :/ And I don't think that's the problem, because I can't even change the channels. Wow.. all the hype, and their service is as poor as this. Each time I call them up, they'd just tell me this, "Oh.. it'll be alright in about 24 hours"

This post has been edited by Playboy21: Jun 12 2011, 11:15 PM

Okay guys, I managed to yank out a video out cable from my store room, and I connected it to my TV. Yeap, now I see the, "Please insert smart card bla bla.. or call Astro for any assistance". This is what I was actually waiting to see all these while

So I'm guessing I'm on the same boat as stuffx right now?

Thanks for helping me out man. I'll see how it goes after the 24 hour period, which ends in the afternoon, tomorrow.

About the bolded part, I don't know. The cable is a brand new cable. And yeah, my TV simply doesn't seem to detect any sort of signal from my set. I'll let you know how it goes tomorrow. Thanks once more


Alright perfect. I hope it does work tomorrow!

This post has been edited by Playboy21: Jun 13 2011, 12:31 AM

FINALLY my B.yond is up and running. Thanks for the help guys