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 Astro B.yond Episode III (Version 8.0), NEW WORLD OF ENTERTAINMENT

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MR_alien
post Jul 18 2011, 08:21 PM

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did anyone from astro called u regarding a survey??
i just been called for a survey
very mafan
MR_alien
post Aug 6 2011, 11:12 AM

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want to ask
a girl just called me just now stating my bill is RM17X.XX
and ask me i upgraded to b.yond...i said yes
thn she said now we can reduce your bill by RM8.50 become RM16X.XX
and add the emperor package and another package i forgot already
true or not??
MR_alien
post Aug 6 2011, 03:21 PM

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QUOTE(zeone @ Aug 6 2011, 01:38 PM)
Super Pack 3 is RM164.30 (6% tax oledi incl.).
SP 3 incl Fmly, Dyn, Sports, Emp, AOD, 3 Minis + HD Ch + Rec Services. thumbup.gif

Add RM150 (1 time payment) & upgrade to PVR. BETTER! rclxms.gif icon_rolleyes.gif


Added on August 6, 2011, 1:41 pm@Qash-M : TV3 (103) & NTV7 (107) still got!! rclxms.gif icon_rolleyes.gif


Added on August 6, 2011, 1:45 pmps. SP3 also incl Movies Pkg. Sincere Apologies... sad.gif
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she said will call back on monday
thn i think it's a yes thn
MR_alien
post Aug 6 2011, 09:25 PM

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QUOTE(dannychen @ Aug 6 2011, 05:00 PM)
no need to wait, you can call their customer service to change it to superpack3 at anytime.
*
haha...i didn't say yes...cuz she didn't say superpack 3
or "pack that is same as now plus add 2 more packages"
she just said now we're gonna add 2 more package...emperor package + another one
and reduce the fee by RM8.50
which is too good to be true....that why i said wait i ask 1st
MR_alien
post Aug 9 2011, 12:00 PM

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QUOTE(olivur @ Aug 9 2011, 10:17 AM)
firstly, sorry if this isnt the correct section to post this query.

i cancelled my astro services recently and all along i was told (twice via phone) to only return the smart card.

when i went to the center in uptown i was told that i needed to return the decoder as well ._o? (mine's a byond decoder)

anyone knows for certain if i do indeed need to return the decoder?

thanks.
ninja edit*

reasoning for my iffiness on the matter being the way the person asked for it. and upon calling astro after submitting my smart card i was told (yet again) that i need not provide the decoder as well.
*
yours is what??
b.yond?...or old machine??
if old thn no need....if b.yond thn need
MR_alien
post Aug 9 2011, 03:24 PM

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just now the girl called back
upgraded to superpack 3
now the channels are opened
MR_alien
post Aug 9 2011, 05:29 PM

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QUOTE(zeone @ Aug 9 2011, 04:24 PM)
No prob @my side...oledi watched LIVE opening matches! thumbup.gif

@Jenn77 : I got 3 minis as promised! wink.gif

@MR_alien : Congrats, Bro! Welcome to the "Club"!!! thumbup.gif
*
already longed have astro...been the club a long time...haha
the girl say until so attractive...add 2 package + less RM8.50 to current bill
how can say no...1st time though is con...2nd time confirm say yes
MR_alien
post Oct 17 2011, 01:10 PM

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immediate question...the volume+ - button and the mute button doesn't work
it lit up but the decoder seem doesn't receive it
MR_alien
post Oct 17 2011, 04:23 PM

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QUOTE(xiaokia @ Oct 17 2011, 04:06 PM)
bro,read the manual book lah. Read before you ask.
*
is it stated in the manual book
yesterday it still work...today open tv...the volume + - and mute doesn't work anymore
and i'm not saying the TV volume...its astro's volume
every other button work, only volume button doesn't work

This post has been edited by MR_alien: Oct 17 2011, 05:12 PM
MR_alien
post Oct 17 2011, 07:14 PM

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QUOTE(VeeJay @ Oct 17 2011, 06:47 PM)
the volume is configured to your TV, Astro byond doesn't have volume control...hence it uses your tv 's volume and the remote is programmed to control your TV's volume
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thn what's the volume + and - is for?
mine is connected to external speaker
and when u press + and -...theres a bar going to show in your screen..right?
yesterday still got...today start no respond already...and the mute button doesn't work as well...no mute logo shown on screen

ps:since the TV is connected to decoder by HDMI, it have sound too..i tested again
i use the remote...no respond as well

This post has been edited by MR_alien: Oct 17 2011, 07:18 PM
MR_alien
post Oct 17 2011, 08:12 PM

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QUOTE(neb @ Oct 17 2011, 08:02 PM)
byond remote can control analog audio (red/white audio connection) directly

for digital audio(HDMI, coaxial) on the other hand you must  re-program byond remote control to adjust TV's speaker volume
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yes....red/white audio...that's what i'm talking abt
today suddenly cannot control
when i press the + - and mute button...the control lit up
but the decoder side nothing lit up...its as if the decoder didn't receive it
the other button is working fine
MR_alien
post Oct 18 2011, 04:48 PM

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QUOTE(logit85 @ Oct 18 2011, 03:31 PM)
yes same here last time 1month ago i still can control volume show bar press mute will sound off that works
now stilll not working i press mute no logo but sound still ruming
i think astro problem i dont know very bad
mine is ASTRO Byond PVR
*
ahh...now cannot use speaker have to use TV sound
until now also cannot control volume or mute
dn't know whats wrong with it
just now i let the decoder on standby mode for a while
and when i return...it did something and it restart
but when i open back..the volume and mute still not functional
MR_alien
post Oct 18 2011, 08:47 PM

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QUOTE(Fubar20 @ Oct 18 2011, 07:48 PM)
Try press 'volume +' and 'OK' button at the same time until the remote light flash two times. Work for me last weekend.
*
doesn't work...tried it twice
MR_alien
post Oct 18 2011, 09:01 PM

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QUOTE(Fubar20 @ Oct 18 2011, 08:52 PM)
hmm.gif Can your Astro remote control the TV? I mean switch on and off it.
If the remote can control the volume then it is not a bar but it shows the TV control for volume which is a circle for my Samsung TV.
How do you connect your external speaker? Direct from decoder using two cables (left and right)?
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i didn't program the astro remote to control the TV..i use different remote for it
and BTW..not sure is remote or what but when press..the remote LED blinks but the decoder side doesn't
and yes i connect the external speaker(red and white) to direct to the decoder
everyday open also like that...when volume + -...got a bar....mute will have a mute sign
suddenly 2 days ago...volume + - and mute doesn't work


Added on October 18, 2011, 9:03 pm
QUOTE(neb @ Oct 18 2011, 08:58 PM)
my suggestion is to do force firmware update for your byond, if your remote still malfunction, then call astro for help
*
how to do that?...been searching the menu for it..can't find update

This post has been edited by MR_alien: Oct 18 2011, 09:03 PM
MR_alien
post Oct 18 2011, 09:29 PM

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QUOTE(Fubar20 @ Oct 18 2011, 09:08 PM)
hmm.gif That's strange. Previously, u can use Astro remote to control decoder volume, now cannot.
If me, I will programmed the Astro remote to control the TV and connect the external speaker direct from TV.
*
yes..strange...all along from i start using byond(which is approx since the launch of byond)
until now no prob...2 days ago..suddenly volume up down and mute cannot use already
MR_alien
post Oct 19 2011, 12:40 AM

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looks like not only me that has that problem
other pls beware yours too
MR_alien
post Oct 20 2011, 12:58 AM

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QUOTE(zeone @ Oct 19 2011, 11:46 PM)
Hi Bro...try disable Vol ctrl of TV in yr remote by Ok & Vol - simultaneously. Yu shld now b able 2ctrl Astro Decoder Vol ie Vol Bar shld appear.

Btw my Byond PVR appears still ok. Me got 1 UNbranded remote 2ctrl Decoder Vol. Orig remote prgmed 2ctrl TV Vol. tongue.gif
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edited
so many ppl say this method
i tried it again...i tried volume+ + ok = doesn't work(blink 2 times)...last time also like this
i tried twice...nothing
thn i tried volume- + ok = it works already(it will blink 4 times)
thanks for the help

This post has been edited by MR_alien: Oct 20 2011, 01:02 AM
MR_alien
post Oct 20 2011, 02:06 PM

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QUOTE(logit85 @ Oct 20 2011, 12:58 PM)
still works how to do i want to do help me step 1 by step
*
what do u mean?
try volume- + OK....it will blink 4 times
MR_alien
post Oct 20 2011, 10:06 PM

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QUOTE(joeboto @ Oct 20 2011, 07:14 PM)
bro, question.
my old DMT rosak (been using it since 7 - 8 years ago). anyway, yesterday i called astro to change the DMT only. first they say cannot change DMT, that DMT needs repair. i say ok la. repair pun repair la. then he ask, do u want astro beyond service? only add rm20 monthly. i say no wai, TV not hd, no good channel provided, rain also cannot watch bla bla, he say ok la. tomorrow i send technician diagnose your DMT with rm50 charge. i agree.

after a short period of silence, he said i am an old customer, so the change from old school DMT into the new beyond DMT is free of charge, no HD service so no need pay +rm20 monthly. i did pressure him, double check whether rm20 is charged monthly or not. he repeatedly said no charge. i said ok la, this is better than repairing the old school DMT anyway. and today the technician come and replacing my DMT + the dish outside. even he said, walao man, your DMT zaman jepun punya liao. tongue.gif

so, question. old customer, changing old DMT into beyond, no HD service, really free? or i got trolled by that indonesian CS rep?
*
i think is free
cuz upgrade from old decoder is free....only the HD content cost RM20/monthly
if u wanna know got RM20 or not...see got HD channels or not...if no thn no RM20 and shouldn't be any RM20
and after i upgrade to b.yond with the switch of the dish....my rain disruption lessen alot already...rain also can watch
MR_alien
post Oct 21 2011, 11:36 AM

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QUOTE(logit85 @ Oct 21 2011, 01:18 AM)
i mean about volume control byond like i said when i press vol+ will show blue bar like that
u mean try volume- + OK....it will blink 4 times
i need volume hold -+ both press OK i mean 3buton hold 3 my hand ????
*
no...volume- and OK only.."+" mean and
mean press volume- and OK togather until LED blink 4 time on remote

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