Last night I made hotel room booking online. This morning I received this call +60200 claiming that it's from SCB regional office in Singapore. The girl asked whether I performed an online transaction last night using my SCB card. At first I didn't trust her but she knew the transaction details, such as amount and payee. I said yes, as she only clarified with me the transaction, no other questions. However, I wonder why the clarification was not done by SCB Malaysia.

I called SCB Malaysia and queried them about the transaction clarification done by SCB Singapore and why not Malaysia office. I was informed that for online overseas transactions, authorisation is done in SCB Singapore office.