Welcome Guest ( Log In | Register )

5 Pages < 1 2 3 4 > » Bottom

Outline · [ Standard ] · Linear+

 Suspicious Telephone Calls on CC matters, Report here & Read this if you got a CC

views
     
Human Nature
post Jan 11 2013, 10:16 AM

- student of human nature -
*********
All Stars
26,519 posts

Joined: Jan 2003
QUOTE(rienzu @ Jan 11 2013, 05:51 AM)
Last Tuesday I got a phone call from a private number(some guy) speaking in Malay identifying themselves from the Maybank Card Services asking me for my long debit card number, since that day is my off day and I just woke up, I told them to ring me back later (plus I'm pretty sure Bank will not ask these kind of verification questions).
Later that day, I just rang Maybank CC to confirm if there is any record of conversation@call history from Maybank to me, and they told me that the Bank will never ask for card details (card number , expiry date or CVV) through phone call.
And today on Thursday, this time a girl, request the same thing with me, they will begin nicely & sound quite professionals, asking if you have any problems using the card, before start asking for my card expiry date.
So I nicely told her I've contacted the Bank & there is no record of the Bank trying to call me, so she just said on they are from the CC & different from the Bank.
At this point of time, I start speaking English with her to explain some bank terms & policy, and guess what she just blows up and shouted "SAYA CAKAP MELAYU DENGAN AWAK, KENAPA NAK CAKAP INGGERIS, BABI!!!"
LOL~~I'm so stunned and speechless after that. Anyway, I believe if you speak with them professionally, most of them will back off immediately after that
*
what's the phone number?
Human Nature
post Jan 14 2013, 12:22 PM

- student of human nature -
*********
All Stars
26,519 posts

Joined: Jan 2003
QUOTE(firdausz @ Jan 14 2013, 11:47 AM)
the phone number registered under: PRICE SOLUTIONS SDN BHD.
*
Price solutions is the agent for standard chartered, but not if this is the same one.
Human Nature
post Jun 27 2013, 02:57 PM

- student of human nature -
*********
All Stars
26,519 posts

Joined: Jan 2003
QUOTE(suicideroach @ Jun 27 2013, 02:48 PM)
ok guise... long story short, i got the scam called also. Being told that my MAA Takaful policies is expiring and needs my cc info proceed the payments( RM499)..which i never sign in any takaful insurance. Told them my cc already cancelled, and ask them if i can pay cash.

So they sms me to bank in to this Ambank acc number: 076-202-200755-4 under the name CRB Advance.

Can someone check on this account, please. TQ
*
Simple, anything that smells fishy, don't proceed. Call up the relevant bank or merchant to check.
Human Nature
post Jul 30 2013, 08:19 PM

- student of human nature -
*********
All Stars
26,519 posts

Joined: Jan 2003
QUOTE(wssoh85 @ Jul 30 2013, 08:15 PM)
Hey guys, I kena the similar situation here. Don't know any one kena before?

Today afternoon, there is a phone call as "UNKNOWN" to me but I didn't pickup. Around 4.45pm, the same "UNKNOWN" number call again. I thought it could be some bank call, so I pick up the phone. But immediately the phone show as missed call.

About 5.27pm, I receive an notification SMS from +4444277080240 that saying I made the purchase at Agoda Company Pte. Lte for RM434. Immediately I call Maybank and they say that transaction is real, hence I request them to block that credit card.

I not sure whether that "Unknown" missed call has anything related to the credit card fraud or not, therefore just to share to you guys.
Nowadays very less people call that phone number already (like at most 3/4 calls per month), therefore I think it is suspicious.

Btw, is it possible Maybank will waive off this bill?
*
File a dispute to Maybank.

Send an email to Agoda to inform them about this fraud case. If you can get hold of the details of the person under that booking, then can even make a police report.
Human Nature
post Dec 13 2013, 06:50 PM

- student of human nature -
*********
All Stars
26,519 posts

Joined: Jan 2003
QUOTE(MrJigoku666 @ Dec 13 2013, 06:29 PM)
Guys, i'm kinda in pinch right now, needed help..

Last week i got a call from a blocked number, saying they from "MyClinic" which is from government body,
They said got collaborated with all banks..
Then she verified my name, and then she read half of my Maybank Debit Card number, and asked me to read the half,
Well stupidly i read it, and she asked for the card expiry date and the 3 security number behind the card, and again stupidly i gave it..

She said they will send a card with policy,
Which is the fees are RM200 for a year,
and said i have choice to accept it after the policy arrive.
She then said another number will called me to verify my info again..

Few minutes later a called came in,
Here is the number - +60 3 7626 6800

Realizing my mistakes giving my informations,
I immediately go to the nearest ATM and take out all my money and transferred it into my another bank.

Today, a blocked number called me,
A guy, with annoyed tone in his voiced claimed to be a staff of MyClinic, said i have due RM200 payment,
And if i didn't paid it before Monday, they're going to file a lawsuit againts me..

I said that i didn't received any policy yet to read,
But he said i already agreed as last week during the second call to verify my info, is the time they take that i have agreed,
They even threathened me as they said they have voiced call record for that, and said do i have evidence i have not agreed..

What should i do?
*
You are clear about the bolded part right?

The next time, they give you a call, ask for the staff's name and location of the office. Tell them you will need this info to lodge a complaint to Bank Negara, let's see if they will furnish the voice recording as evidence if they really file a lawsuit.

You may also report this to Maybank and check if they have any connections with this MyClinic.

This post has been edited by Human Nature: Dec 13 2013, 06:53 PM
Human Nature
post Dec 13 2013, 07:20 PM

- student of human nature -
*********
All Stars
26,519 posts

Joined: Jan 2003
QUOTE(MrJigoku666 @ Dec 13 2013, 07:01 PM)
Alright, thanks,
Anyways i'll cancel my card as they already knew about the 16 digit and 3 security number.
Going to call maybank
*
Good. All the best smile.gif
Human Nature
post Dec 13 2013, 10:34 PM

- student of human nature -
*********
All Stars
26,519 posts

Joined: Jan 2003
QUOTE(MrJigoku666 @ Dec 13 2013, 08:15 PM)
Already called the bank,
My account already been cancelled,
They said Maybank don't have any relationship with that company or whatever it is..
Also bank said they can't sue me..

But the con side is i have to create new bank card, cost RM12
*
They know your card no, name and phone no hmm.gif
Human Nature
post Jan 8 2014, 12:17 PM

- student of human nature -
*********
All Stars
26,519 posts

Joined: Jan 2003
QUOTE(lollipop2014 @ Jan 8 2014, 12:15 PM)
Thanks for your inputs.

I do not plan to take any legal action even if it is proved that the caller was not an official. My concern is just that, I wont be able to pay the balances, around another 3k by next week, hence explains reason to my questions.

Yeah, life is difficult sometime, made a mistake and shall not do it twice. The mistake was not done by me, but caused by the surrounding and fate, which give me no other option.

I am not sure if there is/are letter(s) sent to my house as I have moved to my parents'. The address written in the CC registration form was my previous rental room house.

The lady "K" refused to allow me to pay in an installment mode, that is my concern. Can a bank do this? I didn't stop paying for long, just for 5 consecutive months and have made 60% of the debt cleared.
Thanks again

Rgds
*
As pointed out by cfa28, please seek AKPK assistance for advice/guide.
Human Nature
post Feb 4 2014, 05:49 PM

- student of human nature -
*********
All Stars
26,519 posts

Joined: Jan 2003
QUOTE(tonYe @ Feb 4 2014, 03:57 PM)
Just got called by "Medic Lifestyle Card". Don't have office number, tried to con me said that they have website, etc. But didn't manage to expose him before giving him my house address and car plate number. Can they do anything with those details?
*
Why would they ask for your car plate no? hmm.gif fishy
Human Nature
post Feb 4 2014, 08:16 PM

- student of human nature -
*********
All Stars
26,519 posts

Joined: Jan 2003
QUOTE(tonYe @ Feb 4 2014, 08:01 PM)
Their excuse is to help me register the free car toll thingy. Although I thought it's no harm, I gave them the terbalik number but since they have my house address now, they can easily come and check.

Anyway, the issue is, can they do anything with my non-full name, contact no., house address and car plate number?
*
since you did not reveal any CC details, then it is still okay
Human Nature
post Feb 21 2014, 09:21 PM

- student of human nature -
*********
All Stars
26,519 posts

Joined: Jan 2003
QUOTE(cfa28 @ Feb 21 2014, 03:49 PM)
Just to share on how to handle suspicious calls.  Recently I got a call from a Bank to say that my CC had been compromised and they wanted to issue me with a new CC.

Our conversation went something like this:

CS - Can I do some verification
Me - Fine
CS - Can u give me your NRIC Number
Me - How can I be sure that you are really calling from XXX Bank.  Can u give me my last 4-digits of my CC
Good tips. However, I wouldn't ask for the last 4-digits of CC as it is getting common. Best is not to continue with the conversation, just say you will contact the bank to check further.

This post has been edited by Human Nature: Feb 21 2014, 09:21 PM
Human Nature
post Feb 25 2014, 09:41 PM

- student of human nature -
*********
All Stars
26,519 posts

Joined: Jan 2003
QUOTE(tinkerbabe @ Feb 25 2014, 06:51 PM)
recently got a RHB credit card, then starts getting calls from a malay lady (016-3364089)  saying eligible for some free reward cards that will give u 30% discount on hotel stay etc, then asked for my address so that can send the card to me, then I say I don't feel comfortable telling my info, then she said ok nvm will call you again, then hung up.

errr... apa ni...
*
just ignore and dont provide any info
Human Nature
post Mar 12 2014, 10:54 AM

- student of human nature -
*********
All Stars
26,519 posts

Joined: Jan 2003
QUOTE(saki_kawaii @ Mar 12 2014, 08:25 AM)
yesterday, i received a call from this number: 01110718185

caller was a lady named Maria. it seems that she knows about my cc was charged without authorization by an insurance company (i filed a dispute and got back the money, bank blocked the card and issued a new one with new numbers). she even knows the name of the insurance company.

then she offered a protection program for my cc, so that next time if things like that happen again, i can immediately report to them and they will refund back my money.

it sounds good at first, then suddenly she asked me if i know about MyKad Smart Shopper. then she explained about it.

lastly she mentioned about the fee to be paid for the protection program. rm499 once until your cc expires. i said if have to pay then i dont want. i dont want to do any transaction through telephone.

then she got a bit annoyed and said the number that she called from is her office number and i can call her back anytime (to show that she's not a scammer). i didnt said anything but in my head i think office number must start from 03-.......

then when i kept refusing, she said this: "Puan, insurance company boleh access puan punya credit card details dgn guna no IC puan saja, walaupun puan dah tukar nombor kad yg baru"

that scared me a bit, but i told her to give me time (to stop the conversation) and she said she will call me again today

i will not answer her phone call.

ps: a friend of mine said her sister who is working in BNM told her insurance company does not have such access to the database that links your IC number to your credit card details.
*
Just ignore it. contact your bank directly, if there is any case.
Human Nature
post May 8 2014, 01:24 PM

- student of human nature -
*********
All Stars
26,519 posts

Joined: Jan 2003
QUOTE(chng5255 @ May 8 2014, 01:18 PM)
Well. I just realized I am being conned. On my way to police station to lodge a report for god sake.
*
That is bad. It is one of the standard modus operandi by these scammers.
Human Nature
post Jun 13 2014, 06:42 PM

- student of human nature -
*********
All Stars
26,519 posts

Joined: Jan 2003
QUOTE(kadd @ Jun 13 2014, 05:10 PM)
damn... i just realize about this tread. i got a phone call from this number = 0162627544 and the name is Cynthia. when i search this number, there is already a reply about this number back in 2011. the weird thing is she even know all my info including my CC. she said i have to pay rm499 using that CC. luckily, my credit card is almost to limit and not enuff to pay that rm499. My question is if i pay my CC, let say at the end of this month, can they deduct rm499 next month?
*
If you did not reveal any sensitive information like CVC code, or agree to pay the RM499, they are not able to charge you. In future, do not entertain such calls.
Human Nature
post Jul 27 2014, 12:36 AM

- student of human nature -
*********
All Stars
26,519 posts

Joined: Jan 2003
QUOTE(fadz8L @ Jul 26 2014, 11:37 PM)
just now, there is a car service wrote down my credit card number without any good reason. Should be worried ?

I'm not sure whether she remember my CVT number or not ..

Can anybody advice me ?
*
Monitor if there is any unauthorized usage or not. Would be good if you have set the SMS alert too.

If you are concern and would like to avoid any problem, then you may report to CS and get it terminated and get a replacement. Writing down CC number without a reason is strange.
Human Nature
post Aug 26 2014, 07:30 PM

- student of human nature -
*********
All Stars
26,519 posts

Joined: Jan 2003
QUOTE(mayang @ Aug 26 2014, 03:23 PM)
Just received a call (2.48pm) from this number (03-76619200). He claim that he is from Celcom Online Customer Services. Then ask me 5 question.
1. Is it easy to register to Online Customer Services?
2.---forgot---
3. For what reason you are login to OCS?
4. Did you find OCS is good or easy to use?
5. Will you recommended OCS to your friend or family?

The last two question he only need me to say YES or NO.

Any suspicious activity for this call?
*
looks like normal customer survey only
Human Nature
post Aug 30 2014, 05:30 PM

- student of human nature -
*********
All Stars
26,519 posts

Joined: Jan 2003
QUOTE(yashin @ Aug 30 2014, 04:46 PM)
Why do Malaysian banks not use a PIN system with cc's? 
Hand over cc all the time to people in shops/restaurants. Anyone could copy numbers and use them online for small amounts

I have just been victim to someone using my cc multiple times online, all small amounts so no verisign password activated. Waiting for bank to get back to me about costs.

Apart from being careful - how do you protect your cc?  Does any bank use a PIN system in Malaysia?
*
That is where your problem is. I don't practice that.
Human Nature
post May 9 2015, 11:57 AM

- student of human nature -
*********
All Stars
26,519 posts

Joined: Jan 2003
QUOTE(genkis3 @ May 9 2015, 03:34 AM)
received call from 03-20544684 said citibank have offer free AIA insurance with rm200k coverage to all citibank card members. to proceed they need my card detail, and ask me don't worry coz they r not request the ccv number. she said the free insurance is outsourced to AIA that's why they don't have my card detail. and keep mention that they won't charge anything on my card.
i feel it's scam so i gave her fake detail. after awhile she call back said the card detail is incorrect n request to give her correct number, but i told her im not interested anymore even it's free . she keep using diff phone number to call me. here's the number 03-20544674 , 03-20544680
*
maybe in future dont give any incorrect number to avoid making the caller get mad and take revenge. just say no and end the conversation will do.
Human Nature
post May 27 2015, 12:08 PM

- student of human nature -
*********
All Stars
26,519 posts

Joined: Jan 2003
QUOTE(luvyoyo @ May 27 2015, 12:00 PM)
0126492015 - I've got a call from a lady speaking in Malay in a very fast speed I almost can't catch what she's talking all the while. (purposely so that it doesn't sound fishy).  She claims that she is from visa/master card center KL saying that they are going to send me a discount card, and read out my Name and IC no to verify me then she asked me my visa/master card expiry date, I feel suspicious then asking her why? she keep telling me "untuk pengesahan saje" It's scary that they knew my IC no, do I have to do anything for that?
*
as long as you ignore and do not give any consent, then should be okay

5 Pages < 1 2 3 4 > » Top
 

Change to:
| Lo-Fi Version
0.0370sec    0.40    7 queries    GZIP Disabled
Time is now: 28th November 2025 - 09:49 PM