Nov 11 2011, 07:26 PM
Received call from 0376268899 from Hong Leong bank clam that I have 3 month didn't paid my credit card bill about RM7086.
I strongly argue with she since that I didn't have any credit card belong to Hong Leong bank and the staff told me the credit card number 5142 1932 4450 5899 and it is a gold master card.
My name and IC number was correct and my address is not correct.
And she tell me that did you swap at Johor City Square for RM7086 amount? Just told her I didn't have any credit card with Hong Leong bank and how do I swipe it? Then she quiet for few second.
Finally she block my card and I say I will contact to Bank Negara on this issue.
What did she do is she can direct convert me to Bank Negara Helpline, I am stock at the time since when this Hong Leong bank become more efficient?
Few seconds later, one man answer my phone ask my name and my phone number, told me that he need to check from the system and he will call bank and do not switch off the phone!
After hangup the call, quickly I call my friend to find out what is the phone number of Hong Leong bank customer service center, what I am get from my friend the number was 0376268899, I told my friend to double check it and my friend was say yes! That the Hong Leong bank customer service number!!!!
I use my phone call the 0376268899 and I give the credit card number to the staff and she said this card was not in the system. And the staff told me maybe it is a scam.
Hangup the call and received 4 miss call from 0326988044
Later go to report police.
Who I want to believe?
What they want from me?
Call from 0376268899, name Miss Phoon
Miss call from 0326988044
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