Just received similar call as bingozero, also from HLB customer service number. As I am staying in JB (they have my address correct) their story was the card was applied at KL Damansara and swipped at Poh Kwong in Mid-Valley and 1-Utama. I almost fell for it until the Bank Negara part. They say they will help to lodge a report at BNM and someone will me call (first, they say within the next 15 days, then become next 15 minutes) I asked for the BNM number just in case I don't receive the call and they gave me 03-26988044, then they say they will transfer the call to BNM and ask not to hang up (this is the give way, since when can bank transfer call to BNM).

Throughout the "ordeal", I just thinking I have no banking relationship with HLB except when I was looking for a home loan about a year ago. If it was true, I already know who steal my id and I was going to call up and bash the loan officer who served me (I didn't end up taking the home loan with HLB). Luckily I googled up Hong Leong Bank credit card fraud and end up at lowyat.net