QUOTE(rienzu @ Jan 11 2013, 05:51 AM)
Last Tuesday I got a phone call from a private number(some guy) speaking in Malay identifying themselves from the Maybank Card Services asking me for my long debit card number, since that day is my off day and I just woke up, I told them to ring me back later (plus I'm pretty sure Bank will not ask these kind of verification questions).
Later that day, I just rang Maybank CC to confirm if there is any record of conversation@call history from Maybank to me, and they told me that the Bank will never ask for card details (card number , expiry date or CVV) through phone call.
And today on Thursday, this time a girl, request the same thing with me, they will begin nicely & sound quite professionals, asking if you have any problems using the card, before start asking for my card expiry date.
So I nicely told her I've contacted the Bank & there is no record of the Bank trying to call me, so she just said on they are from the CC & different from the Bank.
At this point of time, I start speaking English with her to explain some bank terms & policy, and guess what she just blows up and shouted "SAYA CAKAP MELAYU DENGAN AWAK, KENAPA NAK CAKAP INGGERIS, BABI!!!"
LOL~~I'm so stunned and speechless after that. Anyway, I believe if you speak with them professionally, most of them will back off immediately after that
what's the phone number?Later that day, I just rang Maybank CC to confirm if there is any record of conversation@call history from Maybank to me, and they told me that the Bank will never ask for card details (card number , expiry date or CVV) through phone call.
And today on Thursday, this time a girl, request the same thing with me, they will begin nicely & sound quite professionals, asking if you have any problems using the card, before start asking for my card expiry date.
So I nicely told her I've contacted the Bank & there is no record of the Bank trying to call me, so she just said on they are from the CC & different from the Bank.
At this point of time, I start speaking English with her to explain some bank terms & policy, and guess what she just blows up and shouted "SAYA CAKAP MELAYU DENGAN AWAK, KENAPA NAK CAKAP INGGERIS, BABI!!!"
LOL~~I'm so stunned and speechless after that. Anyway, I believe if you speak with them professionally, most of them will back off immediately after that
Jan 11 2013, 10:16 AM

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