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 U-mobile prepaid internet *NEW*, Enjoy UNLIMITED Mobile Internet

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apecorp
post May 10 2014, 03:58 PM

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To b honest...this system maintenance/upgrade is a PR disaster...so many of my frens complaining...

apecorp
post May 11 2014, 01:29 PM

Casual
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Junior Member
480 posts

Joined: Jun 2008

I need some help here...i just top up my prepaid to subscribe UMI 38 and found there is a problem regarding the renewal date. Is it not suppose to b valid for 30 days subscription? I subscribe today 11/5/2014 but the expiry is at 9/6/2014...here look:

user posted imageuser posted image

and this is from the Umobile self care website:
user posted image

I try calling HelpLine but ...haiz no answer for 2 hours... sad.gif .. If got some reps here pls help...THX u

This post has been edited by apecorp: May 11 2014, 01:29 PM
apecorp
post May 11 2014, 07:54 PM

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QUOTE(dgboy @ May 11 2014, 07:27 PM)
09 June is correct, excel the renewal will be end of that day and not 1am as stated.
*
Wait..how u guys calculate is 30 days? I subscribe today on 11/5 ...shouldn't the 30days expiry fall on the 10/6 at 1 am?

 

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