i bought my UM sim online. took around 3-4 days to arrive because the courier they used was so lousy. but instant activation once you got the sim.

i would suggest you to keep your youth club sim. just buy a new UM sim. i was thinking the same also before switching. but then i wasn't sure if UM can totally replace the sucks service by Hotlink so i decided to purchase a new UM sim. and i'm grateful that i didn't port in my YC sim.

they all have sucks system. so better have a back up sim that you think you can rely on.

you need to de-register the number and re-register it back with your visa card provider. this case always happen to users who did port-in.

if you want to use one number, use your UM num and keep your YC sim. to put a sim card in you wallet isnt a harm anyway. no need to use both if you dont want to.

2G is okay. more than enough for socializing. except when it comes to loading and uploading high res pictures in instagram, for example. if you have a really good 2G connection, should be no prob.

ya la. they still deduct the credit even though i ady subscribe to data plan. all telcos have this prob. i ady kena with celcom, maxis. the latest one is umobile.

This post has been edited by screwedpeep: Dec 1 2011, 12:22 AM

you have to contact the number provided there i guess. offers at Umobile Bonus apparently will not be available at the phone's interactive menu. you have to check it out either on web, print the receipt or call the number given. like in this case, you have to call.

if you ask for my assumption, i would say they all want 'free' money from users. why not? no matter which telco i use, still have some problem. the exact problem. i switched from celcom to maxis and latest to umobile because of the same problem. but still..... sigh..

i wonder why cant they fix this in their system. i believe they actually can.

1. yes you're correct. but that's only for broadband, if i'm not mistaken. not for data/bis plan on phone. this one i'm not sure. need someone else to clarify on this. but as per my experience, there should be a 3g coverage for UM in Ipoh but sadly i can get only one bar. and i can do nothing with it. it didn't automatically switch to 2g neither. most of the time, "no service" appears when i switch 3g option on. that's why i said that statement only applicable to broadband.

2. voice call is normal. nothing much to worry. their 2g is excellent because they ride on celcom network. where got celcom, UM also got. but not 3g. UM has its own 3g network. you need to check their coverage area for Cyberjaya. but for Terendak and Besut, i can guarantee you 500% got only 2g network.

3. for prepaid unlimited data plan, they give you free 100 mins and 30 sms to all telcos. more than that, you need to pay 8 sen/sms and 18sen/min on call. but you can carry your balance to the next month if got balance.

one thing you need to alert is, that free 500mb is only for another two months. they give it because their system went down last two months so they make that up by giving 500mb free for 3 consecutive months.

what i meant was it might be only for UM broadband. the one that you plug to your pc.

i'm using iphone 3gs. so when i switch on the 3g option, when there's no 3g network, it didnt automatically switch to 2g. i need to first switch the setting off. only then it detects 2g network. if android, i dont know. heheh.

perfect. nothing to worry about.

have you tried to call any other num? coz when i received mine, like that also. but then i called another number and pick up that call to let it activated. then all okay ady.

if you just bought the sim, then you have to wait for another 2-3 working days lor. if ady bought it long time ago, try to contact them back.

woah. good service you're offering.

btw, once got the sim can already use meh? all registration all complete ady?

that's the best way. i keep my YC sim and buy a new UM number. i don't know. it's not my primary number i just use for data plan so no problem in getting lost in touch w/ friends, etc.

but it would be much advised that you buy a new sim. you won't know what will happen, aite?

yeah you should worry about the coverage. like i said before, i'm staying at ipoh where i should get 3g coverage but naahh.. can only get 2g. and lately the network isnt stable. but what to do. UM offers the most affordable data plan so far. so need to tolerate a bit on this drawback. unless the worse comes to worst, i wont mind changing telco again.

They do offer free calls. And yes it is still on.

Btw guys, Umobile has just introduced another mobile internet plan. MB15. 500MB data, comes with RM15/biweek. I wonder if the unlimited plan will still remain with this newly introduced plan.

Yeap. It's for mobile internet, though it falls under broadband category at the website.

Supposedly yes.

I think you have to choose the number you want before you activate. Purchase first, then you activate. Because not all 7e outlets will help to activate the number. Some outlets will just sell you the number then activate it yourself.

BIS is for BB, data plan is for other smartphones. Data plan doesnt cover BB services. For some of friends' cases, they can browse via BB browser but some cannot. They'll be charged accordingly by pay per use basis. And in most other cases, they cannot do anything w/o being extra charged because data plan isn't built for use in BB.

But you really have to check the coverage at your place first and take into consideration the time taken for you to successfully MNP your number. So that you won't regret paying RM400 to terminate the contract.

UM doesn't roam on Celcom 3G. That only applicable for broadband not mobile internet. That's what I understand.

no they wont charge. they just throttle your speed.