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 Suspicious Telephone Calls on CC matters, Report here & Read this if you got a CC

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croomaniac
post Jul 16 2014, 02:19 PM

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QUOTE(Gen-X @ Jul 16 2014, 02:06 PM)
Wah, you so free to go meet up with the guy. Take photos of him and the meeting place and post here please.

To ALL:

As warned in Post No.1

alexwsk - one simple fact to highlight: banks will never call from hp number
*
OK, i'll do my best.. if he ever appear to my workplace lah.. said that its gonna take 1 hour.. sweat.gif whistling.gif
z4520ft
post Jul 17 2014, 10:05 AM

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+6016920404

calling me asking for my details for my insurance coverage since I just received my credit card. I just entertain her until she ask for my credit card detail, I hung up afterward since for sure it's a scam. I manage to get this number registration detail.

ESSE MARKETING CONSULTANCY
10-1 , JALAN AU 1A/4C, TAMAN KERAMAT PERMAI, 54200.
Contact number : +603-425-13851
Fax number : +603-425-21353.

If someone can confirm to me this is a scam company then hopefully we can take some action. Since I'm not working with live data, this is the best I can provide with the last call record at 20/6/2014

fadz8L
post Jul 26 2014, 11:37 PM

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just now, there is a car service wrote down my credit card number without any good reason. Should be worried ?

I'm not sure whether she remember my CVT number or not ..

Can anybody advice me ?
Human Nature
post Jul 27 2014, 12:36 AM

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QUOTE(fadz8L @ Jul 26 2014, 11:37 PM)
just now, there is a car service wrote down my credit card number without any good reason. Should be worried ?

I'm not sure whether she remember my CVT number or not ..

Can anybody advice me ?
*
Monitor if there is any unauthorized usage or not. Would be good if you have set the SMS alert too.

If you are concern and would like to avoid any problem, then you may report to CS and get it terminated and get a replacement. Writing down CC number without a reason is strange.
dcon
post Jul 30 2014, 04:49 PM

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03-21888899
Called from voice message claimed from AMBank, to verify a transaction made on Poh Kong around RM3000 ++, then press 0 to spoke to the operator, being told i have RM6000++ outstanding balance in the credit card since May, which i had never applied, provide them my name and IC for verification, I didn't provide them my full address - just the area, but i have ask lots of questions with them, ask for their exact name, call back number, billing address, my outstanding balance etc... then he transfer my line to someone claimed from bank negara. Maybe they getting too many questions and they just dropped off the call say will call back.
Called Ambank to verify, being told it's a scam, luckily didn't provide much information to them.
TSGen-X
post Jul 30 2014, 04:57 PM

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QUOTE(dcon @ Jul 30 2014, 04:49 PM)
03-21888899
Called from voice message claimed from AMBank, to verify a transaction made on Poh Kong around RM3000 ++, then press 0 to spoke to the operator, being told i have RM6000++ outstanding balance in the credit card since May, which i had never applied, provide them my name and IC for verification,  I didn't provide them my full address - just the area, but i have ask lots of questions with them, ask for their exact name, call back number, billing address, my outstanding balance etc... then he transfer my line to someone claimed from bank negara. Maybe they getting too many questions and they just dropped off the call say will call back.
Called Ambank to verify, being told it's a scam, luckily didn't provide much information to them.
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What, they still using the same trick.

If you had read Post#1 where I complied reports from members here, you will know you just experience a Caller ID Spoofing. And I did mentioned it in my article titled Credit Card Fraud Calls, where I also gave a link in Post#1.
Sigint
post Aug 13 2014, 10:01 AM

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Received a sudden call yesterday on 2.23pm from so-called AmBank. A lady said there was a pending 3k transaction from AmBank.

Funny thing is I have never dealt with AmBank nor have any account with them. Also from the lady's tone she does not seem to be a english speaker, she spoke in a somewhat struggling pace.

The number is +60340236551


Do be vary guys.
kentuniversity
post Aug 15 2014, 08:53 PM

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I just received a phone scam, I believe from a so-called consultant of Prudential who wanted to make a deal with me over the phone. He insisted that no signature was necessary and that voice recordings were sufficient. His name was

Adnan Bin Che Mok, 820724-11-5115, work ID 07442. (At least as claimed by him).

He was offering me a PruMyCare that pays a premium of RM58 a month for 15 years and the cover is unlimited for any critical illness diseases, not limited to the 36 critical illness disease, for 15 years coverage. He said that it covers TPD, Critical illness and death ranging between RM30,000 to RM120,000. I told him that I needed to consult with my father, but he said that he has 30 customers as his target and it's a first come-first serve thing. I said I could not commit until consulting my father. When I asked about payment, he says they will take direct debit from me. Do they have access to my accounts?? How is this valid if I never signed anything??

When I asked about signature, he said nowadays voice recordings were sufficient and that signatures were not needed anymore. Signatures are a must i said. He said signatures can be forged.

I have also heard of insurance company direct debit deducting from my friends' accounts without their knowledge. When they enquired, the insurance company told her that she must have signed something at one point of time.

His phone number was 03-76619200.
alexwsk
post Aug 16 2014, 11:22 AM

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QUOTE(kentuniversity @ Aug 15 2014, 08:53 PM)
I just received a phone scam, I believe from a so-called consultant of Prudential who wanted to make a deal with me over the phone.  He insisted that no signature was necessary and that voice recordings were sufficient.  His name was

Adnan Bin Che Mok, 820724-11-5115, work ID 07442.  (At least as claimed by him).

He was offering me a PruMyCare that pays a premium of RM58 a month for 15 years and the cover is unlimited for any critical illness diseases, not limited to the 36 critical illness disease, for 15 years coverage.  He said that it covers TPD, Critical illness and death ranging between RM30,000 to RM120,000.  I told him that I needed to consult with my father, but he said that he has 30 customers as his target and it's a first come-first serve thing.  I said I could not commit until consulting my father.  When I asked about payment, he says they will take direct debit from me.  Do they have access to my accounts?? How is this valid if I never signed anything??

When I asked about signature, he said nowadays voice recordings were sufficient and that signatures were not needed anymore.  Signatures are a must i said.  He said signatures can be forged. 

I have also heard of insurance company direct debit deducting from my friends' accounts without their knowledge.  When they enquired, the insurance company told her that she must have signed something at one point of time. 

His phone number was 03-76619200.
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1) Did he confirm your card number with you?
2) Did you say YES?

If you answer "YES" to both questions, you are in trouble. You can either:
1) Call your bank to block your card and change a new one
2) Call prudential and ask them to cancel the new policy, ask them about the agent too
kentuniversity
post Aug 21 2014, 11:41 AM

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QUOTE(alexwsk @ Aug 16 2014, 11:22 AM)
1) Did he confirm your card number with you?
2) Did you say YES?

If you answer "YES" to both questions, you are in trouble. You can either:
1) Call your bank to block your card and change a new one
2) Call prudential and ask them to cancel the new policy, ask them about the agent too
*
Apologies guys. I have emailed Prudential Customer Service and they informed me that this was not a scam. It was one of their telemarketing. I was misinformed by my agent when he told me that it was a scam and that there was no such plan. Apparently, there is a PruMyCare, but it is not offered by insurance agents from Prudential. Only the telemarketers, (or consultants) who are independent of the insurance agents. Thanks guys.
kentuniversity
post Aug 21 2014, 11:42 AM

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QUOTE(alexwsk @ Aug 16 2014, 11:22 AM)
1) Did he confirm your card number with you?
2) Did you say YES?

If you answer "YES" to both questions, you are in trouble. You can either:
1) Call your bank to block your card and change a new one
2) Call prudential and ask them to cancel the new policy, ask them about the agent too
*
Apologies guys. I have emailed Prudential Customer Service and they informed me that this was not a scam. It was one of their telemarketing. I was misinformed by my agent when he told me that it was a scam and that there was no such plan. Apparently, there is a PruMyCare, but it is not offered by insurance agents from Prudential. Only the telemarketers, (or consultants) who are independent of the insurance agents. Thanks guys.
alexwsk
post Aug 21 2014, 03:59 PM

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QUOTE(kentuniversity @ Aug 21 2014, 11:42 AM)
Apologies guys.  I have emailed Prudential Customer Service and they informed me that this was not a scam.  It was one of their telemarketing.  I was misinformed by my agent when he told me that it was a scam and that there was no such plan.  Apparently, there is a PruMyCare, but it is not offered by insurance agents from Prudential.  Only the telemarketers, (or consultants) who are independent of the insurance agents.  Thanks guys.
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so, did you get charged or the agent did not proceed
still, make sure you cancel the plan if you don't want it, there is a cooling off period which you are allow to do it
mayang
post Aug 26 2014, 03:23 PM

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QUOTE
His phone number was 03-76619200.


Just received a call (2.48pm) from this number (03-76619200). He claim that he is from Celcom Online Customer Services. Then ask me 5 question.
1. Is it easy to register to Online Customer Services?
2.---forgot---
3. For what reason you are login to OCS?
4. Did you find OCS is good or easy to use?
5. Will you recommended OCS to your friend or family?

The last two question he only need me to say YES or NO.

Any suspicious activity for this call?



Human Nature
post Aug 26 2014, 07:30 PM

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QUOTE(mayang @ Aug 26 2014, 03:23 PM)
Just received a call (2.48pm) from this number (03-76619200). He claim that he is from Celcom Online Customer Services. Then ask me 5 question.
1. Is it easy to register to Online Customer Services?
2.---forgot---
3. For what reason you are login to OCS?
4. Did you find OCS is good or easy to use?
5. Will you recommended OCS to your friend or family?

The last two question he only need me to say YES or NO.

Any suspicious activity for this call?
*
looks like normal customer survey only
yashin
post Aug 30 2014, 04:46 PM

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Why do Malaysian banks not use a PIN system with cc's?
Hand over cc all the time to people in shops/restaurants. Anyone could copy numbers and use them online for small amounts

I have just been victim to someone using my cc multiple times online, all small amounts so no verisign password activated. Waiting for bank to get back to me about costs.

Apart from being careful - how do you protect your cc? Does any bank use a PIN system in Malaysia?


Human Nature
post Aug 30 2014, 05:30 PM

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QUOTE(yashin @ Aug 30 2014, 04:46 PM)
Why do Malaysian banks not use a PIN system with cc's? 
Hand over cc all the time to people in shops/restaurants. Anyone could copy numbers and use them online for small amounts

I have just been victim to someone using my cc multiple times online, all small amounts so no verisign password activated. Waiting for bank to get back to me about costs.

Apart from being careful - how do you protect your cc?  Does any bank use a PIN system in Malaysia?
*
That is where your problem is. I don't practice that.
cfa28
post Sep 3 2014, 10:09 AM

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QUOTE(yashin @ Aug 30 2014, 04:46 PM)
Why do Malaysian banks not use a PIN system with cc's? 
Hand over cc all the time to people in shops/restaurants. Anyone could copy numbers and use them online for small amounts

I have just been victim to someone using my cc multiple times online, all small amounts so no verisign password activated. Waiting for bank to get back to me about costs.

Apart from being careful - how do you protect your cc?  Does any bank use a PIN system in Malaysia?
*
Some European Countriers have started to practise the PIN for CC. When it was first intoduced, almost all Card Holders had to be issued new CC as most have forgotten or thrown away their PIN Slip.

Also, it has caused a lot of congesstion when paying at Restaurants, etc.

So, Banks in MY are not keen to implement PIN and with the SMS Alert, Fraud has been reduced.

So, the trick is to request for lower SMS Alert and if your Bank refuses, either complaint to BNM or cancel your CC
joydman
post Oct 6 2014, 10:17 PM

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Guys, just a quick alert. I just got a sms on my hp stating transactions of usd1 on paypal charge to my ocbc titanium mastercard. I called cc customer service immediately and while relaying my complaint 2 sms came thru notifying 2 more transactions of usd 1 was charged to my cc.

When I finish the call another sms notifying a transaction of rm345 were charged to my cc. Anyway the customer service lady said my cc has been blocked and not to worry.

Just to share and alert anyone using ocbc cc to be alert.

amxpayne67
post Nov 25 2014, 05:32 PM

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QUOTE(z4520ft @ Jul 17 2014, 10:05 AM)
+6016920404

calling me asking for my details for my insurance coverage since I just received my credit card. I just entertain her until she ask for my credit card detail, I hung up afterward since for sure it's a scam. I manage to get this number registration detail.

ESSE MARKETING CONSULTANCY
10-1 , JALAN AU 1A/4C, TAMAN KERAMAT PERMAI, 54200.
Contact number : +603-425-13851
Fax number : +603-425-21353.

If someone can confirm to me this is a scam company then hopefully we can take some action. Since I'm not working with live data, this is the best I can provide with the last call record at 20/6/2014
*
i received a few calls from the same company (EMC (ESSE MARKETING CONSULTANCY)Marketing) , saying that they are distributing discount card to all card credit holders. Please beware of these phone numbers:

016-3364091; 016-3364082
Perfect-Stranger
post Dec 2 2014, 04:53 PM

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+60172245684
+60380704425

Anyone receive any calls from the numbers listed above ?
Kept calling me for the whole afternoon.
I tried to call back, always engaged.



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