Just receive a call from +6018 871 6445

A malay women voice, say that she is from Service Card Card Centre Kuala Lumpur register under Kementerian Perlancongan Malaysia. She say that because i got use Visa/Master Credit Card so she is offering a travel card with benefit bla bla bla... I say i not interest then she hang up.

Not sure where she get my full name.

After search from google, found some people also receive this call. Also offering travel card which need / Force to pay RM480

This post has been edited by dragonteoh: Sep 3 2016, 12:03 PM

Anyone have experience with "Genesis Midas". This company claimed they can restructure credit card debt as Easy Payment Plan with interest between 8% to 10% peranum (compared to credit card 18% peranum, so save 8%). So a merchant will charge bank and card holder will pay the merchant monthly using same credit card.

Their modus operandi sound valid. But the staff use gmail email and send email without company official name and address etc. So to me this look fishy.

So this is not actually to ask whether they are scammer or not. I am just curios if other people try their service before?

When in doubt, better avoid

received a sms from +60115119361 with content of RHB: MYR4399 was charged on your card at KLIA2, please call 03-92126648.

I totally didnt have rhb credit card..haha, please beware of such sms..the sender number already got problem because bank wont use mobile number to send it to you..
I even tried to call in to that 03 number, it really has auto recording with press 1 , press 2 and press 6 to talk to customer service..

I received similar SMS from +601136710390
My RHB cards have been cancelled long time ago!

these scammers, do you guys try to expose them?

This post has been edited by guy3288: Oct 11 2016, 08:50 AM

i received the call from EMC again!! they said i sign for 3 years contract! But i don't think I been apply any insurance.

Plus last year they ady deduct my HLBB card without i provide CVV number, mayb cos i got reply a word with "ok"!!

What shd i do? I been check with HLBB, they said no insurance for me. how to claim back my last year money from them?

Got an SMS this morning. See below.



The funny thing is I don't even have AEON credit card!

Called the stated number and the guy said he would pass it to another staff to follow up.

Got a call and the tel no was +60327199999, I cross checked on the web and that number is indeed AEON card service tel no. I explained that I do not have AEON card. The staff said the card was activated in Aug 2015.

Later I got another call from a lady. Jessica Ong from AEON transaction dept. Asked me to call her BNM number to report the problem. She said the card was activated on 15 Sept 2016 (different from what I was told earlier).

I applied for PB & Citibank cards some 2 weeks ago via the net. Can it be that the electronic docs got into the wrong hands and now this problem?

Scary. A friend in the USA has her identity stolen with subsequent bank and card transactions without her knowledge until later. Taking her months to sort this out. Yes, even in the high tech USA!

Learnings from this incident:

AA do not give infor to them, only receive data and do not confirm data either (eg they state the IC no, do not confirm).
BB call your confirmed tel no, not the no they give you.
CC even if BNM calls you, call back using tel no you get from the BNM web site.
DD don't panic. Lucky for me, I don't have AEON card in the first place. If it is my real XYZ card, I may start to panic and believe them especially after they disclose my IC no, mobile no, address etc. Wonder how do they get all these personal infor.

Like to know what is the final reward they can get out of this. Request A to transfer $XXX to an account to cover for the transaction as otherwise A's CCRIS etc will be ruined? Or ??

Thanks.

P/S Sharing the reply from AEON.

Reference is made to your email below.

AEON Credit Service (M) Berhad would like to remind members of the public to be more vigilant when receiving any calls/SMS claiming that it is from AEON Credit Service (M) Berhad or Bank Negara Malaysia or any commercial banks.

COMMON SCENARIO

Based on recent complaints received by AEON Credit Service (M) Berhad, there has been an increase in incidents of fraudsters making such calls/SMS to unknowing members of the public in order to fraudulently obtain their personal banking information, with the aim of siphoning monies from their accounts.

From investigations, the latest modus operandi of the scam is as follows:

1.Victim receives telephone call from 'AEON Credit Service' requesting victim to make a payment for their ‘AEON credit card’ outstanding balance. The fraudster would also highlight recent transaction which is not valid in order to sound more convincing.

2.When the victim informs the fraudster that he/ she has no such credit card or transaction, the fraudster will sound concerned and will advise victim to lodge a report with Bank Negara Malaysia's “Unit Kad Kredit Palsu” or report to AEON Branch. The fraudster will provide the victim with the telephone number for the “Unit Kad Kredit Palsu”. Instead of letting the victim call Bank Negara Malaysia number, the fraudster will transfer the call to a “PIC” from Bank Negara Malaysia and they will inform the victim that the call is to be recorded. Then the victim will receive another phone call claiming to be from Bank Negara Malaysia.

3.When the victim is persuaded by their concern, the fraudster will request for information relating to the victim's banking and credit card accounts. The fraudster will then instruct the victim to transfer money over the counter to a third party account on the pretext of safeguarding the victim's money.

In other cases, fraudsters will request for information relating to the victim's banking and credit card accounts to illegally transfer funds out of the victim's bank account.

WHAT TO DO?

1.Please be reminded to ignore such call/ sms/ email and to refrain from giving personal banking information to anyone under any circumstances. Financial institutions, including credit card issuers and Bank Negara Malaysia and all banking institutions will never request for personal banking information when contacting customers, be it via telephone calls, SMS or emails.
2.Lodge a police report
3.Walk-in to any nearest AEON Credit branch/ Call customer Care Line at 03-2719 9999/ Email to cs@aeonmalaysia.com.my.

WANT TO KNOW MORE on financial scams activities, visit the financial fraud alert site at http://fraudalert.bnm.gov.my

Thank you.

Best regards,

Customer Care Section
ÆON Credit Service (M) Bhd

This post has been edited by plumberly: Nov 4 2016, 01:31 PM

Thanks for sharing. Good info

Received a call with no caller id saying that she's from ocbc bank (i recently submitted an application there). She asked questions like who served me, her name, is she chinese, or malay etc, did she explain the benefits of the card?

I am new to these things so it's a weird call to me. Or it is just another customer service call?

This post has been edited by ChaNzy: Nov 15 2016, 03:22 PM

the Call from OCBC is Genuine they want to make sure whether u betul2 ada apply CC from them, last time I also Received this kind of call pun...

This post has been edited by fly126: Nov 15 2016, 03:36 PM

Had the exact same thing happen to me today. SMS was exactly the same but from +601133606942 and was asked to call 3027727266 instead. Immediately called AEON (on phone number obtained from a friend who has an AEON card) to check if I have a credit card there and after punching in my IC number, they confirm I dont. Phew.....

Read in MK that one teacher got conned with a similar SMS. She lost about RM200K!

Next time, just pretend to follow their instruction and see how they will react. Of course, dont give them any personal infor.

Ya, will call the BNM phone they give you etc etc. Ha.

sometimes, the person who helped u apply the ccard, will remind u that someone from the bank will call u to verify.. so it is normal.

but there are times they forgotten to tell the clients..

hi, does anyone used maybank amex cc recently? i swiped once on last week but till now there is no transaction record.

delay might happen sometimes. just monitor.

Received an automated recording from +61300889980 saying that they're from RHB stating that I have outstanding with them for an amount of RM 4k+

The reality is that I don't have any banking products including credit cards from RHB.

Received a call from clone RHB numbered 03 9201 8118 and ask me to authorize a credit card charge of 3k++, i hang up before the the information is fully read.

Note: RHB bank official number is 03 9206 8118

Received a call from "Maybank Etiqa" giving information on insurance.

The number is 03-2024 6688

Is this a fraud/scam?

Its always good to follow up on these stuff..

Cause we always provide our Payslip/EPF statement/Photocopy of IC to various agencies.... and thats all they need to apply for a CC under our name without our knowledge.

Always follow up to make sure we dont REALLY have a card under our name which we are not aware off...