QUOTE(toastmania @ Jul 8 2011, 05:19 PM)
Anyone using this remote control function?
http://www.astro.com.my/byond/articles/art_5379.htmlI'm stuck in Step 2, can't link with Astro account.
I had the exact same problem like yours...
Cannot link account, even if I tried a thousand times and confirmed everything was correct, the error message always
wrong account number entered!
I even sent them email, call Astro CS... until now they still can't solve the problem!
BTW, I have 2 Astro account on different installation address under my name, I wonder if this is the culprit? How many account you have under your name?
One of the reply I got from the email as below:
QUOTE
Please be advised that our unit in charge reverted to us that you have registered Account number xxxxx111 via ASTRO website but the Acoount number that you were trying to link is different Account xxxxx032. That is the reason you were unable to link your account.
xxxxx111 may be the account number installed at my parents house.
xxxxx032 is my own account number.