Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty CardsSuspicious Telephone Calls on CC matters, Report here & Read this if you got a CC
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 Jan 19 2016, 11:49 PM
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#1
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Senior Member
2,302 posts Joined: Jan 2011 From: Monster Hunter Freedom Unite 
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I have posted this at citibank thread and i posting here for us all to take precaution
I received this sms from citibank just now..which i dunno what transaction..  Suddenly about 3 mins i received this sms..which not my transaction..  And suddenly more transaction comes by  Luckily i called the customer services and blocked the card immediately..so now i just wait..maybe or maybe not to pay the fraud charged..grrrrrrr  |
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Jan 20 2016, 01:33 AM
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#2
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Senior Member
2,302 posts Joined: Jan 2011 From: Monster Hunter Freedom Unite
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QUOTE(Human Nature @ Jan 20 2016, 01:17 AM) make sure you file a dispute How to file? Do my phone call with cs considered as filling a dispute? Or do i need to write a letter to citibank? |
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Jan 20 2016, 10:37 AM
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#3
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Senior Member
2,302 posts Joined: Jan 2011 From: Monster Hunter Freedom Unite
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QUOTE(Human Nature @ Jan 20 2016, 09:45 AM) Most likely there will be a form that you need to submit. As posted above, call CS for advice. Do i need to make a police report? |
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Jan 22 2016, 10:26 PM
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#4
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Senior Member
2,302 posts Joined: Jan 2011 From: Monster Hunter Freedom Unite
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QUOTE(rest89 @ Jan 20 2016, 05:06 PM) I also have such issue.. mine was USD422.91. Was using Citibank credit card as well. Wow! Luckily my fraud charged was in RM not USDAlready called and de-activate the card. The CV told me I have to file for dispute on Monday. As of today, I've made police report and tomorrow will go meet an Inspector. |
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Jan 23 2016, 06:53 PM
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#5
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Senior Member
2,302 posts Joined: Jan 2011 From: Monster Hunter Freedom Unite
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Updated:
Now the fraudulent transaction amounting rm430.00 being charged to my account not floating anymore..so the citibank reversed the charge from me and charged back to google.. Now iam not in the picture in this case..its between the citibank and google..citibank will request back the money from google.. I dont have to make any police report or fill in any dispute form as told by citibank for fraudulent online transaction.. And bear in mind :- FRAUDULENT TRANSACTION MUST BE CLAIMED OR REPORT WITHIN 2 MONTHS PERIOD. This post has been edited by rathian_mhfu: Jan 23 2016, 06:59 PM |
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